Troubleshooting guide
SANITIZING, CLEANING AND REFILLING HOPPERS 
Sanitizing:
 All food dispensing units should be sanitized periodically. All parts to be sanitized must be cleaned first. 
To prepare a sanitizing solution: 
ADD 2 TSP. OF LIQUID CLOROX BLEACH (5.25% CONCENTRATION) TO 1 GALLON 
OF WATER AT ROOM TEMPERATURE (70°- 90°F). 
Note: Always start with an unopened bottle of Clorox Bleach since the solution from an opened bottle has a short life 
span. 
• Soak all parts for a minimum of 3 min. in the sanitizing solution. 
• Let all sanitized parts drain and dry naturally. DO NOT WIPE THEM DRY. 
• Before using the sanitized unit (or parts) with food stuffs, rinse all parts thoroughly with water. 
Water pipe connecting and fixtures directly connected to a potable water supply shall be sized, installed, and maintained in 
accordance with Federal, Sate, and Local codes (section 7). 
Cleaning 
1. Turn the power switch to OFF. 
2. Remove the drip tray with grill and empty the contents. 
3. Wash and let dry the tray and grill (use a mild dishwasher detergent). 
4. Wash and let dry the dispense area. 
5. Turn the power switch to ON. 
Cleaning the Hoppers 
1. Open the cabinet door. 
2. Take the hopper out of the cabinet. 
3. Pull off the elbow chute and remove the hopper cover. 
4. Unscrew the auger gear CW while holding steady the auger inside the hopper. Take out the auger, agitator 
wheel, and spring. 
5. Rinse each item thoroughly. 
6. Let dry all items and reassemble. 
Filling the Hoppers 
1. Open the cabinet door. 
2. Fill each hopper with the correct product. 
3. Reposition hoppers in the hopper compartment, making sure the hoppers are properly seated. 
 Flushing the Whipper Chamber 
1.  Complete Rinse is initiated by simultaneously pressing Blue Rinse Button and any Drink Dispense Buttons. 
Removing and Cleaning the Whipper Chambers (See Illustration) 
1. Remove the dispense cap by pulling it forward and at the same time twisting it clockwise. 
2. Grab and pull the mixing bowl out of the mixing bowl socket. 
3. Grab and twist the whipping chamber clockwise and pull it off the mounting plate. 
4. Pull the Whipper blade off the motor shaft. Notice the flat keyway on the shaft and the 
 matching keyway inside the Whipper blade shaft. 
  It is important that these two keyways are lined up when re-assembling the components. 
5. Twist the mounting plate clockwise and pull it off the motor shaft. 
6. Slip off the o-ring from the Whipper chamber mounting plate and clean o-ring and o-ring seat. 
 20










