Warranty

LIMITED LIFETIME WARRANTY
Congratulations on choosing Cellwood® products. ey have been manufactured to exacting standards to ensure their
beauty will last for years. at’s why we back them with our exclusive Limited Lifetime Warranty, which states:
 •Iftheproductsaredefective,wewillrepairorprovidereplacementmaterial.
 •eproductsarecoveredforaslongasyouliveandcontinuetoownthehome.
 •Ifyousellyourhouse,thenewowneriscoveredfor50yearsfromthedateoforiginalinstallation.
See Warranty for complete details. If you have additional questions about your warranty, just give us a call. And once
again, thank you for choosing Cellwood®. Mastic Home Exteriors, Inc. manufactures Louvered/Raised Panel Shutters,
Vents, Mounts, Mantels and Door Surrounds (the “Products”) in accordance with high standards and tight quality
controls. e Products will not rust or corrode because they are made of special resins. e Products will be free from
manufacturing defects which result in cracking or splitting.
What Does This Warranty Cover?
Mastic Home Exteriors, Inc. warrants to you, the owner of the property at the time the Products were installed, that
the Products are free from defects in material and workmanship in the course of manufacture if installed according to
our specications.
Limited Fade Warranty. Mastic Home Exteriors, Inc. also warrants to you that for a limited period as specied, the
Products will not excessively fade. “Excessive fading” is more than ‘normal fading’ (see next page) which is in excess of a
Delta E of seven Hunter Units for a period of seven years following the installation date, as determined by Mastic Home
Exteriors, Inc.
is Warranty is limited to the terms and conditions, exclusions and limitations, requirements and legal rights stated
in this Warranty.
How Long Does The Coverage Last?
If you are an individual, this Limited Lifetime Warranty lasts for the life of the property on which the Products
were originally applied (“Property”) for as long as you own the Property. If you are not an individual (e.g., you are a
corporation, condominium, cooperative housing arrangement, unincorporated association, school, church, government
or public entity, etc.), the Warranty period will be 50 years from the date of original installation of the Products on the
Property, prorated as outlined in the Warranty Coverage Schedule on the next page. is Limited Lifetime Warranty may
be transferred with the Property. However, upon the transfer, the warranty period will be no more than 50 years from
the date of original installation of the Products on the Property, prorated in accordance with the Warranty Coverage
Schedule on the next page.
What Will We Do?
You must notify us in accordance with the notice requirements outlined below and we must validate the complaint.
Upon the notication and validation, we will undertake the following: At our sole option, we will either repair, replace,
renish or refund to you the value of the Products found to be defective (or prorated if this Warranty is transferred).
Our obligations under this Warranty will in no event exceed the purchase price of the Products found to be defective.
Any additional costs and expenses beyond these amounts are your responsibility, including labor. In the event of repair,
replacement or renishing under this Warranty, the Warranty applicable to the replacement material or to the repaired or
renished Products will extend only for the time remaining under the original Warranty.
What Doesn’t This Warranty Cover?
is Warranty does not cover:
 •laborchargesincurred;
 •damageofanykindresultingfromfaultyorimproperinstallation;
 •changesinsurfacecolorresultingfromchalking,fading,soilingorstaining.Exposuretotheelementsmay
 causethesechangesovertime;thedegreetowhichweatheringoccurswillvarydependingonairquality,the 
 building’slocationandotherlocalconditionsoverwhichwehavenocontrol;
 •accidentaldamage;
 •settlement;
 •structuralshrinkageordistortionofthepropertystructure;
 •re;
 •lightning,hurricane,tornado,windstorm,earthquakeorotheractsofGod;
 •harmfulchemicals(includingharmfulcleaningcompoundsandpesticides);
 •fumesorvapors;
 •surfacedeteriorationduetoairpollutionorseacoastenvironment;
 •misuseorabuse;
 •vandalism;
 •airbornestains,moldandmildewaccumulation;
 •yourfailure(orthefailureofsubsequentPropertyowners)toprovidereasonableandnecessarymaintenanceof
the Products (see “Care and Maintenance” instructions);
 •impactofforeignobjects;
 •warpingordistortionduetoexposuretoexcessiveheatsources(e.g.,barbecuegrills)orexposuretounusualor
 excessivereectiveheatsources(e.g.,windowreection);
 •Productsthathavebeenpaintedorwhosesurfacehasbeenalteredinanywaywithoutwrittenauthorization 
 fromMasticHomeExteriors,Inc.;
 •unevenfading,colorchangeor"striping"ofproductsduetoinstallationoverdissimilar,inconsistentor 
 inadequatesheathingorbackerboard;or
 •anyothercausesbeyondourreasonablecontrol.
Other Limitations
1. is Warranty covers only genuine Mastic Home Exteriors, Inc. Louvered/Raised Panel Shutters, Vents, Mounts,
Mantels and Door Surrounds. It is your responsibility to verify that the installed are our Products.
2. Due to normal weathering, replacement Products may dier in gloss and color from Products originally installed
on the Property.
3. We reserve the right to discontinue or change any design or color of any of our products at any time and without
notice or liability. If, for any reason, Products of the type originally installed are no longer available from us at the time
you make a warranty claim, we may substitute another product determined by us to be of comparable quality
and price.
Warranty Coverage Schedule
Total claim of cost of refund not to exceed original installed purchase price.
Number of Years from Date of
Original Installation to Date of Claim
Percent of Purchase Price of Originally Installed Products Found to be
Defective for which Mastic Home Exteriors, Inc. will be Responsible
During the original purchaser’s Ownership of the Property 100%
0–5 100%
more than 5 but less than 7 90%
more than 7 but less than 8 80%
more than 8 but less than 9 70%
more than 9 but less than 10 60%
more than 10 but less than 11 50%
more than 11 but less than 12 40%
more than 12 but less than 13 30%
more than 13 but less than 14 20%
more than 14 but less than 50 10%
Subsequent owners and others covered by a 50-year prorated warranty:
CELLWOOD SHUTTERS, DESIGNER ACCENTS
MOUNTING BLOCKS & VENTS WARRANTY
CELLWOOD SHUTTERS, DESIGNER ACCENTS
MOUNTING BLOCKS & VENTS WARRANTY