Warranty

CELLWOOD CEDAR DIMENSIONS WARRANTY CELLWOOD CEDAR DIMENSIONS WARRANTY
What Doesn’t This Warranty Cover?
is Warranty does not cover:
•damageofanykindresultingfromfaultyorimproperinstallation;
•normalweatheringisthedamagingeectsofsunlightandextremesofweatherandatmospherethatmaycauseany
colored surface to fade, chalk or become soiled or stained. Exposure to the elements will cause gradual, uniform
change over time. e degree to which normal weather occurs will vary depending on air quality, the building’s
locationandotherlocalconditionsoverwhichwehavenocontrol;
•accidentaldamage;
•settlement;
•structuralshrinkageordistortionofthepropertystructure;
•re;
•lightning,hurricane,tornado,windstorm,earthquakeorotheractsofGod;
•harmfulchemicals(includingharmfulcleaningcompoundsandpesticides);
•fumesorvapors;
•surfacedeteriorationduetoairpollution;
•misuseorabuse;
•vandalism;
•airbornestains,moldandmildewaccumulation;
•yourfailure(orthefailureofsubsequentPropertyowners)toprovidereasonableandnecessarymaintenanceofthe 
Products(see“CareandMaintenance”instructions);
•impactofforeignobjects;
•warpingordistortionduetoexposuretoexcessiveheatsources(e.g.,barbecuegrills)orexposuretounusualorexcessive 
reectiveheatsources(e.g.,skylightorwindowreection,roongmaterials,pools,decks,blacktoporconcretematerials);
•productsthathavebeenpaintedorwhosesurfacehasbeenalteredinanywaywithoutwrittenauthorizationfrom
MasticHomeExteriors,Inc.;
•unevenfading,colorchangeor"striping"ofsidingduetoinstallationoverdissimilar,inconsistentor  
inadequatesheathingorbackerboard;or
•anyothercausesbeyondourreasonablecontrol.
Other Limitations
1. is Warranty covers only genuine Cedar Dimensions Siding and Accessories. It is your responsibility to verify that
the siding, sot and accessories installed are our Products.
2. Due to normal weathering, replacement Products may dier in gloss and color from Products original installed
on the Property.
3. We reserve the right to discontinue or change any design or color of any of our products at any time and without notice
or liability. If, for any reason, Products of the type originally installed are no longer available from use at the time you
make a Warranty claim, we may substitute another product determined by us to be of comparable quality and price.
4. ere are no warranties on these Products other than as set forth in this Warranty. We are not liable to you for a breach
of any other written or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators
or distributors of the Products.
5. WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING OUT OF ANY BREACH OF THIS EXPRESSED WARRANTY, OR ANY OTHER
ORAL, WRITTEN OR IMPLIED WARRANTY THAT MAY APPLY TO YOUR PURCHASE, AS IT RELATES
TO OUR PRODUCTS. THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
6. is Warranty gives you specic legal rights. You may also have other rights which vary from state to state.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU.
ese Denitions Apply to the Terms Used:
COVERAGE means the extent of our commitment to respond to any claim relating to the siding.
EXCESSIVE COLOR FADE means a change in the color of any siding in excess of a Delta E, as determined by us, and specied
below by color, following the initial installation of the Product, provided that any uneven or abnormal fade distribution is not due to
a buildup or accumulation of stains, dirt, mold, mildew or any other deciency caused by the lack of at least an annual preventative
maintenance by the homeowner as such annual preventative maintenance is described in the Cellwood Siding and Accessories
Installation Manual. In addition, the excessive color fade warranty does not apply to custom colors of siding and accessories.
FIRST-TIME TRANSFEREE means the rst individual, person or entity to which any interest of the initial purchaser in the building
on which the siding is initially installed or in the siding itself is voluntarily or involuntarily conveyed, transferred or assigned, whether
by gift, sale or operation of law, after the initial installation of the siding.
PURCHASE AND INSTALLATION PRICE means the sum of (a) the total original cost of the siding that is defective or otherwise
being replaced, plus (b) the total original cost of labor for the installation of siding that is defective or otherwise being replaced. If we
cannot determine these amounts from original documents, we will compute the purchase and installation price using (i) our suggested
retail price in eect at the time of the installation for the cost of material, (ii) labor rates prevailing in the area where the building is
located at the time of installation and (iii) an estimated installation time for the cost of labor.
RESIDENCE means regular or full-time permanent lodging by a single family.
WEATHERING means changes caused by exposure to sunlight, rain, air pollution, variations in temperature and other
atmospheric conditions.
WEATHERS UNEVENLY OR UNEVEN WEATHERING, such as checker boarding, means uneven or non-uniform change in
color of contiguous elements of siding under uniform, even and equal exposure to sunlight, natural radiation, rain, natural variations
in temperature or other atmospheric conditions. Warranty coverage upon transfer is as described in detail above. Upon any transfer of
the property, your obligations become the obligations of the new property owners
.
How do you Submit a Warranty Claim?
You must submit your claim in writing to us within the warranty period and within a reasonable period of time after the defect is
discovered. To initiate a claim, you should contact our warranty services number at [phone] to receive a warranty claims packet.
If you would like to submit a claim request in writing, please provide the following information: a description of the claimed defect and
thedatethedefectwasdiscovered;thewarrantyregistrationnumber(ifavailable);thedateoftheoriginalinstallation;andyourname,
address and phone number. Written claims should be sent to Mastic Home Exteriors, Inc. Warranty Claims Department, 2600 Grand
Blvd., Ste. 900, Kansas City, MO 64108. Mastic Home Exteriors, Inc. will provide notication of any additional information and
physical evidence that may be required to process your claim. When a sample is required, it must be sent at the homeowner’s expense. In
the event the claim is approved and the homeowner wants the sample returned, there will be a $25 handling fee.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION FROM MASTIC
HOME EXTERIORS, INC. WILL VOID THIS WARRANTY.
Fade Coverage Schedule “Excessive Fading” is fading that is in excess of the Delta E Hunter unit measurement indicated below for the
Product you have purchased. Mastic Home Exteriors, Inc. reserves to itself the sole right to determine whether a Product has suered
from excessive fading. Solid Colors: Delta E of four Hunter Units for 10 Years from the date of original installation. Variegated Colors:
(Shaded Cedar and Shaded Gray) Delta E of seven Hunter units for seven years from the date of original installation.
Total claim of cost of refund not to exceed original installed purchase price.
Number of Years from Date of
Original Installation to Date of Claim
Percent of Purchase Price of Originally Installed Products Found to be
Defective for which Mastic Home Exteriors, Inc. will be Responsible
During the original purchaser’s Ownership of the Property 100%
0–5 100%
more than 5 but less than 7 90%
more than 7 but less than 8 80%
more than 8 but less than 9 70%
more than 9 but less than 10 60%
more than 10 but less than 11 50%
more than 11 but less than 12 40%
more than 12 but less than 13 30%
more than 13 but less than 14 20%
more than 14 but less than 50 10%
Subsequent owners and others covered by a 50-year prorated warranty:
Warranty Coverage Schedule