Operation Manual

CID088A/03012013
Page 4 of 52
7 OPTIONAL FEATURES 41
7.1 Overview of optional features 41
7.2 Instruction cards for optional features 41
8 MAINTENANCE AND TECHNICAL PROBLEMS 42
8.1 Cleaning the payment terminal 42
8.1.1 Cleaning the payment terminal 42
8.1.2 Cleaning the chip card reader 42
8.1.3 Cleaning the magnetic card reader 43
8.2 Payment terminal battery 43
8.2.1 Charging the battery 43
8.2.2 Recharging the battery using the power supply 44
8.2.3 Recharging the battery using the base station 45
8.3 Calibrating the battery 46
8.4 Periodic software version control 47
8.5 What to do in the event of faults / technical problems 47
8.5.1 Looking up the TMS Terminal ID and payment terminal code 48
9 SUPPLIES FOR THE PAYMENT TERMINAL 49
9.1 Ordering supplies 49
9.2 Ordering printer rolls on your payment terminal 49
10 TERMS AND DEFINITIONS 50
11 CONTACT INFORMATION 52
11.1 CCV phone numbers 52
11.2 CCV opening hours 52
11.3 CCV general address details 52
11.4 Acquirer phone numbers 52