Operation Manual

CID088A/03012013
Page 3 of 52
TABLE OF CONTENTS
1 INTRODUCTION 5
1.1 The CCV Mobile payment terminal 5
1.2 Parties facilitating the transaction process 5
2 INSTALLATION OF PAYMENT TERMINAL 6
2.1 Components supplied 6
2.2 Installation guidelines 7
2.2.1 Environmental factors 7
2.3 Installation of equipment 7
2.4 Data communication 8
2.4.1 View current communication settings 8
3 WORKING WITH THE PAYMENT TERMINAL 9
3.1 Overview of payment terminal 9
3.2 Operating the payment terminal 10
3.2.1 Entering letters and punctuation marks 11
3.3 User interface of the payment terminal 11
3.3.1 Start screen 11
3.3.2 Menu screen 12
3.3.3 Card holder screens 12
3.4 Symbols 13
3.4.1 Function symbols and navigation symbols 13
3.4.2 Battery status indicators 13
3.4.3 Network status indicators 14
3.4.4 Status indicators for external power supply 14
3.5 Merchant password 15
3.6 Activating and deactivating the payment terminal 16
3.6.1 Activating the terminal 16
3.6.2 Deactivating the terminal 16
3.7 Sleep mode 17
3.8 Use of payment cards 17
3.9 Replacing a printer roll 17
4 CARRYING OUT TRANSACTIONS 18
4.1 Overview of transaction types 18
4.2 Sale 19
4.2.1 Manual credit card transactions 20
4.3 Cancellation 21
4.4 Reservation 23
4.5 Sale after reservation 24
5 PAYMENT CARDS 25
5.1 Viewing settings 25
5.2 Changing settings 27
5.2.1 Adding a payment card 27
5.2.2 Deleting a payment card 29
5.2.3 Changing the Merchant ID for a payment card 30
6 FINANCIAL REPORTS 32
6.1 Types of financial reports 32
6.2 Automatically printing reports when the terminal is deactivated 32
6.3 Printing interim reports 33
6.3.1 Printing an interim totals report 33
6.3.2 Printing an interim E-Journal 35
6.4 Report settings 37
6.4.1 Activating the E-Journal feature 37
6.4.2 Deactivating the E-Journal feature 39
6.5 Deleting the E-Journal 40