E Rugged Smart Device Series User’s Guide Be sure to read “Safety Precautions” inside this guide before trying to use your Smart Device.
Trademarks and Licenses Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and licensed to CASIO COMPUTER CO., LTD. Google™, the Google logo, Android™ and the Android logo are trademarks or registered trademarks of Google Inc. SD, SDHC, microSD and microSDHC are trademarks of SD-3C LLC. FeliCa is a registered trademark of Sony Corporation. All other company or product names mentioned herein are trademarks or registered trademarks of their respective owners.
Contents Warning Label ............................................................................................... E-2 Safety Precautions ....................................................................................... E-3 Operating Precautions ................................................................................. E-7 Regulatory Information ................................................................................ E-8 About the Waterproofing/Dustproofing .........................
Warning Label • This label is a warning and caution label for Class 2 laser products that comply with IEC60825-1:2014. • Although Class 2 laser light is only emitted momentarily, never look directly into the beam light. • The laser light emitted by this laser scanner has a maximum output of less than 1 mW and a wavelength of 650 nm. • Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure.
Safety Precautions Congratulations upon your selection of this CASIO product. Be sure to read the following Safety Precautions before trying to use it for the first time. Your neglect or avoidance of the warning and caution statements in the subsequent pages causes the danger of fire, electric shock, malfunction and damage on the goods as well as personal injury. Markings and Symbols The following are the meanings of the markings and symbols used in these Safety Precautions.
Warning Disassembly and Modification • Never try to disassemble or modify the Smart Device and its options including battery pack and battery in any way. Abnormal Conditions • Should the Smart Device and/or its options including battery pack and battery become hot or start to emit smoke or a strange odor, immediately turn off the power and contact your dealer or distributor whom you purchased the product from, or an authorized CASIO PA repair center.
Caution Foreign Objects • Take care to ensure that metals or combustible objects are not inserted into the openings of the Smart Device or its options, and not to allow moisture to get inside of them. Location • Install the cradle properly on a flat and stable surface so that it cannot fall down onto floor. LCD Screen • Never apply strong pressure to the screen or subject it to strong impact. Doing so can crack the LCD Screen.
Caution • Replace only with the same type of battery pack recommended by CASIO. Dispose of used battery packs according to the local regulation. • Keep the battery pack out of the reach of small children. • Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. Power Supply / AC Adapter Warning • Do not use the Smart Device at a voltage other than the specified voltage. Also, do not connect the Smart Device to a multi-plug power strip.
Use Casio genuine battery pack only Danger • We recommend the use of Casio genuine battery packs with Casio devices. Casio genuine battery packs are tested for quality and safety for the safe use of the product they are installed. We cannot be held liable for accidents or damages caused by counterfeit Casio battery packs or battery packs other than Casio genuine battery packs. When buying a battery pack, pay due attention to buy a Casio genuine battery pack.
• 802.11a/n Restrictions — This product is for indoor use only when using channels 36, 40, 44, 48, 52, 56, 60, or 64 (5150-5350 MHz). — To ensure compliance with local regulations, be sure to select the country in which the access point is installed. • Do not use a strap other than the one supplied. • Weld lines There are seam-like markings in some locations on the battery pack. These are referred to as “weld lines” in the plastic forming process and are not cracks or scratches.
• Please keep all information for future reference. • The full text of the EU declaration of conformity is available at the following internet address: http://doc.casio.com/ • Products are for distribution within all member states of the EU. • Options of IT-G400 are HA-R60IO, HA-R38CHG, HA-R34CHG, AD-S10050B, HA-R20BAT, HA-R21LBAT, HA-R22BC, HA-R24LBC, HA-R81USBC, AC-CORD3-EU, AC-CORD3-UK, HA-R62IO For Europe models are IT-G400-C21M, IT-G400-C21L, IT-G400-WC21M, IT-G400-WC21L Hereby, “CASIO COMPUTER CO.
Important Information in this document is subject to change without advance notice. CASIO Computer Co., Ltd. makes no representations or warranties with respect to the contents or use of this manual and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. After Service • Should this product ever malfunction, contact your original retailer providing information about the product name, the date you purchased it, and details about the problem.
Part Names Smart Device (IT-G400) Left Front 3 2 Right Back 1 23 5 4 19 6 20 22 21 16 13 14 17 24 18 15 25 11 7 8 9 10 Top 26 Bottom Battery Compartment 12 28 31 32 27 29 30 1 Receiver Receiver for voice call 2 Charging Status LED Show charging status Show notifications 3 Notification LED 4 Illuminance/Proximity Sensor Measure brightness and proximity of object 5 Front Camera Take picture and movie 6 Screen (Touch Panel) Display words and operation instructions In
10 Function Key Launch program buttun app Able to set an optional function Microphone 11 Microphone 12 Barcode Reader Laser or LED light of 2D imager radiates to read barcode 13 Volume Up Key Volume up 14 Volume Down Key Volume down 15 L Trigger Key Scan barcode Able to set an optional function 16 Headset Jack Connect the headset 17 Power Key Power down/power on IT-G400 18 R Trigger Key Scan barcode Able to set an optional function 19 Camera Take picture and movie 20 LED Light
Getting Ready to Use * In the step 6, be sure to charge the battery pack completely. 1. Confirm that all the items listed on page E-10 are included in the package. 2. Remove the protective film attached to the Smart Device. 3. Attach the supplied screen protect sheet to the Smart Device. (→E-14) 4. Install the supplied battery pack in the Smart Device. (→E-14) 5. Install the AC adapter plug in the supplied AC adapter.
Attaching the screen protect sheet 1. Wipe off any dirt from the screen. 2. The screen protect sheet consists of 3 layers as shown in the figure. Hold tape 1, and while you remove the release film ( ), attach the screen protect sheet ( ) to the Smart Device. Screen protect sheet Tape 1 Release film Tip! Align each part such as keys or receiver with the holes of each part in the screen protect sheet. Tape 2 When attaching the sheet, take care to avoid air bubbles. Release film 3.
Important! Always keep backup of all important data! • The battery pack powers normal operation and also provides power required to maintain memory contents, while the backup battery provides backup power to maintain memory contents. Because of this, you should not remove the battery pack if the backup battery is dead. Removing the battery pack while the backup battery is dead causes data in the memory to be corrupted or lost. Note that once data is lost it cannot be recovered.
4. Return the battery cover to its original position as shown in the figure. Tip! Confirm that the battery cover lock switch has returned to the “Lock” position . Return the battery cover to its original position without folding the removal tape over. 5. Push the battery cover to make sure it is properly closed. Tip! Even when the battery cover lock switch is in the “Lock” position, if there is a gap between the battery cover and the Smart Device, the cover is not perfectly closed.
6. Remove the battery pack as shown in the figure. 7. Install the replacement battery pack following steps 3 to 5 of the battery pack installation procedure. Precautions for Use • Remove the battery pack by pulling up the removal tape. Do not pull up with excessive force as this may result in damage. • In the Hot Swap mode, even if the battery pack is removed, your work state is saved up to 4 minutes with the memory (RAM) backup function.
Removal 1. Pull the AC adapter plug release lever in the direction of the arrow in the figure. Precautions for Use • When pulling the release lever, the AC adapter plug can jump out. To prevent AC adapter plug from jumping out when pulling the release lever, hold it with a finger, etc. • Do not insert the plug only into the power outlet.
IT-G400 Charging Status LED Display Charging status LED Charging status Red Charging Remarks Green Charging complete Flashing red Charging error • Outside the charging temperature range (0-50°C).
Precautions for Use • Take care not to trap objects such as the strap in the cradle. • The power/data communication terminal and the battery pack power contacts should be cleaned periodically using an implement such as a dry cotton bud. Soiling or dust buildup could cause connection problems.
Attaching the Strap The strap can be used to prevent the Smart Device being dropped when it is carried around. Use the procedure below to attach the strap. 1. Thread the thin cord loop on the strap through the strap hole in the back of the Smart Device. 2. Thread the other end of the strap (the end that goes over your wrist) through the thin cord loop. Precautions for Use • Do not hold the strap and swing the Smart Device around.
Attaching the Stylus (Pen) Use the procedure below to attach the stylus (pen). 1. Thread the thin cord loop on the stylus (pen) through the strap hole in the back of the Smart Device. 2. Pass the stylus (pen) tip-first through the thin cord loop.
Using the C-MOS Imager 1. Turn on the Smart Device, position its C-MOS Imager reader port near the bar code or 2D code, and then press the trigger key. 2. The LED lights and the imager reads the bar code or 2D code. If reading is completed successfully, the notification LED lights blue and the read tone sounds. Important! • If you have problem not properly reading a code, change the angle and/or the distance between the code and the Smart Device and try reading it again.
Using a SIM Card The Smart Device supports standard SIM cards. To use WAN functions, a SIM card must be installed. The SIM card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a SIM card. Installation 1. Turn the Smart Device off (shutdown). 2. Remove the battery pack. (Steps 5 and 6 in the battery pack replacement procedure on page E-16) 3. Insert the SIM card into the card slot, as shown in the figure. 4. Install the battery pack.
Using a microSD Card This Smart Device supports micro SD cards. The microSD card slot is located in the battery pack compartment, so you must remove the battery pack before installing or removing a microSD card. Installation 1. Turn the Smart Device off (shutdown). 2. Remove the battery pack. (Steps 5 and 6 in the battery pack replacement procedure on page E-16) 3. Push the microSD card into the card slot until it is fully inserted, as shown in the figure. 4. Install the battery pack.
Handling the NFC The NFC is a technology of contactless IC card for short range communication that enables writing data to card and reading data from the card by applying the card close to the NFC Reader on IT-G400. The integrated NFC can read a contactless IC card used typically for employment identification, etc. 1. Hold the card flat against the NFC reader on the back of the Smart Device (near the center of the battery cover).
Performing Communications Bluetooth® Communication Bluetooth® interface can also be used to transfer data between two Smart Devices. With Bluetooth® the two Smart Devices should be located within about five meters from each other, as long as there is nothing blocking the path between them. Important! Observe the following precautions to help ensure that Bluetooth communication is successful. • Make sure two Smart Devices face each other within five meters.
WAN Communication A contract with a communications provider is required in order to use the WAN communications functions built into the Smart Device. The available WAN communications functions will be determined by the contract between the customer and his or her communications provider. Consult your communications provider for details of the network services.
Turning the Power On/Off and Sleep Turning the Power On 1. Hold down the Power key until the Smart Device vibrates. • The startup screen is displayed. Precautions for Use • Be sure to completely charge the battery pack before turning the power on for the first time after the purchase. • If the Smart Device does not start even after power is turned on, remaining power of the battery pack may be low. Completely charge the battery pack and then turn the power on again.
Rebooting or Resetting the Smart Device If the Smart Device no longer operates normally due to a problem such as an operating error or severe impact, use the procedure below to attempt to restore normal operation. 1. Reboot 2. Forced Reboot 3. Reset Reboot 1. With the screen turned on, hold down the Power key until the Power menu is displayed. 2. Tap “Reboot”. Forced Reboot 1. Hold down the Power key until the Smart Device vibrates (approx.12 seconds). Reset 1.
IT-G400 Specifications C21M CPU C21L WC21M WC21L OS Android 6.0.1 Memory RAM: 2 GB ROM: 16 GB Display 5.0inches 720 (horizontal) x 1280 (vertical) HD 2D imager *1 CMOS imager Rear: 8M pixels Auto Focus Front: 2M pixels Camera Microphone Receiver Voice sound input For voice call at phone network and VoIP WLAN *2 IEEE 802.11a/b/g/n Bluetooth *3 Specification Ver.4.
C21M External dimensions Weight C21L WC21M WC21L Memo Approx. 80 mm × Approx. 80 mm × Approx. 80 mm × Approx. 80 mm × 155 mm × 19 mm 155 mm × 23 mm 155 mm × 19 mm 155 mm × 23 mm (excluding (excluding (excluding (excluding protruding parts) protruding parts) protruding parts) protruding parts) Approx. 285 g Approx. 325 g Approx. 285 g Approx.
*2 WLAN Speficications Item WLAN 802.11a/b/ g/n Specification Frequency Range 2412 MHz – 2472 MHz (1 ~ 13ch) 5180 MHz – 5320 MHz (36 ~ 64ch) 5500 MHz – 5700 MHz (100 ~ 140ch) 5745 MHz – 5825 MHz (149 ~ 165ch) (802.11d: Allowed frequency range can be used according to countries or regions.) Baud rate 802.11a/g: 54 Mbps (maximum) 802.11b: 11 Mbps (maximum) 802.11n HT20 (2.4&5 GHz): 72 Mbps (maximum) Communication Distance 802.11b/g/n: Indoor 50m, Communication Outdoor 150 m (n: 2.4 GHz) Distance 802.
Item W-CDMA Baud rate GSM Specification Memo Communication Audio, Data Packet Downlink (42 Mbps (maximum) Uplink (11 Mbps (maximum) Protocol UMTS/HSDPA/HSUPA Frequency range Band BAND 1 (1920-1980 MHz/2110-2170 MHz) BAND 2 (1850-1910 MHz/1930-1990 MHz) BAND 5 (824-849 MHz/869-894 MHz) BAND 6 (830 - 840 MHz/875 - 885 MHz) BAND 8 (880-915 MHz/925-960 MHz) BAND 19 (830-845 MHz/875-890 MHz) Communication Audio, Data Packet Protocol GSM/GPRS/EDGE Frequency range Band EGSM900 (880-915 MHz/925-960 MHz
*7 According to JEITA G mode LCD backlight brightness minimum, WLAN ON (with stable RF connection), Buzzer minimum, Vibrator OFF, RF OFF (except for WLAN), Power saving setting after laser scanning (1sec) *8 • Camera Flash is unavailable in –20 ºC ~ –11 ºC. • Battery pack charge operation: 0 ~ 50 ºC For the temperature of 0 ~ 10 ºC and 40 ~ 50 ºC, in order to protect battery cell, charge control changes.
Installing and Removing the AC Adapter for the USB and LAN Cradles The AC adapter for the USB and LAN cradles must be fitted with a suitable power plug for the region where the Smart Device will be used. Installation 1. Insert the protruding part of the AC adapter plug into the recess in the top of the AC adapter ( ) until the plug clicks into place ( ). Arrow pointing downwards Removal 1.
USB Cradle (HA-R60IO) The USB cradle can be used to connect the IT-G400 to devices such as a computer or USB device. It can also be used to supply power to the IT-G400 and to charge the battery pack. Part Names and Operation 6 5 2 1 3 4 1 USB port Used to connect to a computer or USB device. 2 Serial port The cradle features a serial port, but it cannot be used. 3 AC adapter jack Used to connect an AC adapter as a power supply.
4. Align the terminals on the base of the IT-G400 with the power contacts in the USB cradle and then set the IT-G400 in the cradle. Precautions for Use • Even if the battery in the IT-G400 is already fully charged, charging will begin when you set the IT-G400 in the USB cradle. It may take several minutes for the fully charged status to be indicated. • In high- or low-temperature environments, charging may be restricted to protect the battery pack.
USB Cradle (HA-R60IO) Specifications 1. USB specifications Standard: Transmission speed: 2. Charging specifications Charging method: Charging time: USB 2.0 High Speed 480 Mbps (max.) Constant-voltage constant-current charging Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 3. AC adapter specifications Standard: ADS-25SGP-06 Input: 100-240 V AC, 50/60 Hz, 0.7 A Output: 5 V DC, 4 A 4. Dimensions, weight Dimensions: Weight: Approx.
LAN Cradle (HA-R62IO) The LAN Cradle allows a LAN interface to be used to transfer data between the IT-G400 and a personal computer. It can also be used to supply power to the IT-G400 and to charge the battery pack. Part Names and Operation 6 5 1 3 2 4 1 LAN port Used to connect and transfer data to a personal computer or hub via a LAN cable for data transfer. 2 Serial port The cradle features a serial port, but it cannot be used.
4. Align the terminals on the base of the IT-G400 with the power contacts in the LAN cradle and then set the IT-G400 in the cradle. Precautions for Use • Even if the battery in the IT-G400 is already fully charged, charging will begin when you set the IT-G400 in the LAN cradle. It may take several minutes for the fully charged status to be indicated. • In high- or low-temperature environments, charging may be restricted to protect the battery pack.
LAN Cradle (HA-R62IO) Specifications 1. LAN specifications Communications method: IEEE 802.3-compliant Media type: 10base-T/100base-TX auto switched 2. Charging specifications Charging method: Charging time: Constant-voltage constant-current charging Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 3. AC adapter specifications Standard: ADS-25SGP-06 Input: 100-240 V AC, 50/60 Hz, 0.7 A Output: 5 V DC, 4 A E-42 4. Dimensions, weight Dimensions: Weight: Approx.
Four-cradle Battery Charger (HA-R38CHG) The Four-cradle Battery Charger enables you to charge four IT-G400 terminals at the same time. Part Names and Operation 1 1 1 1 2 1 Power contacts Used to supply power to the IT-G400. 2 AC adapter jack Used to connect an AC adapter as a power supply. Installing and Connecting the Power Supply Use the dedicated AC adapter as the power supply for the Four-cradle Battery Charger. 1.
Four-cradle Battery Charger (HA-R38CHG) Specifications 1. Charging specifications Charging method: Charging time: Constant-voltage constant-current charging Approx. 4 hours (standard battery pack) Approx. 8 hours (high-capacity battery pack) 2. AC adapter specifications Standard: CGSW-1205000 Input: 100-240 V AC, 50/60 Hz, 1.5A Output: 12 V DC, 5 A E-44 3. Dimensions, weight Dimensions: Weight: Approx. 450 × 100 × 90 mm (W x D x H) Approx 800 g 4.
Four-bay Battery Charger (HA-R34CHG) The Four-bay Battery Charger enables you to charge four battery packs at the same time. Part Names and Operation 1 2 1 1 2 1 2 1 2 3 Charging contacts Used to charge the battery pack. 2 Charging status LED Shows the charging status. Red: Charging Green: Charging complete Flashing alternately red/green: Battery pack fault or outside charging temperature range 3 AC adapter jack Used to connect an AC adapter as a power supply.
Precautions for Use • Even if the battery packs are already fully charged, charging will begin when you set the battery packs in the Four-bay Battery Charger. It may take several minutes for the fully charged status to be indicated. • Water or other moisture on the charging terminals could cause sparking or an electric shock, and soiled terminals could block the connection and impair charging functionality.
USB Cable (HA-R81USBC) The USB cable can be used to connect the IT-G400 to a computer. It can also be used to supply power to the IT-G400. Installing and Connecting the Power Supply To use the USB cable, use the AC adapter supplied with the IT-G400. 1. Plug the AC adapter into the AC adapter jack on the USB cable. 2. Plug the AC adapter into a mains power outlet. 3. Align the terminals on the base of the IT-G400 with the USB cable terminals and then connect the USB cable to the IT-G400. 4.
Using Rechargeable Battery Packs HA-R21LBAT HA-R20BAT You can choose between two battery packs with different capacities for the Smart Device, depending on how long it will be used and the operating environment. Important! • Store a battery pack in its special soft case whenever you are not using it. • If the battery pack has been left over unused for a long period of time, the capacity remained decreases due to spontaneous discharge or chemical decomposition by the battery pack itself.
Hand Belt (HA-R93HB) The hand belt (HA-R93HB) is used attached to the IT-G400. Scanner end mount (The end where the belt is split into two straps) Hook and loop fastener Belt Lower end mount Attaching the Hand Belt Use the procedure below to attach the hand belt. 1. Fit the scanner end mount of the hand belt onto the scanner section of the IT-G400. Align the IT-G400 with the mount and push the scanner end fully into the mount. 2. Fit the lower end mount of the hand belt onto the bottom of the IT-G400.
Attaching the Stylus (Pen) Use the procedure below to attach the stylus (pen). 1. Thread the thin cord loop on the stylus (pen) through the hole in the hand belt for attaching the stylus (pen). Stylus attachment hole Stylus holder 2. Pass the stylus (pen) tip-first through the thin cord loop. • When you are not using the stylus, always place it in the stylus holder.
2. Keeping the hand belt out of the way so that it does not interfere with fitting the IT-G400 into the cradle, align the terminals on the base of the IT-G400 with the power contacts in the cradle and then set the IT-G400 in the cradle. Replacing the Battery Pack with the Hand Belt Attached When replacing the battery pack, remove the lower end mount from the IT-G400 beforehand. 1. As when fitting the IT-G400 into the cradle, remove the lower end mount of the hand belt from the IT-G400. 2.
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