User's Manual

Remtron
®
Engineered Systems
User Manual
33
9M02-9028-A021-EN
Version 4.0
7. Maintenance & Troubleshooting
7.1 Monthly Inspection
Cattron recommends performing the following tasks once a month:
• Inspect the transmitter for damage to the keypad and case
• Inspect all electrical and antenna connections to ensure they are clean and tight
• Ensure all terminal strips are firmly in place
7.2 Installation Troubleshooting
If the system fails to operate at the time of installation, or after a system component is repaired, try to remedy the
problem by using the following troubleshooting chart. If this does not solve the problem, proceed to the transmitter
and receiver troubleshooting charts or contact Cattron at www.cattron.com/contact .
Table 2: Installation Troubleshooting Chart
Problem
Possible Cause
Remedy
Receiver will not respond
to the transmitter
Wrong transmitter code
Make sure transmitter is the correct one for
the receiver. Re-program the transmitter
Transmitter problem
See Transmitter Troubleshooting
Receiver problem
See Receiver Troubleshooting
System has short range
Antenna placement
Move the antenna. See Antenna Location
Antenna cable shorted or open
Check cable and connections to the antenna
Some functions are
incorrect
Programming error
Check the configuration sheet against
system requirements. Contact Cattron at
www.cattron.com/contact
7.3 Transmitter Troubleshooting
WARNING
When testing the transmitter, the receiver can become active and cause system operation. Always
assume the system is working and will respond when testing a transmitter.
7.3.1 Normal Operation
When the transmitter is operating normally, the LED indicator emits short flashes at a low rate when no
commands are activated, and at a higher rate when a command is activated.
!