User manual

No sound
1.
2.
3.
The Transmitter and the Receiver
are not paired.
The Transmitter or the Receiver is
not powered.
Volume on the Receiver is on mute.
1.
2.
3.
Pair the Transmitter and the Receiver
units.
Turn on the Transmitter. Plug the
Receiver into a wall socket and turn on.
Increase the volume level on the
Receiver.
Audio signal
dropouts or
breaks
1.
2.
The Transmitter and the Receiver
are located too far from each other.
There are obstacles in between the
Transmitter and the Receiver.
1.
2.
Place the Transmitter and the
Receiver closer to increase signal
strength.
Place the Receiver unit in clear view of
the Transmitter.
Distorted
sound
1.
2.
Audio cable or adapter piece is
broken or not properly attached.
Volume level is too high.
1.
2.
Check the audio cable connection
and adapter piece. If problem persists,
replace the cable and/or adapter.
Decrease the volume on the Hub.
Audio
feedback
1.
2.
Transmitter is situated too close
to the loudspeakers.
Volume level is too high.
1.
2.
Move the Transmitter further
away from the loudspeakers.
Decrease the volume on the Hub.
Transmitter
does not
turn on
1.
Battery level is critically low
indicated by rapidly blinking LED.
1.
Charge the Transmitter using the AC
Power adapter.
Transmitter is
not charging
with the
AC power
adapter
1.
2.
AC Power adapter does not provide
enough power.
Power cable is broken or not
properly attached.
1.
2.
Use the included AC Power adapter.
Check the cable connection. If
the problem persists replace the
AC Power adapter.
Wireless
Charger is not
working
1.
2.
Wireless Charger is not powered.
Battery level of the Transmitter’s
battery is critically low.
1.
2.
Attach the power cable to the
Wireless Charger.
Charge the Transmitter with the AC
Power adapter.
Wireless
Charger
all LEDs are
blinking
1.
2.
There is a foreign object between the
Transmitter and the Wireless Charger.
Cube is not properly placed on
the Wireless Charger.
1.
2.
Remove the foreign object and place
the Cube on the Wireless Charger.
Place Cube at the center of the
Wireless Charger.
3.
The Transmitter is placed on the
Wireless Charger without a Cover.
4.
Transmitter has been heating up.
5.
AC Power adapter does not provide
enough power.
3.
Place the Transmitter in Cover and
place the Cube on the Wireless
Charger.
3.
Remove the Transmitter from the
Cover and let it cool down. Check
the ambient temperature in the room
not to be above 30 degrees Celsius.
4. Troubleshooting
15