User's Manual

33
Troubleshooting
What to do if...
The phone
doesn’t work at
all (no lights, no
dial tone)
Check the power and phone connections. Is
the power cable plugged in at both ends?
Phone cable?
Check the battery. Is it charged? Does it fit
properly?
No dial tone
Check the items listed above.
Move closer to the base.
Verify dial tone using another phone. If you
have no dial tone on that phone, contact your
phone company.
Disconnect the phone and reconnect it at a
different phone and power outlet.
Troubleshooting