User's Manual

E-19
Check the following items whenever you experience any problem while using the pointer.
Troubleshooting
Problem Possible cause and recommended action
Pointer does not
function at all or only
functions intermittently.
z If the pointer’s battery indicator is flashing or light, it means that the
pointer battery level is low. Charge the pointer. See “Charging the
Pointer” (page E-11).
z There may be a problem with the USB connection between the
computer and projector. Check the connection. See “Connecting a
Computer to the Projector” (page E-13).
z “Off” may be selected for the projector’s “Option Settings 2
Interactive Pointer” setting. Change the setting to “On”. For more
information, see the User’s Guide on the CD-ROM that comes with the
projector.
z Lighting in the location where you are projecting may be too bright.
Take measures to reduce the brightness of the lighting.
z The pointer tip may be within a shadow cast onto the projected image.
Operate the pointer taking care to keep the tip out of shadows.
z Another mouse operation may be being performed on the computer at
the same time you are performing a pointer operation. Do not allow any
mouse operations to be performed on the computer during pointer
operations.