Operation Manual
Gebruikershandleiding V
x
570 + V
x
810 / SC 5000 pinpad (CID009/03082012)
4
6. WERKEN MET MEDEWERKERNUMMERS EN MEDEWERKERDIENSTEN ............................................ 22
6.1 Medewerkers toevoegen ......................................................................................................................................................22
6.2 Namen invoeren met behulp van de ALPHA toets ...............................................................................................................23
Schema om cijfers om te zetten in letters ..............................................................................................................................23
6.3 Medewerkers verwijderen .....................................................................................................................................................23
6.4 Medewerkers aanpassen .....................................................................................................................................................24
6.5 Rapport medewerkers ..........................................................................................................................................................24
6.6 Medewerkerdienst openen en sluiten ...................................................................................................................................24
7. HET E-JOURNAAL ....................................................................................................................................... 25
7.1 E-Journaal uitzetten ..............................................................................................................................................................25
7.2 E-journaal aanzetten ............................................................................................................................................................26
8. FUNCTIONALITEITEN DIE NIET MEER ACTIEF WORDEN AANGEBODEN ........................................... 27
8.1 Chipknip ...............................................................................................................................................................................27
Transactie met Chipknip ........................................................................................................................................................27
Financieel rapport Chipknip ...................................................................................................................................................27
Collectie handmatig versturen ...............................................................................................................................................27
Bekijken van de laatste 10 collecties .....................................................................................................................................27
Bekijken van de laatste 2 transacties ....................................................................................................................................28
9. TOEVOEGEN, WIJZIGEN EN VERWIJDEREN VAN KAARTEN (BRANDS) ............................................ 29
9.1 Noodzakelijke gegevens om kaartwijzigingen door te voeren. .............................................................................................29
9.2 Nieuwe kaartsoort toevoegen ...............................................................................................................................................29
9.3 Kaartsoort verwijderen ..........................................................................................................................................................30
9.4 Wijzigen van het merchant ID ...............................................................................................................................................30
9.5 Kaartrelatie rapport ...............................................................................................................................................................31
10. FOUTMELDINGEN TIJDENS EEN TRANSACTIE ...................................................................................... 32
10.1 Code 06 ................................................................................................................................................................................32
10.2 Geluidssignalen ....................................................................................................................................................................32
10.3 Foutmeldingen bij transacties via CCV .................................................................................................................................32
10.4 Foutmeldingen bij transacties via Equens ............................................................................................................................32
11. RICHTLIJNEN VOOR HET OPSTELLEN VAN DE BETAALAUTOMAAT ................................................. 33
11.1 De kaartlezer ........................................................................................................................................................................33
11.2 De opstelling van het pinpad ................................................................................................................................................33
12. PRINTROLLEN EN ACCESSOIRES BESTELLEN ..................................................................................... 34
12.1 Printrollen bestellen ..............................................................................................................................................................34
12.2 Overige accessoires .............................................................................................................................................................34
13. BEGRIPPENLIJST........................................................................................................................................ 35
14. CONTACTGEGEVENS ................................................................................................................................. 36
Telefoonnummers CCV .........................................................................................................................................................36
Openingstijden CCV ..............................................................................................................................................................36
Algemene adresgegevens CCV ............................................................................................................................................36
Telefoonnummers per acquirer .............................................................................................................................................36