User's Manual

INSERTING A PAUSE IN THE DIALING SEQUENCE
Press the PAUSE# button once to insert a delay in the dialing sequence of a
stored telephone number. This is useful when it is necessary to wait for a dial
tone (for example, if you need to dial 9 for an outside line or wait for a comput-
er access tone). A pause shows on the display as a P. Each pause counts as
one digit in the dialing sequence. If you need a longer pause, press the PAUSE#
button twice.
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EVIEWING AND DELETING STORED NUMBERS
1. Press the MEM button.
2. Use the up or down CID buttons to scroll to the desired memory location, or
press a number from 0–9 on the keypad that corresponds with the desired
phone number’s memory location.
3. While the entry is displayed, press the CHAN/DELETE button to delete the
entry. The display shows DELETE?.
4. Press CHAN/DELETE again to confirm.The display shows DELETED.You will hear a
confirmation tone.
BASE LAYOUT
ANSWERING SYSTEM SETUP
This section shows you how to set up your answering system to record in-
coming calls.
Before you begin the setup, you must turn on the answering system. Press
the on/off button to turn the answering system on and off. The CHARGE/IN USE
indicator lights when the answering system is on. The indicator alternately
flashes between CL (clock) and 0, indicating day/time programming is needed
and 0 messages are stored.
N
OTE: The answering system displays - - when the power is off.
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HANGING THE VOICE PROMPT LANGUAGE TO SPANISH
The default voice prompt language is English.To change the answering sys-
tem's voice prompt language to Spanish, press and hold the SKIP button for
two seconds. The unit announces "Selecciónado Espanol” (Spanish selected).
N
OTE: To change to the prompt language back to English, press and hold the
SKIP button again for 2 seconds.
N
OTE: In remote access mode, the system uses the preset voice prompt lan-
guage. The voice prompt language cannot be switched remotely.
V
OICE TIME/DAY STAMP
1. Press and hold the DAY/CHECK button to set the day of the week, and then
release.
2. Press the HOUR button to set the hour (AM or PM).
3. Press the MIN button to set the minutes. When you press and hold the MIN
button, the time advances in five-minute intervals.
4. Press and release the DAY/CHECK button to review the day and time
settings.
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PEAKER VOLUME
Use the VOLUME (+ or - ) buttons to adjust speaker volume to a comfortable lev-
el. Press the right-hand VOLUME button to increase the volume and the left-
hand VOLUME button to decrease the volume. L8 is the maximum and L1 is the
minimum volume level.
V
OICE INSTRUCTIONS
If you need additional assistance, press the REVIEW button when you plug in
the answering system and follow the voice instructions.
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ECORDING THE OUTGOING ANNOUNCEMENT
For best results when recording your outgoing announcement, you should be
about nine inches from the microphone opening to eliminate as much back-
ground noise as possible.
1. Press and hold the ANNCE button. Hold the button down until you finish
the announcement.
2. Begin speaking after you hear the beep.You have up to two minutes of
recording time.
3. Release the button when you finish your announcement.
If you choose not to record an outgoing announcement, a default announce-
ment is played instead.To return to the default announcement after you have
recorded your own outgoing announcement, press the announce button and
release it when you hear the beep.
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AMPLE OUTGOING ANNOUNCEMENT
Hi, this is (use your name here). I can’t answer the phone right now, so
please leave your name, number, and a brief message, and I’ll get back to
you. Thanks.
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EVIEWING THE ANNOUNCEMENT
Press and release the announce button to review your outgoing
announcement.
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ING SELECT
Set the RING SELECT switch on the back of the unit to choose the number of
times you want the phone to ring before the system answers the call. You
may choose 3 rings or 5 rings.
ANSWERING SYSTEM OPERATION
This section explains the buttons and features of the answering system.
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ESSAGES INDICATOR
The Messages Indicator shows you how many messages you have. It blinks
if there are new messages. The answerer on/off button must be on in order
for the Messages Indicator to work.
S
CREENING CALLS FROM THE BASE
You may screen incoming calls by waiting for the caller to begin leaving a
message, and then pick up the handset and press TALK to speak to the
caller.The answering system automatically stops recording when you acti-
vate the handset or pick up an extension phone.
Tip: Make sure the volume on the base is set loud enough for you to hear
your incoming calls.
M
ESSAGE
PLAYBACK
The messages indicator lets you know when you have messages.To play
messages, press the PLAY/STOP button. While a message is playing, you can
do the following:
• Press the PLAY/STOP button to stop the message playback.
• Press and release the REVIEW button to restart the current message;
continue to press and release the REVIEW button to go to previous
messages.
• Press and release the SKIP button to go to the next message.
• Press the left or right VOLUME buttons to adjust the playback volume.
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RASING MESSAGES
You may erase messages three ways:
• To erase a single message, press the PLAY/STOP button on the base, and
press and release the ERASE button on the base to erase the message
currently playing.
• To erase all reviewed messages, press and hold the erase button on the
base until the unit beeps.
• To erase a message using the handset:
1. Press the TRANSFER/ANSWER button on the handset.
2. Press the PLAY/STOP button (the 2 key on the numeric keypad) on
the handset.
3. Press the ERASE button on the handset to erase a message
during playback.
N
OTE: Erased messages cannot he restored. Be careful when pressing the
erase button because if the next unheard message has started to play, it will
also be erased.
L
EAVING A MEMO
Use the memo feature to leave a message.
1. Press and hold the MEMO button. Hold the button down until you finish
recording the message.
2. Begin speaking after you hear the beep.
3. Release the MEMO button when you are finished.
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EMOTE ACCESS
This section explains two types of remote access: using the handset to ac-
cess the answering system and accessing the answering system from anoth-
er phone.
The handset contains integrated buttons that enable you access the answer-
ing machine with the handset.
You can also access your answering system from any phone that is tone-dial
compatible by entering a three-digit security code after you hear the outgoing
announcement. The following voice menu system guides you through all of
the procedures.
V
OICE MENU SYSTEM
USING THE HANDSET
Press the TRANSFER/ANSWER button to access the answering system from the
cordless handset. After you access the answering system, use the marked
handset keys just as if you were pressing the corresponding buttons on the
base (see "Answering System Operation").The functions are listed on the
handset above each number. For example, to play messages:
1. Press the TRANSFER/ANSWER button.The display shows ANSWERER REMOTE.
2. Press the PLAY/STOP button (the 2 key on the numeric keypad).
3. When you are finished listening to your messages, press TRANSFER/ANSWER
again.
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CREENING CALLS FROM THE HANDSET
Use the handset to screen calls even when you can't hear the answering sys-
tem. When the answering system picks up the line:
1. Press the TRANSFER/ANSWER button to access the answering system.
2. Listen as the caller leaves a message.
3. Press the
TALK
button to speak to the person or press TRANSFER/ANSWER to
stop screening the call.
M
EMORY FULL
When the answering system's memory is full, the system answers after ten
rings, beeps, and waits for you to enter the three-digit security code. If you
don't enter the security code within ten seconds after the unit beeps, the
phone hangs up. You should erase some messages so the answering system
can record new messages.
N
OTE: The unit also answers after the tenth ring if it is turned off. To access the
answering system, enter your three-digit security code after you hear the
beep.
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CCESSING THE ANSWERING SYSTEM FROM ANOTHER LOCATION
You can access your answering system from a touch-tone phone by entering
your three-digit security code after you hear the outgoing announcement.
1. Dial the phone number for the answering system.
2. When the answering system answers, allow the outgoing message to
play to the end. Listen for the tone, and then enter your security code.
3. Follow the voice menu instructions to use the answering system remote
functions. The remote feature enables you to perform the the previously
listed Voice Menu System functions.
T
IP: You can bypass the outgoing announcement by pressing any numbered
key on the keypad while the announcement is playing. After pressing a num-
bered key, you can then enter your security code to access the answering
system.
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HANGING THE SECURITY CODE
The default security code for accessing the answerer from another location
is 123. You must use the handset to change the security code. With the
phone off, follow these steps:
1. Press the TRANSFER/ANSWER button.
2. Press TONE*.
3. Enter the new three-digit security code.
4. Press TONE* again.
5. As confirmation of the change, you will hear the system repeat the new
security code.
HEADSET AND BELT CLIP OPERATION
CONNECTING AN OPTIONAL HEADSET TO THE HANDSET
1. Connect the headset to the headset jack on the side of the handset.The
handset receiver and microphone are disabled when the headset is
connected.
2. Adjust the headset to rest comfortably on top of your head and over your
ear. Move the microphone to approximately two to three inches from your
mouth.
3. Press the TALK button to answer a call or make calls using the
headset.
4. To return to normal operation, unplug the headset from the jack.
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ONNECTING THE BELT CLIP
To attach the belt clip, insert the sides of the belt clip into the slots on each
side of the handset. Snap the ends of the belt clip into place.
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HANGING THE BATTERY
Make sure the telephone is off before you replace battery.
1. Remove the battery compartment door.
2. Disconnect the battery plug from the jack inside the battery compartment,
and remove the battery pack from the handset.
3. Insert the new battery pack and connect the batttery plug to the jack inside
the handset battery compartment.
4. Put the battery compartment door back on.
5. Place the handset in the base to charge.
6. Allow the handset battery to charge for 16 hours when you install a new
battery pack. If you do not properly charge the phone, battery performance
will be compromised.
N
OTE: If the battery is not installed or properly connected inside the battery
compartment, the handset displays NO BATTERY when it is placed on the base or
charging cradle.
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AUTION: To reduce the risk of fire or personal injury, use only the bat-
tery listed in the User's Guide.
GENERAL PRODUCT CARE
To keep your telephone working well and looking good, follow these guide-
lines:
• Avoid putting the phone near heating appliances and devices that generate
electrical noise (for example, motors or fluorescent lamps)
• Do not expose to direct sunlight or moisture.
• Avoid dropping the unit and other rough treatment.
• Clean with a soft cloth.
• Never use a strong cleaning agent or abrasive powder because this will
damage the finish.
• Periodically clean the charge contacts on the handset and base with a soft
cloth.
HANDSET SOUND SIGNALS
DISPLAY AND CALLER ID MESSAGES
The following indicators show the status of a message or of the unit.
ANSWERER REMOTE Indicates the answering machine is being
accessed remotely.
BLOCKED CALL/NAME The person is calling from a number that has been
NUMBER blocked from transmission.
CALL WAITING A call is waiting on the line.
DELETE ALL? Prompt asking if you want to erase all Caller ID
records.
EMPTY Indicates a memory location is vacant.
DELETE CALL ID? Prompt asking if you want to erase a Caller ID
record.
DELETED EMPTY Prompt confirming the Caller ID record is erased.
Indicates a memory location is vacant.
END OF LIST Indicates that there is no additional information in
Caller ID memory.
INCOMPLETE DATA Caller information has been interrupted during
transmission, or the telephone line is excessively
noisy.
ENTER NAME Prompt telling you to enter the name for one of
the 10 memory locations.
ENTER NUMBER Prompt telling you to enter the telephone number
for one of the 10 memory locations.
LOW BATTERY Indicates the battery needs to be charged.
NEW Indicates call or calls have not been reviewed.
NO BATTERY The battery pack is missing or not properly
installed in the the battery compartment.
NO CALLS Indicates no calls have been received.
NO DATA No Caller ID information was received.
PAGING The PAGE button has been pressed on the base.
PRESS TALK KEY Indicates the CID number is a Direct Dial Number
(DDN) and cannot be formatted.
REPT Repeat call message. Indicates that a new call
from the same number was received more than
once.
TRANSFERRING The handset is transferring a call or receiving no-
tice to accept a transferred call.
UNKNOWN NAME/ The incoming call is from an area not serviced by
CALLER/NUMBER Caller ID, or the information was not sent.
ANSWERING SYSTEM DISPLAY MESSAGES
The following indicators show the status of the answering machine.
- - Answerer off
0-59 Total number of messages
An (blinking) Currently answering a call
CL (blinking) The voice time/day stamp needs set
F (blinking) Memory is full
LA (Line Access) External line remote answerer
Six bars (blinking) Recording a memo or announcement
TROUBLESHOOTING GUIDE
CORDLESS PHONE SOLUTIONS
No dial tone
• Check installation:
1. Make sure the base power cord is connected to a working
electrical outlet.
2. Make sure the telephone line cord is connected to the base unit
and the wall phone jack.
• Connect another phone to the same modular jack; if the second phone
doesn't work, the problem might be with your wiring or local service.
• The handset may be out of range of the base. Move closer to the base.
• Make sure the battery is properly charged (for 16 hours).
• Ensure the battery pack is installed correctly.
• Did the handset beep when you pressed the TALK button? Did the
in use/charge indicator come on?The battery may need to be charged.
• Place the handset in the base for at least 20 seconds.
Handset does not ring
• Make sure the RINGER switch on the handset is turned on.
• Move closer to the base. The handset may be out of range.
• You may have too many extension phones on your line.Try unplugging
some phones.
• Check for a dial tone.
You hear static, noise, or fading in and out while on a call
• Change channels.
• Move closer to the base.The handset might be out of range.
• Relocate the base. Make sure it is not plugged into an electrical outlet
with another household appliance.
• Charge the battery.
• Replace the battery.
Handset beeps
• Place handset in the base for 20 seconds; if it still beeps, charge the battery
for16 hours.
• Clean the charging contacts on handset and base with a soft cloth.
• See solutions for "no dial tone."
• Replace the battery.
Memory dialing doesn't work
• Make sure you programmed the memory location keys correctly.
• Did you follow the proper dialing sequence?
Phone dials in pulse with tone service
• Make sure the phone is in tone dialing mode.
Phone won't dial out with pulse service
• Make sure the phone is in pulse dialing mode.
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ALLER ID SOLUTIONS
No display
• Replace the battery.
• Make sure the base is connected to a non-switched electrical outlet.
Disconnect the base from its power source and plug it in again.
• You must be subscribed to Caller ID service from your local telephone
company in order to receive Caller ID records.
Caller ID error message
• The handset displays the Caller ID error message if it detects anything other
than valid Caller ID information during the silent period after the first
ring.This message indicates either the presence of noise on the line, or that
an invalid message has been sent from the telephone company.
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NSWERING SYSTEM SOLUTIONS
Can't hear messages, beep, etc.
• Adjust the speaker volume.
Time/Day setting is stuck at 12 AM Mon.
• Set the time clock.
Answers on the tenth ring
• Make sure the answering system is turned on.
• The phone's memory may be full.
Incoming messages are incomplete
• Was an extension phone picked up?
• The phone's memory is full.
• You accidentally pressed the play/stop button during playback and stopped
the message.
Won't respond to remote commands
• You must use a tone-dial phone for remote access.
• You must enter the correct security code.
• Did the unit hang up? If you take no action for a period of time, the
system automatically hangs up.
SERVICE
How to Get Warranty Service or Other Information
In the USA, call: In Canada, call:
1-800-353-2729 1-800-461-4575
TTY 1-888-390-6456 TTY 1-888-390-6456
For accessories, please call the telephone number designated above for the
product with which they are used. You will receive instructions on how to ship
the Products, Accessories or Software, at your expense, to a Motorola Autho-
rized Repair Center. To obtain service, you must include: (a) a copy of your re-
ceipt, bill of sale or other comparable proof of purchase; (b) a written descrip-
tion of the problem; (c) the name of your service provider, if applicable; (d) the
name and location of the installation facility (if applicable), (e) your telephone
number; and most importantly, your return mailing address on the outside of
the returned unit.
MOTOROLA LIMITED WARRANTY
MOTOROLA LIMITED WARRANTY
for Consumer Products, Accessories, and Software Purchased in the United
States or Canada
W
HAT DOES THIS WARRANTY COVER?
Subject to the exclusions contained below, Motorola, Inc. warrants its cord-
less telephones ("Products"), Motorola-branded or certified accessories sold
for use with these Products ("Accessories"), and Motorola software contained
on CD-ROMs or other tangible media and sold for use with these Products
("Software") to be free from defects in materials and workmanship under nor-
mal consumer usage for the period(s) outlined below. This limited warranty is
a consumer's exclusive remedy, and applies as follows to new Motorola Prod-
ucts, Accessories and Software purchased by consumers in the United States
or Canada, which are accompanied by this written warranty:
Products and Accessories as defined above, unless otherwise provided for
below. Length of coverage: one (1) year from the date of purchase by the first
consumer purchaser of the product unless otherwise provided for below.
Decorative Accessories and Cases: Decorative covers, bezels, PhoneWrap
®
covers and cases. Length of coverage: limited lifetime warranty for the life-
time of ownership by the first consumer purchaser of the product.
Products and Accessories that are Repaired or Replaced. Length of cover-
age: The balance of the orginal warranty or ninety (90) days from the date re-
turned to the consumer, whichever is longer.
Software. Applies only to physical defects in the media that embodies the
copy of the software (e.g. CD-ROM, or floppy disk). Length of coverage:
ninety (90) days from the date of purchase.
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XCLUSIONS
Normal Wear and Tear. Periodic maintenance, repair and replacement of
parts due to normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of
their rated capacity and batteries that leak are covered by this limited
warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper opera-
tion, storage, misuse or abuse, accident or neglect, such as physical damage
(cracks, scratches, etc.) to the surface of the product resulting from misuse;
(b) contact with liquid, water, rain, extreme humidity or heavy perspiration,
sand, dirt or the like, extreme heat, or food; (c) use of the Products or Acces-
sories for commercial purposes or subjecting the Product or Accessory to ab-
normal usage or conditions; or (d) Acts of God or nature, or other acts which
are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that
result from the use of Non-Motorola branded or certified Products, Acces-
sories, Software or other peripheral equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from
service, testing, adjustment, installation, maintenance, alteration, or modifi-
cation in any way by someone other than Motorola, or its authorized service
centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date
tags that have been removed, altered, or obliterated; (b) broken seals or that
show evidence of tampering; (c) mismatched board serial numbers; or (d)
nonconforming or non-Motorola housings or parts are excluded from cover-
age.
Communication Services. Defects, damages, or the failure of Products, Ac-
cessories, or Software due to any communication service or signal you may
subscribe to or use with the Products, Accessories, or Software is excluded
from coverage.
Software Embodied in Physical Media. No warranty is made that the soft-
ware will meet your requirements or will work in combination with any hard-
ware or software applications provided by third parties, that the operation of
the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embod-
ied in physical media (e.g. software that is downloaded from the internet), is
provided "as is" and without warranty.
W
HO IS COVERED
This warranty extends to the first end-user purchaser only.
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HAT WILL MOTOROLA DO?
Motorola, at its option, will at no charge repair or replace any Products, Ac-
cessories, or Software that does not conform to this warranty. We may use
functionally equivalent reconditioned/refurbished/pre-owned or new Prod-
ucts, Accessories, or parts. No data, software, or applications added to your
Product, Accessory or Software, including but not limited to personal con-
tacts, games, and ringer tones, will be reinstalled. To avoid losing such data,
software, and applications, please create a backup prior to requesting serv-
ice.
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HAT OTHER LIMITATIONS ARE THERE?
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IM-
PLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC-
ULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED
WARRANTY. OTHERWISE, THE REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY
OF THE CONSUMER AND IS PROVIDED IN LIEU OF ALL OTHER WAR-
RANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL MOTOROLA BE LI-
ABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR
DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, AC-
CESSORY, OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPE-
CIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REV-
ENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, SOFTWARE OR APPLICATIONS, OR OTHER FINANCIAL LOSS ARIS-
ING OUT OF, OR IN CONNECTION WITH, THE ABILITY OR INABILITY TO
USE THE PRODUCTS, ACCESSORIES, OR SOFTWARE TO THE FULL EX-
TENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.
Some states and jurisdictions do not allow the limitation or exclusion of inci-
dental or consequential damages, or limitation on the length of an implied
warranty, so the above limitations or exclusions may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights
that vary from state to state or from one jurisdiction to another.
Laws in the United States and other countries preserve for Motorola certain
exclusive rights for copyrighted Motorola software, such as the exclusive
rights to reproduce and distribute copies of the Motorola software. Motorola
software may only be copied into, used in, and redistributed with the Prod-
ucts associated with such Motorola software. No other use, including with-
out limitation disassembly of such Motorola software, or exercise of the ex-
clusive rights reserved for Motorola, is permitted.
To Press this button
Review Message 1
Play back message 2
Stop message play back 2
Erase message 0 (during message playback)
Skip message 3
Turn off/on answering system 4
Review voice menu options 7
Signal
Meaning
Ring Tone 1, 2, or 3 (with ringer on) Signals an incoming call
Three short beeps (several times) Page signal
Single beep every 7 seconds Low battery warning
Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Mo-
torola to provide notification of such revision or change. MOTOROLA PROVIDES THIS GUIDE WITHOUT WARRANTY OF ANY KIND, EITHER
IMPLIED OR EXPRESS, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTIC-
ULAR PURPOSE. Motorola may make improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the prop-
erty of their respective owners.
Copyright © 2005 Motorola, Inc.
Visit our website at
www.motorola.com/cordless
526371-001
10/05