Operation Manual

CID086A/03012013
Page 17 of 54
3.3 PINpad touchscreen
The card holder can operate the VX 820 PINpad using the keypad. During a transaction, the card holder
can also perform specific actions using the touchscreen buttons. The card holder can activate buttons or
options on the touchscreen by touching them.
In the example given here (see picture on the right), the card holder must
select either Visa or Maestro. An option can be selected in two ways:
• The card holder presses the numeric key that corresponds with
his/her choice
• The card holder touches the area on the screen that corresponds
with his/her choice
The card holder can change the PINpad language to English, German or
French by pressing the flag symbol or the hash key <#>.
3.3.1 Entering letters
Only numbers are printed on the numeric keys of your Vx570 payment terminal. However, the numeric
keys and the asterisk <*> and hash-tag <#> keys have also been pre-programmed for the entry of letters
and punctuation marks. You can enter letters and punctuation marks using the ALPHA key.
First press a numeric key, the asterisk key <*> or the hash key <#>, and then press the <ALPHA> key.
The number of times you press the <ALPHA> key determines the letter or punctuation mark that appears
on screen (see table below).
<ALPHA> key
1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x
1 Q Z . q z 1
2 A B C a b c 2
3 D E F d e f 3
4 G H I g h i 4
5 J K L j k l 5
6 M N O m n o 6
7 P R S p r s 7
8 T U V t u v 8
9 W X Y w x y 9
0 - space + 0
* , ‘ “ ( ) < > [ ] _ { } ~ *
# ! ? : ; @ = & / \ % $ | ^ #
If you want to enter the word ‘PIN’, for instance, you can do so as follows:
P Press numeric key 7 and press the <ALPHA> key once.
I Press numeric key 4 and press the <ALPHA> key three times.
N Press numeric key 6 and press the <ALPHA> key twice.