Specifications

Interpreting LEDs Appendix B: Troubleshooting
B—5
• If the fax has just been installed, or if the content of its installation directory
has been manually modified or overwritten, try reinstalling the FaxPress
server software.
Neither 10BT nor 100BT LED Turns On
The unit powers up but the network LED does not turn on:
• Check the network connection. Make sure the network cable is connected to
the unit and its hub. Use only one of the connectors to connect the FaxPress
to your network.
• Check the network cable. Try another network cable.
• Check the network connection. Try connecting the FaxPress to another
location on the network.
• Verify the transmission speed. Make sure the network is configured for
10BASE-T or 100BASE-T.
Red Alert LED and Green LED Are Both Off
If both front panel indicator lights are off, the FaxPress is probably not receiving
sufficient power.
• Check whether the LEDs are all off.
• Confirm that the FaxPress is connected to a working power outlet. Verify that
the power cable attached to the back of the FaxPress unit is properly inserted
into the power outlet.
• If you have a FaxPress SBE, 2500, 5000, 7000 or 7500 ensure that the power
switch is turned on. Check if you can detect any movement of air out of the
fan vent to indicate that the fan is running and the unit is receiving power. If
power should be on and the fan is not operating, turn the power switch to the
OFF position, remove the power cord, and check the FaxPress external fuse
(inside the power switch panel).
If the fuse is intact, the glass should be clear and the filament clearly visible
and unbroken.