Troubleshooting guide
UNPACKING INSTRUCTIONS 
Carefully unpack the GB Machine and inspect immediately for shipping damage. Your GB Machine was shipped in a carton 
designed to give it maximum protection in normal handling. It was thoroughly inspected before leaving the factory. In case of 
damage, contact the shipper, not Cecilware. 
INSTALLATION INSTRUCTIONS 
Water Inlet Connection: 
This equipment is to be installed to comply with the applicable Federal, State, or local plumbing codes having jurisdiction. In 
addition: 
1.   A quick disconnect water connection or enough extra coiled tubing (at least 2x the depth of the unit) so that the machine 
can be moved for cleaning underneath. 
2.  An approved back flow prevention device, such as a double check valve to be installed between the machine and the 
water supply. 
The GB beverage dispenser is equipped with a 3/4" Garden Hose Connector which is located on the back of the unit. 
HIGHLY RECOMMENDED:  
A WATER SHUT-OFF VALVE and A WATER FILTER, preferably a combination Charcoal/ Phosphate Filter, to remove odors 
and inhibit lime and scale build up in the machine. 
Note: In areas with extremely hard water, a water softener must be installed in order to prevent a malfunctioning of the 
equipment and in order not to void the warranty. 
After the machine has been unpacked and placed on a counter, pull out the drip tray. It should contain the following: 
A Set of 4 Adjustable Leveling Legs and a ¼” Flare Water Inlet Fitting. 
START-UP PROCEDURE 
1. Connect the ¼" dia. copper waterline to the ¼" flare water inlet fitting of the valve. 
2.  Plug the power cord into a proper receptacle. 
3. Activate the Power Switch (Toggle Up) located on the right side of the splash panel behind the door. 
 The power switch controls all power to the machine including the heater elements. 
 The door display panel will light up and the tank will start filling. 
 The LCD window will display this message briefly “CECILWARE, DISPENSER V#.## “. 
4. The LCD window will display this message “Low Water Level”. Allow approximately 3 to 5 minutes for the tank to fill. 
 If  the  tank  does  not  fill  up  within  the  first  5  minutes an error message will appear in the LCD window [SYSTEM ERROR, FILL
RESPONSE]. 
 See Definition of Screen and Troubleshooting Guide. 
5. The LCD window will display this message “Low Water Temp.” Allow up to 30 minutes for the water to reach a temperature o
f
190°F. 
 The heat up time will depend on the water inlet temperature, the input voltage and the wattage of the elements in the machine.  
        While the tank is heating up, remove the hoppers, load them with products and reposition them back in the machine. Be sure to
reposition the hoppers so that the 1/4” pin slides into the hole of the compartment base. 
 When the  machine  has  reached  the  proper  dispensing  temperature, the LCD window will display, “Press & Release to Dispense”
and “Please select choice of Drink”.   
 7










