TP-- WEM01 Carrierr Côr™ Thermostat AC/HP Wi-Fir Thermostat Performance™ Series Installation Guide A14577
INTRODUCTION Welcome and from all of us at Carrier®, thank you for purchasing your new Côr™ thermostat: the heart of a smarter home. Like everything else about the Côr thermostat, installing it is simple and intuitive. However, if any questions arise during your installation, we’re here to help: d Visit www.carrier.com/corsupport for how-to videos, answers to frequently asked questions, and advanced installation instructions d Technical support is also available by phone or email weekdays from 8 a.m.
COMPATIBLE HEATING AND COOLING SYSTEMS Your Carrier Côr thermostat works with most centralized residential heating and cooling systems. d Heating and Cooling: Up to Two Stages d Heat Pumps: One or Two Stage + One or Two Stage Auxiliary Heat d Gas, Oil, Electric d Dual Fuel Systems – Gas Furnace with a Heat Pump d Geothermal Systems d Accessories: Whole Home Humidifier, Dehumidifier or Ventilator d 802.
ITEMS INCLUDED IN THE BOX A. The Côr™ Thermostat and backplate B. Mounting screws and drywall plugs C. Installation guide, quick start guide, and wire labels D. Large Backplate (optional) A. B. Wire Labels Installation Guide Quick Start Guide C. D.
ITEMS YOU'LL NEED FOR INSTALLATION A. Pencil B. Phillips screwdriver C. Small flathead screwdriver D. Drill with a 3/16” drill bit E. Password for your home’s wireless network F. Internet-connected device, such as a smartphone, tablet or computer Pas s A. B. C. E. D. wo rd F.
STEP 1. REMOVE THE COVER FROM YOUR OLD THERMOSTAT Most covers snap off easily but some are attached by screws. A. If you do not have a wire connected to C, visit www.carrier.com/corsupport for Advanced Installation and Configuration Instructions. B. If you have wires connected to Rh, Rc, and C, You’ll use two breakers or switches to disconnect power in Step 2. B. A.
STEP 2. POWER OFF YOUR HEATING AND COOLING SYSTEM Turn off the power to your heating and cooling system. You can do this either at your circuit breaker box or a switch at your indoor furnace or fan coil. Most systems have one switch, but systems with Rh, Rc, and C wires noted in Step 1 will have two switches. Make sure your system is without power by using your old thermostat to adjust the temperature. Your system should not turn on. or A150046 ! Warning! Electrical operation hazard.
STEP 3. REMOVE YOUR OLD THERMOSTAT Using your old thermostat as a guide, use the provided wire labels to identify each wire. Don’t worry about any non-connected wires. Disconnect each wire. Most thermostats’ wires are connected using screws; simply loosen each screw with a screwdriver. Remove your old thermostat base by unscrewing it from the wall. Be careful not to let any wire labels fall off or wires fall back into the wall.
STEP 4. INSTALL THE CÔR™ THERMOSTAT Gently pull the wires through the hole in the back plate. Center the wires in the back plate. Mark the mounting holes on the wall with a pencil. Drill mounting holes on the pencil marks with a 3/16” drill bit. Insert the plastic drywall anchors into the wall. Use the screws provided to secure the back plate to the wall. A150048 Tip: Check the built-in bubble level to ensure your thermostat is straight.
OPTIONAL - USING THE LARGE BACKPLATE If the small backplate does not cover the marks left by your old thermostat, you can use the large backplate instead. Remove the terminal blocks from the small backplate by squeezing the tab on the front, left side while gently pushing the back toward you. Insert the terminal blocks into the large backplate using the tabs on the right as a guide. It will snap into place when correctly inserted.
STEP 5. CONNECTING THE WIRES Using the wire labels as a guide, insert each labelled wire into its matching connector block. Insert only one wire in each connector. When installed correctly, the release lever of the terminal block will lower to indicate a complete connection. Gently tug on the wire to ensure it’s fully connected. When all the wires are connected, gently push any excess wire back into the wall.
STEP 6. CONNECTING THE DISPLAY With the Carrier logo positioned at the bottom, gently push the display to the backplate until you hear it snap into place. A150051 Now you can turn the power back on to your heating and cooling system. Return to your circuit breaker or on/off switch and restore the power to your system. The Côr thermostat will automatically power on. In about one minute, its guided software setup will be ready to help you complete your installation.
STEP 7. GUIDED SETUP Now that your Côr thermostat is activated, guided setup will walk you through: 1. Equipment configuration 2. Customizing your preferences 3. Connecting to your home’s wireless network 4. Registering your thermostat online The information icon at bottom of the screen will provide helpful explanations and tips for each step in the process.
STEP 7. GUIDED SETUP EQUIPMENT CONFIGURATION a) The Côr thermostat needs to know how many transformers are connected to the thermostat. d d If you connected the Rh and Rc and C wires, select two Otherwise, select one b) The Côr thermostat automatically detects the wires you’ve connected and will ask a few questions to configure your system based on these connections. c) If you have a connected accessory such as a whole home humidifier, dehumidifier or ventilation device, you’ll also configure it here.
STEP 7. GUIDED SETUP CUSTOMIZING PREFERENCES Now that you’ve configured your system, it’s time to customize your Côr thermostat. a) Name your thermostat by selecting a name from the list or by entering your own custom name. b) Tell the Côr thermostat whether you prefer the temperature to display in Fahrenheit or Celsius. c) Then, adjust your home comfort temperature for the heating and cooling seasons.
STEP 7. GUIDED SETUP WIRELESS NETWORK CONNECTION The Côr thermostat provides you the most features and energy savings when it’s connected to your home’s wireless network and your personal web portal. a) The Côr thermostat automatically detects nearby wireless networks. b) Select your network from the list and enter your network password.
STEP 7. GUIDED SETUP ACCOUNT REGISTRATION Once connected to your wireless network, it’s time to finalize installation by registering the Côr thermostat. a) On your Android or Apple smart device, download the Carrier Côr thermostat app from the app store. b) Open the app and touch register on the login screen c) Enter the four-digit code generated from your thermostat and follow the onscreen prompts to complete your registration. d) Return to your thermostat and accept your registration.
TROUBLESHOOTING If your thermostat does not power on, please check the following: 1. Turn off the power to your system. Check that all wires are properly inserted into the terminal blocks at the thermostat. Tug lightly on the wires to ensure they are not loose. 2. Ensure you turned the power back on to the equipment either at the switch at the indoor equipment or the electrical panel (where you originally turned off the equipment). 3.
Approvals This product was designed and built in accordance to RoHS directive 2002/95/EC and contains no hazardous substances as defined by this directive. FCC Compliance Commission (FCC) Compliance Statement: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
RF Exposure Information This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm during normal operation. Industry Canada (IC) Compliance Notice: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: 1.
Limited Warranty for Côr™Thermostats FOR WARRANTY SERVICE OR REPAIR: For Warranty Service or Repair: Visit www.carrier.com/corsupport or contact Carrier Corporation Customer Relations at 1-800-227-7437 for instructions. PRODUCT REGISTRATION: You can register your product online at www.carrier.com.
Limited Warranty for Côr™Thermostats (Cont.) RESIDENTIAL APPLICATIONS This warranty is to the original owner and subsequent owners only to the extent and as stated in the Warranty Conditions and below. The limited warranty period in years, depending on the part and the claimant, is as shown in the table below.
Limited Warranty for Côr™Thermostats (Cont.) WARRANTY CONDITIONS: 1. To obtain the longer warranty period as shown in the table under original owner, the product must be properly registered at www.carrier.com within ninety (90) days of original purchase. In jurisdictions where warranty benefits conditioned on registration are prohibited by law, registration is not required and the longer warranty period shown will apply. 2.
Limited Warranty for Côr™Thermostats (Cont.) LIMITATIONS OF WARRANTIES: ALL IMPLIED WARRANTIES AND/OR CONDITIONS (INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE) ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. SOME STATES OR PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THE ABOVE MAY NOT APPLY TO YOU.
Limited Warranty for Côr™Thermostats (Cont.) 6. Failure or damage due to floods, winds, fires, lightning, accidents, corrosive environments (rust, etc) or other conditions beyond the control of Company. 7. Parts not supplied or designated by Company, or damages resulting from their use. 8. Products installed outside the U.S.A. and Canada. 9. Electricity or fuel costs, or increases in electricity or fuel costs from any reason whatsoever, including additional or unusual use of supplemental electric heat. 10.
www.Carrier.com/myhome S 1-- 800-- CARRIER Copyright 2015 Carrier Corp. S 7310 W. Morris St. S Indianapolis, IN 46231 Edition Date: 02/15 Catalog No: TP---WEM---04SI Manufacturer reserves the right to change, at any time, specifications and designs without notice and without obligations.
