Product specifications

SMS and e-mail Messaging
202 3BDS011222-510 B
6. Choose the desired action in the Message action for a new alarm condition
frame. The actions are defined as follows:
– Only send message if previous alarm condition was acknowledged:
Sends only one message for an alarm that goes from active to inactive and
back to active again (once or several times).
– Always send message: Sends a new message every time the alarm
condition changes from inactive to active.
7. Click Apply.
8. Click the Message Configuration tab and check the check box next to the field
in the Name column if the field is to be part of the message. This produces a
view similar to the one shown in Figure 111. The Message Configuration tab
is where the messages are formatted for user devices.
Choose the Only send message if previous alarm condition was
acknowledged option carefully. It is designed to prevent the same alarm
condition from sending several messages due to alarm chatter (alarm going from
inactive to active and back again several times over a relatively short period of
time). If this option is selected and the state changes happen over a long period of
time, and the first alarm condition is not acknowledged, subsequent alarm
conditions will not cause a message to be sent and this alarm may go unnoticed.
Choosing Only send message if previous alarm condition was acknowledged
also requires configuration of the Alarm Manager Service Group in the Service
Structure. Refer to Alarm Manager Service Group Configuration on page 212.