User Manual

146
Appendix
Bluetooth wireless technology
A connection cannot
be established
between the camera
and controller.
1)The camera cannot connect with the controller if they are too
far apart from each other.
2)A Bluetooth connection cannot be established with the
camera while it is connected to a smartphone by wireless
LAN. Terminate the wireless LAN connection.
3)If the camera is connected to a computer, unplug the USB
cable to terminate the connection.
4)If you still cannot establish a connection, perform the steps
below to re-pair the camera and controller.

Remove the memory card from the camera.

While holding down the camera shutter button, hold
down [p] (Power) for at least one second.

While holding down the controller shutter button, hold
down [p] (Power) for at least six seconds.
The operation lamps of the camera and controller will flash
orange, and then the pairing operation required for Bluetooth
wireless technology connection will start.
Other
The wrong date and
time are displayed,
or the wrong date
and time are being
stored along with
image data.
The date and time setting is off. Set the correct date and time
(page 107).
The messages on
the display are in
the wrong language.
The wrong display language is selected. Change the display
language setting (page 108).
Images cannot be
transferred over a
USB connection.
1)The USB cable may not be connected securely to the
camera. Check all connections.
2)If the camera is not turned on, turn it on.
3)Your computer may not be able to recognize the camera if
you connect via a USB hub. Always connect directly to the
computer’s USB port.
Language selection
screen appears
when the camera is
turned on.
1)You did not configure initial settings after purchasing the
camera or the camera may have been left with a dead
battery. Check the camera setup (pages 30, 107).
2)There may be a problem with the camera’s memory data. If
this is the case, perform the reset operation to initialize the
camera’s setup (page 109). After that, configure each
setting. If the language selection screen does not re-appear
when you turn the camera on, it means that the camera’s
memory management data has been restored.
If the same message appears after you turn power back on,
contact your retailer or a CASIO authorized service center.
Problem Possible Cause and Recommended Action