User’s Guide Plug-&-forget Network Storage Solution
Copyright 2000 Castelle. All rights reserved. OfficeDirect Storage Server User’s Guide 61-1202-001 rev A. Castelle is a registered trademark of Castelle. Microsoft, Windows, and Outlook are registered trademarks of Microsoft, Inc.Windows 95/98/2000 and NT are registered trademarks of Microsoft, Inc. Macintosh is a registered trademark of Apple, Inc. All other product names or name brands are trademarks of their respective holders. This material is protected by international copyright laws.
FCC Statement: This device complies with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: • • This device may not cause harmful interference. This device must accept any interference received, including interference that may cause undesired operation. CE Marking Warning This is a Class A product.
Contents About your Storage Server ___________________________ 1 Storage Server Features _________________________________ 2 Package Contents ______________________________________ 2 What you’ll Need ______________________________________ 3 Connections and Components_____________________________ 3 Installation and Setup _______________________________ 7 Requirements _________________________________________ 7 Setting up the hardware _________________________________ 7 Storage Server Setup Using Windows ____
Chapter 1 About your Storage Server Castelle’s OfficeDirect Storage Server.100 is designed to offer the growing business a simplified, cost-effective way to outfit an existing small LAN with some of the more valuable features of a large enterprise network. Both Windows and Macintosh users on your local area network will now be able to access shared data stored on the Storage Server. Shared printing, too, becomes an option.
S TORAGE S ERVER U SER ’ S G UIDE S TORAGE S ERVER F EATURES Easy LAN Installation A 10/100BaseT auto-sensing LAN connection--no need to set DIP switches. DHCP Support The Storage Server can act as either a DHCP Server or a DHCP Client. Windows and Macintosh Support Clients can be Microsoft Windows PCs (Windows 95, 98, NT4.0, 2000), or Apple Macintosh. Built-in Print Server LAN users - Windows and Mac - can share any printer attached to the Storage Server.
W HAT YOU ’ LL N EED W HAT YOU ’ LL N EED Network • Ethernet Network employing 10BaseT or 100BaseTX. • TCP/IP installed and enabled. Supported Client Machines • PC using Windows 95/98/NT4.0 or Windows 2000. • Apple Macintosh with AppleShare and system 7.5 or later. • OfficeDirect Messaging Server • FaxPress version 6.2 or greater C ONNECTIONS AND C OMPONENTS Please take a few minutes to familiarize yourself with your new Storage Server. Rear Panel All connections and switches are on the rear panel. .
S TORAGE S ERVER U SER ’ S G UIDE Reset Button (IP/Password) To reset, press and hold until you hear 1 beep, The password will be cleared, and its IP Address set to the default value of 192.168.0.2, with a Network Mask of 255.255.255.0 Uplink Button When connected to a hub, this button should be UP. If connecting directly to a PC or Macintosh via Ethernet, depress this button. 10/100BaseT connector Use this to connect the Storage Server to your 10BaseT or 100BaseTX hub.
C ONNECTIONS AND C OMPONENTS Buzzer • • • • The buzzer provides valuable feedback on the state of your Storage Server. 1 Beep when reset button or power switch is pressed. 2 Beeps - repeated every 5 seconds for 1 minute - when Storage Server, acting as a DHCP client, receives no DHCP Server response to a DHCP client request. 3 Beeps - repeated every 15 seconds for 3 minutes - when hard disk usage exceeds 98%.
Chapter 2 Installation and Setup R EQUIREMENTS You’ll need a 10/100BaseT Ethernet network with TCP/IP installed and enabled. S ETTING UP THE HARDWARE Connect Network Cable Use the RJ45 socket to connect the Storage Server to your hub. The Storage Server will auto-configure for 10BaseT or 100BaseTX, and full or half duplex. Connect Printer If you wish to share a printer, use a standard printer cable to connect the printer to the Storage Server's parallel port.
S TORAGE S ERVER U SER ’ S G UIDE be ON. Then, during the boot process, the Ready, Alert and Disk Full LEDs will be ON. Once the boot process is finished, the Ready LED should be ON and the Alert LED should be OFF. If the Alert LED stays ON, there is a hardware problem. Repeated beeps also indicate a failure to boot correctly. N OTE : If the Storage Server is powered on and in Ready mode DO NOT pull the power adapter without first shutting down the Storage Server.
S TORAGE S ERVER S ETUP U SING W INDOWS 2. The Storage Server Setup Utility screen displays a list of all Storage Servers on the left; the selected Storage Server’s information is displayed on the right. (If no Storage Servers are listed, see Troubleshooting.) 3. Confirm that the desired Storage Server is selected in the left panel, then click the Quick Setup icon. 4.
S TORAGE S ERVER U SER ’ S G UIDE Time Zone Select your time zone from the list. Date/Time Enter the local date (mm/dd/yyyy format) and time. TCP/IP Obtain an IP Address automatically (DHCP Client) If you have a DHCP or BootP server on your LAN, you can enable this setting. The Storage Server will then obtain its IP Address from the DHCP or Bootp server. However, because this is a Server, it is preferable to use a fixed, or static IP Address.
S TORAGE S ERVER S ETUP U SING M ACINTOSH Microsoft Networking Workgroup Name Normally, this name should match the Workgroup name used by PCs on your LAN. Enable WINS Check this if your LAN has a WINS (Windows Internet Naming Service) Server. WINS Server Enter the IP Address of the WINS Server. This is normally a system running Windows NT Server. Apple Networking Zone 6. 7. The default value is "*", giving all zones access to the Storage Server.
S TORAGE S ERVER U SER ’ S G UIDE compatible with the following browsers: • • Netscape Navigator 4.04/4.08/4.5 Internet Explorer 4.0/5.0 Connecting to the Storage Server Confirm that your system has a compatible IP Address and Network Mask (Subnet Mask). The Storage Server's default values are 192.168.0.2 for the IP Address, with a Network mask of 255.255.255.0. Your machine should use the same Network Mask, and an IP Address in the range 192.168.0.3 to 192.168.0.254.
S TORAGE S ERVER S ETUP U SING M ACINTOSH Main Menu 4. Select Network and configure each tab, using the online help as necessary. 5. Macintosh users can now access the Storage Server, provided they use the Guest button on the Network login, or login as admin. • A guest user has access to the public share. The Storage Server Administrator can grant access to other shares by changing everyone group access rights . • The admin user has access rights to ALL folders.
S TORAGE S ERVER U SER ’ S G UIDE System Configuration>Printer Port S TORAGE S ERVER S ETUP WITH O FFICE D IRECT M ESSAGING S ERVER.100 The OfficeDirect Messaging Server.100, an integrated email and fax server appliance for Microsoft Outlook, is a companion product to the OfficeDirect Storage Server.100.
Chapter 3 Administration O VERVIEW The Storage Server administrator controls Storage Server usage by creating and managing access-defined Users, Groups, and Shares. Users Each user is identified by their User Name and Password. The Administrator can create Users, and also limit the amount of disk storage available to a user. Groups Users are organized into user Groups. A user can belong to many Groups Shares A "Share" is a folder on the Storage Server which users can access.
S TORAGE S ERVER U SER ’ S G UIDE Remember: • A Share can be accessed by only 1 Group, but a Group can access many Shares. • The admin user, and all users in the administrator group, have Read/Write access to all shares and folders. • The guest user has Read/Write access to the public share. Change this, and grant access to additional shares, by changing the access rights for the everyone group. • Users who do not have a User Name on the Storage Server are automatically given the guest login.
C ONNECTING TO THE S TORAGE S ERVER 4. This JavaScript Support window may appear for a few moments before the Storage Server Setup screen is launched, and may either be closed or allowed to stay open. JavaScript Support 5. The Storage Server Setup screen, your administrative portal, allows you to select the Storage Server you’d like to connect to from the pulldown list. Storage Server Setup 6.
S TORAGE S ERVER U SER ’ S G UIDE Other Users 1. Start your web browser. In the Address box, enter: HTTP://ip_address, where ip_address is the Storage Server’s IP Address (e.g. HTTP://192.168.0.2). 2. When prompted for the password, enter admin for the User Name. By default, there is no password for the admin user, but if you have set a password, you must enter it here. 3. You will then see the Storage Server Setup screen.
C ONNECTING TO THE S TORAGE S ERVER • Microsoft - Configure Microsoft networking; set Workgroup Name, Code Page (alphabet) and WINS (Windows Internet Naming System). System • General - Set the Storage Server name, date and time. • E -Mail - Configure the Storage Server to send E-Mail messages when there is a problem. • Printer Port - Configure the Printer. This is helpful but not essential for Windows users.
S TORAGE S ERVER U SER ’ S G UIDE Groups • View the current Groups, modify their access to Shares, and add or delete Users from any Group. • Create new Groups, or delete existing Groups. Shares • Create, delete and modify Shares. A "Share" is a folder (directory) which Users can access. • Access rights are set by Group rather than by individual user. Users • View the list of existing users, and modify individual user data. • Create or delete individual users.
M ANAGING S HARES , G ROUPS , AND U SERS Special Shares, Groups & Users The Storage Server has pre-defined shares, groups and users that may not be deleted, although limited modifications may be made. Shares & Folders HDD1 • (Share name matches Drive Name) • • public share • • spool folder • Each disk drive has a share which matches the drive name. This is the root folder. Backing up this share backs up all data on the drive. The administrator group ALWAYS has Read/Write access to this share.
S TORAGE S ERVER U SER ’ S G UIDE guest • • This user cannot be deleted. The guest user is a member of the everyone group, and so has the access rights of the everyone group. Nested Shares The Storage Server allows a folder inside a share to be a share. This allows "nesting" of shares to any depth. Remember, though: • • • In Windows' Network Neighborhood, all shares are listed on the same level - the "nesting" is completely invisible.
C OMMON A DMINISTRATIVE TASKS C OMMON A DMINISTRATIVE TASKS Task Procedure Protect Server configuration Assign a password to the Admin user. Select Users, then select the Admin user, and click Modify. Create Users Users menu option. Click New User. Edit User Details Users menu option. Select the desired user, then click Modify. Create Groups Groups menu. Click New Group. Change Group Membership Either: Select the Group on the Groups screen, and click Members.
S TORAGE S ERVER U SER ’ S G UIDE Task Procedure Backup data on the Server Use your backup program to backup any folder. To backup all files, users in the Administrator group can backup the HDD1 folder. Shutdown the Server Use either of the following methods: 1. Press the rear-mounted power switch ONCE. 2. Use the System>Shutdown menu option to perform a remote or scheduled shutdown. N OTE : Configure the Printer Port 24 The Ready LED blinks during shutdown.
Chapter 4 Windows Client Setup O VERVIEW The Storage Server supports Windows clients running Windows 95/ 98/2000, Windows NT 4.0 or 2000 Professional Edition. This chapter will help you check and configure TCP/IP settings and access to the Storage Server’s storage. TCP/IP Setup 1. Open the Network control panel. (Start Menu>Settings> Control Panel>Network.
S TORAGE S ERVER U SER ’ S G UIDE 2. If a line like the one highlighted (TCP/IP -> Network card) is not listed, then you need to install the TCP/IP by selecting Add> Protocol>Microsoft>TCP/IP>OK. 3. With the TCP/IP entry highlighted, click on the Properties button to bring up the TCP/IP Properties window. The IP Address tab will be selected. TCP/IP Properties DHCP Client Configuration: • • Select the Obtain an IP address automatically radio button, as shown above.
O VERVIEW N OTE : If you have a router on your LAN, ask your network administrator what values to use. If you have made any changes, restart your PC. Network Logon To use the Storage Server, you must log on to the Network correctly: 1. N OTE : Check your Window logon by going to the Network control panel. (Start>Settings>Control Panel>Network.) Confirm the Primary Network Logon is set to Client for Microsoft Networks, as shown below. If this is already set, there is no need to make any changes.
S TORAGE S ERVER U SER ’ S G UIDE Server may still be used, but will be limited to guest access rights. By default, guest access allows read/write access to the "public" share; the administrator, however, may customize the guest access rights. Changing your Storage Server Password Once the Storage Server Administrator has given you a valid user name on the Storage Server, use the following procedure to change your password.
U SING THE S TORAGE S ERVER ' S S TORAGE U SING THE S TORAGE S ERVER ' S S TORAGE To use the Storage Server's storage, you must "Map" a drive letter to each folder on the Storage Server folder which you wish to access. The "Drive" will then be available to all Windows programs. To enable the Storage Server’s storage: 1. Double-click the Network Neighborhood icon on the desktop. 2. Locate the Storage Server, as shown below. If it is not listed, double-click Entire Network.
S TORAGE S ERVER U SER ’ S G UIDE 6. This drive will now be available in Windows Explorer, and from the File>Open or File>Save As dialog box in all Windows applications. Remember: When you try to access a folder, you may be prompted for a password, as shown below: Network Resource Password Dialog Box If your Windows logon name is the same as your Storage Server user name, but the passwords are different, enter your Storage Server password here.
U SING THE S TORAGE S ERVER ' S S TORAGE 3. Double-click the Storage Server icon. A printer icon should be shown. 4. Right-click the printer icon, and select Install. The Add Printer wizard will start. 5. Select the manufacturer and printer matching the printer connected to the Storage Server. 6. Follow the prompts to complete the installation. 7.
Chapter 5 Macintosh Client Setup R EQUIREMENTS • • Macintosh OS Version 7.5 or later, with AppleShare. The Administrator must create a valid User Name on the Storage Server for each Mac user. Otherwise, Mac users must always log in as “guest” to the Storage Server TCP/IP Changes are required only if you previously used a fixed (static) IP Address, and would now like to use the Storage Server’s DHCP Server function. To make your MAC a DHCP Client: 1. Select Apple>Control Panel>TCP/IP. 2.
S TORAGE S ERVER U SER ’ S G UIDE 5. In the Enter Network Password dialog box, enter your name and password. These must match the values stored on the Storage Server, or you will be denied access. If the Storage Server administrator has not created a user name for you, click the Guest button. This will allow access to the “public” share. 6. A list of "Shares" (Storage Server folders) will be displayed. Use the checkbox to indicate which Shares you wish to access.
Chapter 6 Troubleshooting W INDOWS Problem 1: The Storage Server Utility doesn't list any Storage Servers. Recommendation 1: Check the following: 1. The Storage Server is properly installed, LAN connections are OK, power is ON. 2. If your LAN has a router, confirm that your PC and the Storage Server are on the same network segment. 3. Confirm that your PC has the TCP/IP network protocol loaded. From the Start Menu, select Settings>Control Panel>Network.
S TORAGE S ERVER U SER ’ S G UIDE 192.168.0.254, with a Subnet Mask of 255.255.255.0. (The Storage Server's default IP Address is 192.168.0.2, with a Subnet Mask of 255.255.255.0). Remember that each device needs a unique IP Address, and the same Subnet Mask. Problem 2: Using the Storage Server Utility, the Storage Server is listed, but the Admin button doesn't work. Recommendation 2: The Storage Server's IP Address is not compatible with your PC’s.
W INDOWS 4. If you DO have a router, check that your Gateway IP Address is set correctly. Ask your LAN administrator for the correct value. Problem 4: When I click on the Storage Server icon in Network Neighborhood, I get prompted for a password. Recommendation 4: This can happen in the following situations: N OTE : 1. The Logon name you use on your PC is recognized by the Storage Server, but the password is not.
S TORAGE S ERVER U SER ’ S G UIDE This can happen if the amount of free disk space is not sufficient to spool (queue) the print job. Storage Usage can be checked using the Status> Storage screen on the Administrator interface. If this is the problem, you must delete some print jobs: 1. Using the Administrator interface, select Status>Printer. 2. Use the Delete current job to delete the current print job, or Delete all jobs to delete all print jobs.
M ACINTOSH 1. On the Storage Server's System>Printer screen, check the Printer Object Type. If this is not correct, the Storage Server's printer will not be listed on the Macintosh. Check the Printer's User Manual for this data, or contact the printer supplier. 2. On each Mac, check that the Printer Driver is installed. If not using a LaserWriter, each Mac must have the printer driver for the printer installed.
