Camcorder User Manual
127
Appendix
A recorded image 
was not saved.
1)Camera power may have been turned off before the save 
operation was complete, which will result in the image not 
being saved. If the battery indicator shows  , charge the 
battery as soon as possible (page 19).
2)You may have removed the memory card from the camera 
before the save operation was complete, which will result in 
the image not being saved. Do not remove the memory card 
before the save operation is complete.
Though available 
lighting is bright, 
the faces of people 
in the image are 
dark.
Not enough light is reaching the subjects. Change the flash 
mode setting to 
<
 (Flash On) for daylight synchro flash (page 
38), or adjust EV shift to the + side (page 64).
Night shots come 
out bad.
Use the following BEST SHOT scenes (page 51) when shooting 
at night.
• Night Scene (for shooting night scenery only)
• Night Scene Portrait (for shooting people against night 
scenery)
Subjects are too 
dark when shooting 
images in a 
seashore or ski 
area.
Sunlight reflected by water, sand, or snow, can cause 
underexposure of images. Change the flash mode setting to 
<
(Flash On) for daylight synchro flash (page 38), or adjust EV 
shift to the + side (page 64).
Digital zoom 
(including HD 
zoom) does not 
work. The zoom 
bar indicates zoom 
only up to a zoom 
factor of 5.0.
Time stamping may be turned on, which will cause digital zoom 
to be disabled. Turn off time stamping (page 106).
The image is out of 
focus during movie 
recording.
1)Focusing may not be possible because the subject is outside 
the focus range. Shoot within the allowable range.
2)The lens may be dirty. Clean the lens (page 116).
Problem Possible Cause and Recommended Action










