Troubleshooting guide
12.  Rinse Warning Status – This parameter determines whether the Rinse Warning Option is turned ON or OFF. If this 
option is ON the system generates a Rinse Warning if a Hopper has dispensed and has not been rinsed for a period of 
time greater than that defined by the Rinse Warning Time. Generating a Rinse Warning will cause the audible alarm to 
sound for two seconds and the Rinse Warning Screen to be displayed for five seconds. The system will then revert back 
to normal operation. If the offending Hopper is not rinsed after the first Rinse warning additional Rinse Warnings will be 
generated every five minutes until the respective Hopper is rinsed. The default setting for this parameter is OFF.
13. Rinse Lockout Status - This parameter determines whether the Rinse Lockout Option is turned ON or OFF. If this option 
is ON the system generates a Rinse Lockout if a Hopper has dispensed and has not been Rinsed for a period of time 
greater than that defined by the Rinse Lockout Time. Once a Hopper enters Rinse Lockout the LED’s of the Dispense 
Keys related to that Hopper will turn OFF thus indicating that the Hopper will no longer dispense. The default setting for 
this parameter is OFF. 
14. Rinse Lockout Time – This parameter determines the length of time required before entering Rinse Lockout. The 
minimum Rinse Lockout Time = 1 hour. The maximum Rinse Lockout Time is 12 hours. The default value for this 
parameter is 4 hours. 
15.  Water Temperature Set Point – This parameter determines the required reservoir tank water temperature.  The minimum 
Water Temperature Set Point is 140°F. The maximum Water Temperature Set point is 203°F. The default value for this 
parameter is 190°F. 
16.  Low Water Temperature Lockout Status – This parameter determines whether the Low Water Temperature Lockout 
Option is turned ON or OFF. If this option is ON the system generates a Low Water Temperature Lockout if the present 
water temperature is below the value defined by the Low Water Temperature Lockout Set Point. Once a Hopper enters 
Low Water Temperature Lockout, all of the Dispense Key LED’s will turn OFF thus indicating that the system will no longer 
dispense. The default setting for this parameter is OFF
. 
17.  Low Water Temperature Lockout Set Point – This parameter determines the minimum reservoir tank water temperature 
allowed before entering Low Water Temperature Lockout. The minimum Low Water Temperature Lockout Set Point is 
125°F. The maximum Low Water Temperature Lockout Set point is 203°F. The default value for this parameter is 
140°F. 
18. Water Level Actual – This parameter provides a readout of the water hardness level in the tank. Once provided, the water 
level Setpoint can be adjusted so that the system will recognize the absence or presence of water at the level probes, thus 
controlling the water level. 
19. Water Level Setpoint – This parameter indicates the numerical value that the “Water Level Actual” readout must be before 
the system allows water to fill the tank and eventually make contact with the level probes. Note: the “Water Level Setpoint 
must be a higher reading than the “Water Level Actual”. The default value for this parameter is 400
. 
 * If the “Water Level Actual” is higher than 400 then the Setpoint must be adjusted to a value 50 – 100 above the “Water 
Level Actual” reading. This would be in a Hard Water condition. 
 * If the ”Water Level Actual is 300 or more below the default reading of 400, then the Setpoint must be adjusted to 
 50 – 100 above the “Water Level Actual” reading. This would be in a High Mineral content condition. 
20.  Sleep Mode Status – This parameter determines whether the Sleep Mode Option is turned ON or OFF. If this option is 
ON and the system has not dispensed for four hours the system will enter Sleep Mode. Once in Sleep Mode the system 
will reduce the required Water Temperature to equal that defined by (10°F + Low Water Temperature Lockout Set Point).  
The default setting for this parameter is OFF
. 
21. Hopper Status – This parameter determines the whether a selected Hopper is turned ON or OFF. If a Hopper is ON then 
the Auger Motor, Mixer Motor, and Dump Solenoid status checking is enabled and the Hopper is allowed to dispense. If a 
Hopper is OFF then Auger Motor, Mixer Motor, and Dump Solenoid status checking is disabled and the LED’s of the 
Dispense Keys related to that Hopper will turn OFF thus indicating that the Hopper will no longer dispense. The default 
setting for this parameter is ON. 
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