User manual - A257_M256_UsersGuide

File Viewer Error Messages

Problem Cause and Required Action

Folder does not contain any image

files.

There is no displayable folder, or file in the folder you are trying to access with

the File Viewer. Use your computer to check the contents of the folder. For

details about file formats supported for Data Projector playback, see

“Supported Playback Files” (page 18).

This ECA/PtG file cannot be played

back.

There may be an error in the ECA file or PtG file itself. Play back the ECA file

or PtG file using the EZ-Converter FA on your computer and check it.

Cannot display an image file. z You may be trying to play back an image whose format and/or size is not

supported by File Viewer. Check the “Supported Playback Files” (page 18).

z There may be an error in the image file itself. Open the image file on your

computer and check it.

This movie file cannot be played

back.

z You may be trying to play back a movie whose format and/or size is not

supported by File Viewer. Check the “Supported Playback Files” (page 18).

z There may be an error in the movie file itself. Open the movie file on your

computer and check it.

This PDF file cannot be displayed. For information about the types of PDF files that can be displayed by File

Viewer, see “Supported Playback Files” (page 18).

Internal Memory Access Error An error may have been generated by a particular folder or file in projector

internal memory. Perform steps 1 through 8 under “To copy files from a

computer to projector internal memory” (page 19) and then open the

“InternalMem” drive (projector internal memory) on your computer. Check if

all of the folders and files in “InternalMem” open normally. If you experience

trouble with any file or folder, delete it.

If you cannot open any of the files or folders in projector internal memory with

your computer or if you cannot open the “InternalMem” drive itself, it could

mean there is a problem with the projector internal memory file system. In this

case, perform the procedure under “To format projector internal memory”

(page 22).

Failure due to insufficient internal

memory capacity.

Remaining available projector internal memory capacity is insufficient.

Perform steps 1 through 8 under “To copy files from a computer to projector

internal memory” (page 19) and then open the “InternalMem” drive (projector

internal memory) on your computer. Next, delete files you no longer need.

This file cannot be played back. For information about the types of files that can be displayed by File Viewer,

see “Supported Playback Files” (page 18).

Could not find an image file. There is nothing in projector internal memory or on the connected USB flash

drive, or there is some problem with the file system. Use your computer to

check the contents of projector internal memory or the USB flash drive.