Operator's Manual

PRELIMINARY RELEASE
*** This is a confidential document. Do not distribute. ***
4. Operation and Management Center (OMC)
4.1. Registration
The Carlson/Neul Operation and Management Center (OMC) provides a cloud level view of all
RuralConnect® devices registered under a given user name. You will use this online tool to
manage your RuralConnect® network.
The RuralConnect® Basestation obtains and reports information to and from the OMC via the
Internet. Regardless of the RF status, the OMC pushes settings to the Basestation, and polls its
status. If the Basestation is offline during a configuration change, the OMC will apply those
changes upon re-establishing a connection to the Basestation.
This user guide will provide you with all the information you need to operate your
RuralConnect® system.
4.2. Signing into the OMC
Open your web browser and navigate to
http://omc.neul.com
.
At the sign-in screen, enter your login name and password.
Press Enter or click the “Sign in” button.
Your account(s) should be setup ahead of time. If you do not
have an OMC account, click “Register a new account”. Enter a desired username and your
email address. You must then send your username to Carlson Support, who will send a
permissions request to allow access to your RuralConnect radios.
Figure 22: OMC Sign-In Screen
Note: database requests take a minimum of 24 hours to process.
If you do not remember your password, click “Retrieve forgotten login information”. You will
receive an email with a verification link to gain access to your account.
4.3. Home Page
After logging in, you will see the Home page, displaying bulleted text hyperlinks to help you
navigate to each section.
The OMC also has navigation tabs, available from
any page. While browsing around the OMC, the
“Home” tab will bring you back to this page.
4.4. Operations Panel
To access the Operations Panel, click on its link.
This section of the OMC provides you with a high-
level overview of your entire RuralConnect®
network.
Figure 23: Home Page - Text Hyperlinks
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