User manual
CBC (America) www.computarganz.com
76
USER MANUAL
enable the server by checking the Allow Remote Viewing field and select
the port that is not blocked by the firewall. For increased security the
default value of remote access port is 4250. The user has the option to
select any available port. Often the port 80 (HTTP port) is most likely to
be open on the secured network as it is used by default by IE browser.
27. What is the night performance (Lux) of the MP3-DN camera?
In low-light conditions MP3-DN switches to 1.3 megapixel monochrome
sensor resulting in good image quality down to 0.01 Lux MP3-DN is also
sensitive to near-infrared illumination ‒ allowing the use of standard
infrared illuminators as the light source.
28. When I attempt to update the firmware on the MP camera with
the firmware update option I receive the Ack Timeout message.
Why do I get this error?
If you get the timeout message take the following steps:
• Make sure that no application is requesting the images from
the camera during the update
• Make sure that the camera is connected via switch and not
with direct cross-over cable
• Re-run Camera Installer prior to the upgrade to make sure that
the camera is accessible and there is no IP conflict
29. Do the MP cameras support multicast?
No, MP cameras do not support multicast.
30. Are there any moving mechanical parts in the MP3-DN?
The MP3-DN does not have any mechanical moving parts inside.
31. What is Wireshark and where can I get it?
Wireshark is a network protocol analyzer. It can be obtained through their
web site at http://www.wireshark.org/
32. What type of power supply is needed for CBC (America) cameras?
MP1, MP2, and MP5 cameras should be powered from a 12V to 48V DC
power source providing at least 2.5W per camera. MP3-DN requires 3W.
12V ‒ 1A is recommended. MP8D and MP8P requires 7.8W. Alternatively,
all cameras can be powered using POE 802.3af compliant power supply or
switch.