Warranty

Revised
0
7
/15/15
LIMITED WARRANTY
SharkBite
®
And Cash Acme
®
Products
WHAT DOES THIS WARRANTY COVER?
Subject to conditions outlined in this statement, RWC (in the USA, Reliance
Worldwide Corporation and in Canada, Reliance Worldwide Corporation
(Canada) Inc.) warrants to owners of real property in the United States and
Canada that SharkBite
®
and Cash Acme
®
products, when used and
installed in accordance with the requirements set forth below, to be free
from defects in material and workmanship for the applicable Warranty
Period. This Limited Warranty is in effect for installations made after July 1,
2015 and is applicable to product installed in the country it was purchased.
Proof of purchase is required to validate the warranty period; if proof of
purchase is not available, the warranty period shall default to the date of
manufacture for each product.
WHAT ARE THE CONDITIONS OF THIS WARRANTY?
1. All products must be installed in accordance with all then
applicable codes, good plumbing practice, in accordance with any
local, state, provincial or federal requirements, and installed in a
potable water or radiant heating application unless a non-potable
water service is specifically allowed for in the pertinent product
literature.
2. The installing contractor must use construction techniques compliant
with then applicable codes to install the range of products and use the
product(s) within the design parameters specified in any installation
guidelines and technical notes for the applicable system. This shall
include field pressure testing prior to concealing with concrete or by
other means. Failure to install RWC products according to
manufacturer’s installation instruction will void all applicable
warranties and may result in severe water damage. Installation of
RWC’s SharkBite
®
EvoPEX Evolutionary PEX Push Fittings must be
completed by a licensed plumbing contractor.
3. Products must not be installed in a system that may operate at
temperatures or at pressures that exceed the printed rating on
the product, packaging or installation instructions.
4. Without limiting the foregoing, this Limited Warranty does not apply
if the product failure or resulting damage is caused by: (a) evidence
of tampering, mishandling, neglect, accidental damage, freeze
damage (it is expressly understood that failure as a result of any
freezing fluids within the pipes does not constitute a defect in
material or workmanship and shall not be covered by this warranty)
or unauthorized modifications or repairs that cause damage to
RWC warranted products; (b) exposure to harmful, unauthorized, or
unanticipated chemicals or substances or corrosive water
conditions; (c) exposure to ultraviolet light; (d) faulty installation
including failure to follow proper burial instructions;
(e) damage from faulty operating conditions; (f) components
not manufactured or sold by RWC; and (g) acts of nature such
as earthquakes, fire, flood or lightning.
5. Although RWC provides a plumbing system to facilitate a complete
installation, other manufacturers pipe and/or fittings may be installed in
any given installation provided manufacturing of the pipe and/or fittings
demonstrates compliance with the applicable ASTM/CSA standards,
and the product has been certified by a recognized third-party testing
agency. The RWC product in the given installation will continue to be
covered under this Limited Warranty although limits on Warranty
Period may apply. RWC will be responsible only for proven defects in
material or workmanship in RWC products. Problems in products
manufactured by another company should be reported to that
manufacturer. RWC does not warrant the integrity or workmanship of
the contractor/installer.
HOW DO YOU GET SERVICE?
In order to be eligible for service under this Limited Warranty you must
return the defective product within thirty (30) days after detection of
alleged failure or defect occurring within applicable warranty period
(with shipping charges prepaid) to the original place of purchase. You
also must include the model number of the product, the original date of
purchase, proof of purchase and the nature of the problem. Products
returned without shipping charges prepaid will be refused. For
questions or inquiries to the Manufacturer, in the U.S. call 1-877- 700-
4242 and in Canada 1-888-820-0120.
WHAT WILL RWC DO?
If, after inspection, we find that a product covered by this limited
warranty has failed due to a defect in material or workmanship during
the specified warranty period, we will repair or replace, at our sole
option, free of charge, the defective product during normal working
hours and through a place of business as determined by RWC. This
shall constitute the sole and exclusive remedy for any defective product.
WHAT DOES THIS LIMITED WARRANTY NOT COVER?
RWC shall not be responsible for any incidental, indirect, contingent,
special or consequential damages, including without limitation, lost
profits or the cost of repairing or replacing other property which is
damaged if these warranted products do not work properly, other costs
resulting from labor charges, delays, vandalism, negligence, fouling
caused by foreign material, damage from adverse water conditions,
adverse chemical environments, or any other circumstances over
which RWC has no control. This limitation applies even if RWC could
have foreseen or has been advised of the possibility of these
damages. This Limited Warranty shall be invalidated by any abuse,
misuse, misapplication or improper installation of the product.
HOW DOES STATE/PROVINCIAL LAW APPLY?
Some States/Provinces do not allow limitations on how long an implied
warranty lasts, and some States/Provinces do not allow the exclusion or
limitation of incidental or consequential damages. Therefore, the above
limitations may not apply to you. This Limited Warranty gives you the
specific legal rights, and you may have other rights that vary from
State/Province to State/Province. You should consult applicable
State/Provincial laws to determine your rights.
SO FAR AS IS CONSISTENT WITH APPLICABLE STATE/
PROVINCIAL
/
FEDERAL LAW, THE EXPRESS WARRANTY SET FORTH HEREIN
IS THE ONLY WARRANTY GIVEN BY RWC WITH RESPECT TO
THE SHARKBITE
®
AND CASH ACME
®
PRODUCTS AND RWC
MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED,
AND HEREBY SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE.