User's Guide
79
Appendix
Wi-Fi function
I can’t connect to 
the wireless LAN.
The connection 
drops out.
1) If the computer or wireless LAN router are too far from the 
camera, it cannot maintain a connection.
2) The computer may be connected to another wireless device. 
Check that this camera is selected in the Wi-Fi connection 
settings on the computer (page 50).
3) The connection may drop out if there is a microwave oven, 
cordless phone or other wireless device nearby. Keep the 
camera well away from other devices when using it.
4) If none of the above problems apply and you still cannot 
establish or maintain a connection, the camera may have been 
damaged by an electrostatic discharge or similar event. Refer 
to the contact information in “Inquiries Regarding Repairs”.
Other
The date and time 
shown on the 
screen and the 
dates for recorded 
files are incorrect.
The date and time settings are incorrect. Reset the date and time 
(page 62).
The words shown 
on the screen are 
in a foreign 
language.
The display language settings are incorrect. Reset the language 
(page 62).
Images are not 
imported when I 
connect to the 
computer via 
USB.
1) The USB cable may not be securely connected. Check the 
connectors and ensure that they are securely plugged in.
2) If the camera is not switched on, switch it on again.
3) If you connect the USB cable to the computer via a USB hub or 
similar device, the camera may not be recognized correctly. 
Connect the USB cable directly to a USB port on the computer.
4) You cannot communicate via USB when the battery level 
indicator shows  . Recharge the battery before connecting 
to the computer.
When I switch the 
camera on, the 
time setting 
screen appears.
1) The camera is not set to the factory defaults, or the camera has 
been left with the battery fully discharged. Configure the 
settings correctly (pages 15, 20).
2) The memory management area inside the camera may be 
corrupted. If so, use the Reset procedure to restore the default 
camera settings (page 64). Then configure the settings. If the 
time setting screen still does not appear when you switch the 
camera back on, refer to the contact information in “Inquiries 
Regarding Repairs”.
Various icons and 
numbers appear 
on the screen.
Such displayed items include the screen displays needed for 
photography and information on images you have shot. Tapping 
 allows you to toggle between showing and hiding information 
on the screen (page 11).
Symptoms Probable cause and solution
B










