Compal Broadband Networks CH7486E Wireless Voice Gateway Series User Guide 1
Table of Contents Overview Contact Information................................................................................................................ 4 Standard Features ................................................................................................................... 4 CH7486E LAN Choices ............................................................................................................. 5 Wireless LAN ......................................................................
WAN Settings ....................................................................................................................28 Network Map ...................................................................................................................28 Advanced ..............................................................................................................................29 MAC Filtering ..................................................................................................
1 Overview The CBN CH7486E Wireless Gateway is the worldwide most compact EuroDOCSIS 3.0 Voice Gateway with stylish and elegant outlook, designed for your home, home office, or small business/enterprise. It can be used in households with one or more computers capable of wireless connectivity for remote access to the wireless gateway. This user guide provides product overview and setup information for the CH7486E.
An IEEE 802.11n/ac wireless access point to enable laptop users to remain connected while moving around the home or small office or to connect desktop computers without installing network wiring. Depending on distance, wireless connection speeds can vary. CH7486E wireless function supports Wi-Fi 2.4G/5G dual-band mode.
Sample Wireless Network Connections (CH7486E model shown) Your maximum wireless operation distance depends on the type of materials through which the signal must pass and the location of your CH7486E and clients (stations). CBN cannot guarantee wireless operation for all supported distances in all environments. Note: To get better wireless coverage, please put your CH7486E wireless gateway VERTICALLY ONLY Wired Ethernet LAN You can easily connect any PC with an Ethernet cable to the CH7486E Ethernet port.
Sample Ethernet to Computer Connection (CH7486E model shown) A wired Ethernet LAN with more than two computers requires one or more hubs, switches, or routers. You can: Connect a hub or switch to any Ethernet port on the CH7486E. Use Ethernet hubs, switches, or routers to connect up to any combination of 253 computers and wireless clients to the CH7486E. More detailed information on Ethernet cabling is beyond the scope of this document.
Front Panel The CH7486E front panel contains indicator lights and the Wi-Fi / WPS button which is used to configure Wi-Fi Protected Security (WPS) on compatible clients connected to the CH7486E network.
LED Flashing On not flash connected 2 ONLINE Scanning for Internet connection; transmitting or receiving data over the Internet Green: Connected to Internet 3 WIRELESS 2.4GHz 5GHz Amber: WPS function is enabled. Green: Wi-Fi wireless interface is active now.
Item Description 1 PHONE 1 2 VoIP connection for a single telephone. 2 LAN 1 2 3 4 Use any Ethernet port to connect an Ethernet-equipped computer, hub, bridge, or switch using an RJ-45 cable. Activity LED - Green LED defines the activity of the Ethernet connector. When LED is ON, this indicates that there is no data traffic and a connection is stabilized. When LED is FLASHING, this indicates that there is data being transmitted upstream or downstream.
2 Getting Started Inside the Box Before you install the CH7486E Wireless Gateway, verify that the following items are included in the box with the CH7486E: Item Description Power Adapter Connect the CH7486E to an AC electrical outlet WiFi Sticker Card For user placing the WiFI SSID/Password information for 2.4GHz and 5GHz for future use. Ethernet Cable Connect the CH7486E to PC or Notebook You must have the latest service packs and patches installed on your computer for your operating system.
Before You Begin Take the following precautions before installing the CH7486E: Postpone installation until there is no risk of thunderstorm or lightning activity in the area. To avoid potential shock, always unplug the power cord from the wall outlet or other power source before disconnecting it from the CH7486E rear panel. To prevent overheating the CH7486E, do not block the ventilation holes on the sides of the unit. Do not open the unit. Refer all service to your Internet Service provider.
Next, avoid physical obstructions whenever possible. Any barriers along the "line of sight" between client and base station will degrade a Wi-Fi radio signal. Plaster or brick walls tend to have the most negative impact, but really any obstruction including cabinets or furniture will weaken the signal to some degree. Obstructions tend to reside closer to floor level; therefore, some folks prefer to install their wireless access point / router on or near the ceiling.
Connecting the CH7486E Before starting, be sure the computer is turned on and the CH7486E power cord is unplugged. 1. Connect one end of the coaxial cable to the cable outlet or splitter. 2. Connect the other end of the coaxial cable to the Cable connector on the CH7486E. Hand-tighten the connectors to avoid damaging them. 3. Plug the power cord into the Power port on the CH7486E. 4. Plug the other end of the power cord into an electrical wall outlet. This automatically powers on the gateway.
CH7486E LED Activity During Startup LED Description POWER Turns on when AC power is connected to the CH7486E. Indicates that the power is connected properly. ONLINE Flashes during CH7486E registration and configuration. Changes to solid green when the CH7486E is registered successfully and ready for Internet access Setting Up Internet Access After installing the CH7486E, check that you can connect to the Internet.
8. Close the Local Area Connection Properties window and then exit the Control Panel. 9. When you complete the TCP/IP configuration, continue with Verifying the IP Address in Windows XP Configuring TCP/IP in Windows Vista 1. Open the Control Panel. 2. Click Network and Internet to display the Network and Internet window. 3. Click Network and Sharing Center to display the Network and Sharing Center window. 4. Click Manage network connections to display the LAN or High-Speed Internet connections window. 5.
After successfully verifying your cable connections and proper cable-TV operation, you can renew your IP address. Verifying the IP Address in Windows Vista Do the following to verify the IP address: 1. On the Windows Desktop, click Start. 2. Click All Programs. 3. Click Accessories. 4. Click Command Prompt to open a command prompt window. 5. Type ipconfig and press Enter to display the IP address.
3 Status For normal operation, you do not need to change most default settings. Carefully consider the following caution statements: Starting the CH7486E Configuration Manager (CMGR) The CH7486E Configuration Manager (CMGR) allows you to change and view the settings on your CH7486E. In order to login CMGR, you should key in the correct Username and Password. By default, they should be admin and password.
After login management system, the home page shows the current status of CH7486E. Note: may differ according to local settings or requirements. Modem This item displays the status of cable modem, the red block means off-line state and the green means on-line. Users can press it to connect to the next page for more details of the cable modem's HFC and IP network connectivity.
WiFi This item shows current WiFi status and you can press it to connect to the next page for more details. Note: may differ according to local settings or requirements. Voice This item displays the status of voice, the red block means off-line state and the green means on-line. Users can press it to connect to the next page for more details of the telephony.
My Network This item shows how many CPEs connect to CH7486E.
4 Wireless Pages The CH7486E Wireless Pages allow you to configure your wireless LAN (WLAN). You can click WIFI submenu option to view or change the configuration information for that option. Note: may differ according to local settings or requirements.
Basic Settings CH7486E is a dual band product and all the basic settings of 2.4GHz and 5GHz can be changed in this page. You can configure basic features of your Wi-Fi wireless network, including to enable or to disable the wireless interface, to hide the network from active scans, to set the wireless network name (also known as SSID), to change security key for wireless connection and to select the working channel. Note: may differ according to local settings or requirements.
WPS CH7486E provide WPS (Wi-Fi Protected Setup) function, with it enable will support WPS clients to join the network very easily. It is a standard for easy and secure establishment of a wireless network. With WPS you can setup and protect your wireless network in just a few easy steps. We suggest users to press Add Client button to start WPS directly. By default, that will be PBC (Push Button Configuration) and easy for users.
WMM CH7486E provides WMM page to configure Wi-Fi Multimedia QoS. Actually, we suggest users to use default settings.
Neighbor APs CH7486E supports Neighbor APs function and this page shows the details of all the nearby APs.
5 Router The CABLE MODEM pages provide the information of cable connection status, channel signals and channel configuration during the establishment of cable connection to cable service provider’s CMTS. Basic LAN Settings CH7486E allows users to configure private LAN IP for their home gateway.
DHCP Server CH7486E provides DHCP server to manage IP addresses to CPEs and supports Reserved IP Address for users’ private and static clients. WAN Settings This page displays WAN status after CH7486E gets online and provides users to change Operation Mode. Network Map This page shows how many CPEs connect to CH7486E.
Users can browse here directly through the item at home index. Advanced MAC Filtering This page allows configuration of MAC address filters in order to block Internet traffic to specific network devices on your local network.
IP Filtering This page allows you to specify the IP packet filtering rules to prevent the service accessed from the Internet hosts or limit the Internet access for local hosts.
Port Filtering This page allows you to specify the IP packet filtering rules to prevent the service accessed from the Internet hosts or limit the Internet access for local hosts. Port Forwarding This allows for incoming requests on specific port numbers to reach web servers, FTP servers, mail servers, etc. so they can be accessible from the public Internet. 1. Press Create IPv4 Rule button to add new rules.
2. Fill in needed information, and then press Apply button. 3. One rule is created. And also, you can Modify or Delete the existed rules. Port Triggering Port triggering function is a conditional port forwarding feature. When this device detects outbound traffic on a specific port (triggered ports), it will set up the port forwarding rules temporarily on the port ranges you specify to allow inbound traffic.
2. Fill in needed information and Apply. 3. One new Port Trigger is generated. And also, you can Modify or Delete the existed Port Trigger. URL Filtering This page is used to configure filtering of outbound connections and display configured filtering rule of firewall. 1. Press Create Rule button to add one filtering rule.
2. Configure outbound information and then press Apply button. 3. One rule is created. And also, you can Modify or Delete the existed rules. DMZ This page is for DMZ (Demilitarized Zone) configuration. You can fill in the exposed host and press Apply button. DDNS This page is for DDNS (Dynamic DNS) configuration. You can fill in the registered DDNS information here, and then press Apply button to enable your DDNS function.
Firewall This page is used to configure Firewall Protection level and display all allowed services.
Firewall Logs This page allows optional configuration of events to be sent to a local SysLog server. Management The CH7486E support management for web browser login password including change password, CM even log, diagnostic tests and backup device current settings.
Admin Account CH7486E allows changing admin password for web browser login. Configure Password and retype the Password again and then click Apply and when you login in next time, you must use this new password. For secure, we strongly suggest to change default password as soon as possible.
Event Log CH7486E allows users to review critical system events in chronological order in the SNMP event log. Also, users can press Clear Log button to clean all records. Diagnostics CH7486E allows users to ping diagnostics (LAN) and traceroute (WAN) to help with IP connectivity problems. And the FTP speed test tool can help to measure the bandwidth of your downstream Internet connection. You can fill in the IP to the Target and Start Test.
Traceroute Test (WAN) FTP Speed Test 39
Ping Diagnostics Test (LAN) Cable Modem Device Information CH7486E allows a page to show current status of this home gateway. Note: may differ according to local settings or requirements.
Connection This page shows information on the status of the cable modem's HFC and IP network connectivity.
Configuration This page provides information about the manually configurable settings of the Cable Modem. Telephony Status This page displays the initialization status of the MTA.
6 Troubleshooting If the solutions listed here do not solve your problem, contact your service provider. Before calling your service provider, try pressing the Reset button on the rear panel of the CH7486E. Please note, if you press the Reset button, you will lose all your custom configuration settings, including Firewall and Advanced settings. Your service provider may ask for the front panel LED status; see Front-Panel LEDs and Error Conditions.
Problem Possible Solution Wireless client(s) cannot send or receive data Perform the first four checks in “Cannot send or receive data.” Check the Security Mode setting on the Wireless Security Page: If you enabled WPA and configured a passphrase on the CH7486E, be sure each affected wireless client has the identical passphrase. If this does not solve the problem, check whether the wireless client supports WPA.
