CB821 Thermal Printer User’s Manual
CB821 Thermal POS printer User’s manual Catalogue 1 Introduction ............................................................................................................................................................ 2 1.1 Brief introduction......................................................................................................................................... 2 1.2 Main features ..........................................................................................................
CB821 Thermal POS printer User’s manual 1 Introduction 1.1 Brief introduction CB821 is a thermal POS printer with auto-cutter. It has good printing quality, high printing speed and high stability, which is widely used in POS system, food service industry and many other fields. CB821 connects other devices via parallel, serial or USB port. It offers drivers for WINDOWS and LINUX operating systems. The supported operating systems are as below: WINDOWS XP WINDOWS 7 32/64 WINDOWS 8 WINDOWS 10 UBUNTU 12.
CB821 Thermal POS printer User’s manual 2 Specification 2.
CB821 Thermal POS printer User’s manual CP857[Turkish] WCP1250[Central Europe] CP775 WCP1254[Turkish] WCP1255[Hebrew] WCP1256[Arabic] WCP1258[Vietnam] ISO-8859-2[Latin 2] ISO-8859-3[Latin 3] ISO-8859-4[Baltic] ISO-8859-5[Cyrillic] ISO-8859-6[Arabic] ISO-8859-7[Greek] ISO-8859-8[Hebrew] ISO-8859-9[Turkish] ISO-8859-15 [Latin 3] Thai2 CP856 Supports different density dots and images printings Chart Bar codes / 1D 2D Detection function Sensor Power indicator LED indicator Paper Requirement Physical c
CB821 Thermal POS printer User’s manual 2.2 Printing material requirements 2.2.1 Paper parameters 1) 2) 3) 4) Paper type: thermal receipt paper/thermal black mark paper Paper width:80±0.5 mm Paper roll diameter: 80 mm (Max.) Paper thickness:0.065 ~ 0.10mm 2.2.2 Mark paper parameters Black mark imprint position is on the front side of the receipt when using mark paper. The black mark reflectivity is no more than15%, the other parts of paper reflectivity should be more than 85%.
CB821 Thermal POS printer User’s manual 2.3 Printing and paper cutting position 2.3.1 Printing position L1-Paper storehouse’s width: 82±0.5mm L2-Effective printing width: 80mm L3-Distance between print head to paper storehouse’s left edge (fixed width): 3±0.3mm L4-Distance between print head to paper storehouse’s right edge (fixed width): 3±0.3mm L5-Left margin: Default is 4mm L6-Printing area width: it is set by commands (refer to programming manual). Default is 72mm. L7-Right margin: Default is 4mm.
CB821 Thermal POS printer User’s manual 3 Appearance and components 3.
CB821 Thermal POS printer User’s manual Function instruction of components 1）Power switch Press “O” side to power off, press “I” side to power on. 2）Power indicator(green) The indicator is on when power on, and it is off when power off. 3）Error indicator (Red) Error indicator is on when it detects error. Such as: paper out, upper cover is open and cutter is stocked. 4）Paper indicator(red) Paper out indicator is on when it detects the paper is out. Please put a new paper roll to printer inside then. 3.
CB821 Thermal POS printer 4 User’s manual Printer installation 4.1 Open the package Please make sure everything is in good status when you open the package. Otherwise, please contact to distributor in time. 4.2 Requirements of installation position 1) 2) 3) 4) Put the printer on a stably place. Let the printer far away from water, fire, and sunlight. Avoid to put it on oscillatory and impassive place. Make sure to connect printer with ground safety 4.
CB821 Thermal POS printer User’s manual 4.6 Paper roll loading 4.6.1 Printing paper type confirmation You can load paper roll to print after connecting power adapter and communication cables. Please make sure the printing paper type before printing. The default paper type is continuous thermal receipt paper. 4.6.2 Loading or change paper roll 1) Power off the printer. 2) Slide or press paper roll storehouse button, and then open storehouse cover. 3) Draw out paper roll tap, and load paper roll as below.
CB821 Thermal POS printer User’s manual Warning: Please make sure the paper roll in tense status, if not, it maybe cause paper jam or other problems. 5) The status after paper loading 4.7 Printing self-test page 1) Make sure the printer loaded paper roll correctly. 2) Press down [FEED] button and hold on, then power on the printer, the printer will print a self-test page. 4.8 Set Ethernet port IP Address. The printer’s Ethernet IP address can be set directly via printer inserted web setting page.
CB821 Thermal POS printer User’s manual key, open Ethernet port setting page in browser as below: 5. Click “Configure Interface” link in the left side, then enter the modified target IP and click “save” button to save setting. Click “Reboot” button to reset printer if you want the setting to take effect. 6. Enter the new IP address as the above step 4 procedure, and re-open printer Ethernet port setting web page, then click “Printer Status” link in the left side.
CB821 Thermal POS printer User’s manual 5 Interface pin definitions The printer has a cash drawer driver interface and many kinds of communication interfaces: serial (RS-232), USB and Ethernet ports. USB port and cash drawer interfaces are standard interfaces, and it has Ethernet and serial ports as optional. 5.1 USB interface pin definition（standard B type female base) 1） Pin definition Pin Number Signal name Typical wire color 1 VBUS Red 2 D- White 3 D+ Green 4 GND Black 5.
CB821 Thermal POS printer User’s manual 5.3 Cash drawer interface pin definition（RJ11-6P6C） 1）Electrical specification Driver voltage: DC24V Driver current: Max. 0.8A (within 510ms) Cash drawer status tests signal: “L” = 0～0.
CB821 Thermal POS printer User’s manual 5.
CB821 Thermal POS printer User’s manual 6 Faults handling Please refer to the methods as below when printer can’t work normally. Please contact your supplier directly if it still can’t work normally. 6.1 Printer does not work Problems Probably reasons Solutions The Power indicator is not light. Printer does not work Printer is not power on. Power on printer Printer switch is not on. Press down the “O” side of printer button PCB is damaged Contact with agents or factory directly 6.
CB821 Thermal POS printer User’s manual 6.4 Problems when cutting paper Problems Cutter blocked or cutter does not returned back. Cutting paper is not so good.
CB821 Thermal POS printer User’s manual FCC Caution. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.
