Warranty

Making a claim for damaged or defective Goods or defective Services
The Company will provide a form for any claims for damaged or defective Goods or Services but will not accept any
claim by the Customer for any reasons where the Customer may be prejudiced by the defect or failure of the Goods
or Services. This warranty is limited to the repair or replacement of faulty parts only. The Company will not accept
any claim by the Customer for any and all costs incurred including economic loss, consequential loss or any other
form of loss whatsoever. This warranty will not apply where:
Goods or Services have not been paid in full and according to the terms of payment.
The defect or failure is due to or resulting from damage, poor installation, misuse or use contrary to the printed
instructions of the Company for maintenance or care when in the possession of the Customer.
The defect or failure is due to persons not technically competent to use the Goods.
The defect or failure is due to the Goods not being used for the purpose for which they were specified.
The defect or failure is caused by the Customer or a third party on behalf of the Customer attempting integration
or interfacing of the Goods with other Goods.
The Customer or any third party altering the Goods in any way different to the condition in which they were
supplied or installed.
The defect or failure is due to environmental conditions of the Customer’s site causing deterioration.
The defect is due to the Customer or its agent attempting modification or repair of the Goods.
The failure is caused by use in situations where the Manufacturer’s specified capacity is exceeded.
How to claim
For all inquiries, please contact the Customer Services Department of your nearest Cavity Sliders USA Inc. branch
(details below) and request a claim form. The serial number (starting with SA------) can be found on your invoice.
All repairs, possible charges or replacements are at the sole discretion of Cavity Sliders USA Inc.
E [e-mail] www.cavitysliders.com
548 Finney Ct
Gardena, CA 90248
P [phone]
F [phone]
We welcome your feedback about product improvements or service. Please email [e-mail]
Instructions of Care Common misuse is:
Only use the correct Operating Manuals Attempting to use or repair the Goods without proper
knowledge
Operate within the rated capacity Not checking the manufacturer’s recommended ratings
Do not place heavy loads on the Goods Incorrect packing and shipment of the Goods causing
damage to the exterior.
Do not expose to impact, excessive movement or
continual relocation
Not realising that the Goods contain sensitive parts or
may damage easily
Do not expose to excessive vibration or heat Not realising that the parts are sensitive to excessive
vibration and heat
Do not expose the Goods to water or excessive moisture Not realising that timber may be a component and
that excessive moisture damages sensitive parts and
may discolor the finish
Instructions of Care
In order to maintain the warranty, the Customer is recommended to follow Instructions of Care and to inform any third
party purchaser of the same information.
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Warranty Conditions
Cavity Sliders USA Incorporated