Operation Manual
Gebruikershandleiding V
x
570 + V
x
810 / SC 5000 pinpad (CID009/03082012)
3
INHOUDSOPGAVE
1. INSTALLEREN VAN DE BETAALAUTOMAAT ............................................................................................ 5
2. WERKEN MET DE V
X
570 ............................................................................................................................... 7
2.1 Welke kaarten accepteert de V
x
570? .................................................................................................................................... 7
Bankpassen............................................................................................................................................................................ 7
Creditcards ............................................................................................................................................................................. 7
2.2 Van strip naar chip / EMV ...................................................................................................................................................... 7
2.3 Algemene aanwijzingen ......................................................................................................................................................... 8
2.4 Bediening van de V
x
570 en het V
x
810 / SC 5000 pinpad ...................................................................................................... 9
Overzicht V
x
570 betaalautomaat ............................................................................................................................................ 9
Overzicht V
X
810 pinpad ........................................................................................................................................................10
Overzicht SC 5000 pinpad ....................................................................................................................................................10
Menustructuur .......................................................................................................................................................................11
Scrollen door menu's en lijsten ..............................................................................................................................................11
Stroomvoorziening ................................................................................................................................................................11
Aan- en uitzetten ...................................................................................................................................................................11
Versiecontrole .......................................................................................................................................................................11
Printrol vervangen .................................................................................................................................................................12
Manager wachtwoord wijzigen ..............................................................................................................................................12
Betaalautomaatcode opzoeken .............................................................................................................................................12
2.5 Displaysymbolen ..................................................................................................................................................................13
2.6 Communicatie-instellingen ...................................................................................................................................................14
Communicatietype wijzigen: (PSTN naar ADSL of andersom) ..............................................................................................14
Analoge telefoonverbinding (PSTN): voorloopcijfer invoeren ................................................................................................15
Vaste IP-adressen invoeren ..................................................................................................................................................15
Modem resetten naar dynamisch IP-adres ............................................................................................................................15
3. DAG OPENEN EN AFSLUITEN ................................................................................................................... 16
3.1 De dag openen en afsluiten ..................................................................................................................................................16
Dagopening ...........................................................................................................................................................................16
Dagafsluiting..........................................................................................................................................................................16
3.2 Medewerkers aan- en afmelden ...........................................................................................................................................16
4. TRANSACTIES ............................................................................................................................................. 17
4.1 Chipkaartlezer of magneetkaartlezer gebruiken? .................................................................................................................17
4.2 Uitvoeren van een transactie ................................................................................................................................................17
Geluidssignalen bij het uitvoeren van transacties..................................................................................................................18
4.3 Werken met referentiecodes.................................................................................................................................................18
Wat zijn referentiecodes? ......................................................................................................................................................18
4.4 Speciale creditcardtransacties ..............................................................................................................................................18
Handmatig een creditcardtransactie invoeren .......................................................................................................................18
Fooi koppelen aan een creditcardtransactie ..........................................................................................................................19
4.5 Diverse transactietypen ........................................................................................................................................................19
5. FINANCIËLE RAPPORTEN ......................................................................................................................... 20
5.1 Rapporten en dagperiodes ...................................................................................................................................................20
Rapporten..............................................................................................................................................................................20
Dagperiodes ..........................................................................................................................................................................20
5.2 Financiële rapporten afdrukken met dagafsluiting ................................................................................................................20
5.3 Financiële rapporten afdrukken zonder dagafsluiting ...........................................................................................................20
Dienstrapport: tussentotalen..................................................................................................................................................20
Totalenrapport: tussentotalen ................................................................................................................................................21
E-Journaal: tussendoor afdrukken .........................................................................................................................................21