User's Manual
186
Appendix
A recorded image 
was not saved.
1)Camera power may have been turned off before the save 
operation was complete, which will result in the image not 
being saved. If the battery indicator shows  , charge the 
battery as soon as possible (page 21).
2)You may have removed the memory card from the camera 
before the save operation was complete, which will result in 
the image not being saved. Do not remove the memory card 
before the save operation is complete.
Though available 
lighting is bright, 
the faces of people 
in the image are 
dark.
Not enough light is reaching the subjects. Change the flash 
mode setting to 
<
 (Flash On) for daylight synchro flash (page 
48), or adjust EV shift to the + side (page 47).
Night shots come 
out bad.
Use the following BEST SHOT scenes (page 74) when shooting 
at night.
• High Speed Night Scene (for shooting night scenery only)
• High Speed Night Scene and Portrait (for shooting people 
against night scenery)
Subjects are too 
dark when shooting 
images in a 
seashore or ski 
area.
Sunlight reflected by water, sand, or snow, can cause 
underexposure of images. Change the flash mode setting to 
<
 (Flash On) for daylight synchro flash (page 48), or adjust EV 
shift to the + side (page 47).
Digital zoom will 
not go up to the 
maximum value.
1)The digital zoom setting may be turned off. Turn on digital 
zoom (page 103).
2)Zoom will not go up to the maximum value if the “Zoom (SR)” 
setting is “Single”. Change the setting to “Off” (page 54).
3)Zoom will not go up to the maximum value if the snapshot 
size setting is “VGA”. Change to a different setting (page 94).
The image is out of 
focus during movie 
recording.
1)Focusing may not be possible because the subject is outside 
the focus range. Shoot within the allowable range.
2)The lens may be dirty. Clean the lens (page 174).
3)During High Speed Movie recording, focus is fixed at the 
position where it was when recording started. To focus an 
image, half-press the shutter button for Auto Focus or focus 
manually before you press [0] (Movie) to start recording.
Movie recording 
suddenly stops.
The camera’s protection function may have activated because 
camera temperature is too high. Wait until the camera 
temperature drops to normal levels.
Problem Possible Cause and Recommended Action










