User Manual

145
Appendix
File Deletion
A file cannot be
deleted.
The file may be protected. A protected image cannot be
deleted.
Wireless Connection
I can’t establish a
wireless connection.
The wireless LAN
connection is
broken.
1)The camera cannot connect with a smartphone if they are
too far apart from each other.
2)The smartphone may be connected with another wireless
device. Check the smartphone’s Wi-Fi settings and confirm
that the camera is selected for wireless LAN connection
(page 84).
3)Connection may have been lost due to interference caused
by a nearby microwave oven, cordless phone, or other
wireless device. Move the camera away from the device
causing the problem.
I forgot my
password.
While holding down [0] (Movie) and the shutter button on the
camera, hold down [p] (Power) for about six seconds. The
camera’s operation lamp will go out and then the password will
be returned to its initial default setting. Note that initializing the
password unpairs the camera and smartphone, so you will
need to pair them again. For information about the initial
default password settings, see page 83.
Location Information
Location information
isn’t being added to
my images.
1)Pair the camera and smartphone, and then establish a
Bluetooth wireless technology connection between them.
2)If you are shooting snapshots, select “On” for the camera’s
location information setting (page 91).
3)Configure smartphone settings to acquire location
information, and make sure it is where location information
can be received.
Problem Possible Cause and Recommended Action