User`s guide

APPENDIX G: TROUBLESHOOTING | 45
Appendix G Troubleshooting
SYMPTOM:
I get the “No Card Detected” icon in the system tray
and can’t trigger the laser or scan any bar codes.
POSSIBLE REASON SOLUTION
Your mobile computer does not
recognize the ISC.
Make sure the ISC is inserted
properly. If necessary, remove and
reinsert. If using battery power, be
sure to tap Y
es if asked if you want
to use battery power.
SYMPTOM:
While scanning, the laser fires, but no data appears on
my screen, and the light eventually disappears.
POSSIBLE REASON SOLUTION
The laser beam is too close or too
far from the bar code.
Practice so you get accustomed the
most effective distance and
scanning angle.
The bar code is incorrectly
formatted or poorly printed.
Try scanning a bar code that is
correctly formatted or printed well,
such as on a retail package.
The bar code symbology may be
disabled in the ISC configuration.
Use Scan Demo to determine the
symbology. If needed, reconfigure
the ISC.
SYMPTOM:
When I press the trigger button, nothing happens.
POSSIBLE REASON SOLUTION
You programmed the trigger
button incorrectly.
Test the button by assigning a
different program to it and make
sure it works properly.