User`s guide

46 | APPENDIX H: TECHNICAL SUPPORT
Appendix H Technical Support
If you have a technical problem while installing or using the In-Hand Scan
Card, please refer to Appendix G, “Troubleshooting.” You are also
welcome to visit Socket’s online users’ forum at www.socketforum.com
Otherwise feel free to contact Socket’s technical support department,
prepared with the following information:
• The part number (including revision number) and serial number of your
In-Hand Scan Card (please see diagram below)
• The manufacturer, model number, and Windows version of your mobile
computer
• If applicable, the Windows version of your host computer
• How you know your In-Hand Scan Card is not working properly and
what you did to try to correct the problem
You can contact Socket the following ways:
• Visit www.socketcom.com
• Email [e-mail]
• Phone [phone]
• Fax [phone]
Please refrain from disassembling the CompactFlash Card. Disassembly of
this device will void the product warranty.