Owner Manual

CASO VC 300 28
7.2 Troubleshooting table
Fault
Possible Cause
To Rectify
Device does not turn
on
Defective power cord
► Call customer service at (855)
230-9284, option I
A complete vacuum is
not being created in
the bag.
The open end of the bag is
not completely inside the
vacuum sealer.
► Position the bag correctly
The bag is defective
► Select another bag
There is residue on the
welding and the seal
► Clean the welding / seals and
retry once they are dry
The bag is not being
sealed correctly
The sealing bar is
overheating so that the bag
melts
► Open the cover on the unit
and let it cool down for a few
minutes. Please use only
specified bags and rolls
► Carefully follow all the steps
in Chapter 5.
Roll / bag is not positioned
correctly.
The bag does not hold
the vacuum after it has
been sealed
The bag is defective
► Select another bag; wrap
paper around any sharp
edges within the bag.
There are leaks along the
welding seam as a result of
creases, crumbs, grease or
liquids.
► Open the bag again and
clean the upper internal part
of the bag. Remove any
foreign matter that might be
on the welding bar before
sealing.
PLEASE NOTE
► In the event of technical troubles, faulty devices or
missing parts, please contact Customer Service at (855)230 –
9284, Option I
8 Disposal of the Old Device
To protect the environment, it’s important to dispose of old
electronic devices properly. Do not place your old unit in the
non-recyclable waste under any circumstances.