Product Manual

Limited Warranty
46
Dear Valued Customer:
The Northstar or Powerhorse Product you just purchased is built with the finest material and craftsmanship. Use this product properly and enjoy the
benefits from its high performance. By purchasing a Northstar or Powerhorse product, you show a desire for quality and durability. Like all mechanical
equipment this unit requires a due amount of care. Treat this unit like the high quality piece of machinery it is. Neglect and improper handling may impair
its performance. Please thoroughly read the instructions and understand the operation before using your product. Always contact Northstar Product
Support at 1-800-270-0810 or Powerhorse Product Support at 1-866-443-2576 prior to having any service or warranty work performed, as some services
performed by parties other than Northstar or Powerhorse approved service centers may void this warranty. This warranty is in lieu of any other warranty
expressed or implied and Northstar or Powerhorse assumes no other responsibility or liability outside that expressed within this warranty.
Limited Warranty
Northstar or Powerhorse shall warranty any piece of equipment manufactured, or parts of equipment manufactured, to be free from defects in material or
workmanship for a period of:
Powerhorse Warranty
Item #
Consumer Warranty Period
Commercial Warranty Period
A157711
A157712
A1577110
12 months from date of purchase by user
12 months from date of purchase by user
Northstar Warranty
Item #
Consumer Warranty Period
Commercial Warranty Period
A1573701, A1573981
A1577541, A1578111
A1578171, A1578131
A1578181, A1578151
A1578201, A157594
12 months from date of purchase by user
12 months from date of purchase by user
A1578203
A1578173
A15782030
4 years from date of purchase by user
3 years from date of purchase by user
“Consumer use” means personal residential household use by a consumer. “Commercial use” means all other uses, including use for commercial, income
producing or rental purposes or when purchased by a business.
This warranty applies to the original purchaser of the equipment (verification of purchase, in the form of a receipt, is the responsibility of the buyer), is non-
transferable, and covers parts and labor. Parts will be replaced or repaired at no charge, except when the equipment has failed due to lack of proper
maintenance. If a part is no longer available, the part may be replaced with a similar part of equal function. Any misuse, abuse, alteration or improper
installation or operations will void warranty. Determining whether a part is to be replaced or repaired is the sole decision of Northstar or Powerhorse.
Northstar or Powerhorse will not provide for replacement of complete products due to defective parts. Any costs incurred due to replacement or repair of
items outside of a Northstar or Powerhorse approved facility is the responsibility of the buyer and not covered under warranty. Transportation costs to and
from service center is the responsibility of the customer.
In addition to the normal warranty, Northstar or Powerhorse shall warrant any normal wear item from defects in material or workmanship for a period of 90
days from the date of purchase by user. Normal wear items include, but are not limited to, nozzles, quick connect fittings, valves, seals, hoses, springs, O-
rings, unloader valves and filter elements.
This warranty specifically excludes the following; failure of parts due to damage caused by accident, fire, flood, windstorm, acts of God, applications not
approved by Northstar or Powerhorse in writing, corrosion caused by chemicals, use of replacement parts which do not conform to manufacturer’s
specifications, damage related to rodent and/or insect infestation and damage caused by vandalism. Additional exclusions: loss of running time,
inconvenience, loss of income, or loss of use, including any implied warranty of merchantability of fitness for a specific use. Also, Outdoor Power Equipment
needs periodic parts and service to perform well, and this warranty does not cover instances when normal use has exhausted the life of a component or the
engine.
This warranty does not cover any personal injury or damage to surrounding property caused by failure of any part. Repair or replacement of parts does not
extend the warranty period.
Please fill in the following information and have it on hand when you call in on a warranty claim.
Customer Number: ______________________________________________________________
Date of Purchase: _______________________________________________________________
Northstar or Powerhorse Date Code: ________________________________________________
Item Number: __________________________________________________________________