Installation Instructions

KODAK RVG 6500 System_User & Installation Guide (SM745)_Ed02 45
8 Troubleshooting
Occasionally, malfunctions can occur during use in the event of an incorrect action. The quick trouble
shooting and the Information “I”, will guide you through the actions you need to take to correct the
malfunction.
When you call your representative have the following information ready:
• Model Number: KODAK RVG 6500 or KODAK RVG 6500 IPS
• Error Code Number: I xx
• Message displayed on the popup on the computer screen.
Quick Trouble Shooting
The quick trouble shooting guides you through actions you need to take to correct the malfunction.
The following table lists the malfunctions and the action to take.
Table 1 Quick Trouble Shooting
Malfunction Possible Cause Action
When you turn ON your RVG
sensor, the battery LED is red but
the control box is solid blue.
The battery needs
recharging.
Recharge the battery.
You can continue acquiring images but the
quality will deteriorate.
When you turn ON your RVG
sensor, it blinks blue then it turns
OFF.
The battery needs
recharging.
Recharge the battery.
When you turn ON your RVG
sensor, the battery LED is red and
the control box is blinking red.
No battery Recharge the battery
Image quality is not good and
there are white lines on the image
The battery needs
recharging.
Recharge the battery
When you turn ON your RVG
sensor, it blinks blue then after a
long time it becomes solid red.
• WiFi access point is
not ON.
• Configuration
problem.
• Check that the WiFi access point is
ON.
• If it is ON and the problem persists
contact your representative
Important: If the malfunction persists or more serious conditions
occur, contact your representative.