Warranty

IMPORTANT: Fire Safety Information
Exterior vinyl building materials require little maintenance for many years. Nevertheless, common sense dictates
that builders and suppliers of vinyl products store, handle and install vinyl materials in a manner that avoids
damage to the product and/or structure. Owners and installers should take a few simple steps to protect vinyl
building materials from re.
To the Home and Building Owner
Rigid vinyl siding is made from organic material and will melt or burn when exposed to a signicant source
of ame or heat. Building owners, occupants and outside maintenance personnel should always take normal
precautions to keep sources of re, such as barbecues, and combustible materials, such as dry leaves, mulch
and trash, away from vinyl siding.
To the Building Trades, Specifiers, Professionals and Do-It-Yourself Installers
When rigid vinyl siding is exposed to signicant heat or ame, the vinyl will soften, sag, melt or burn, and may
thereby expose material underneath. Care must be exercised when selecting underlayment materials because
many underlayment materials are made from organic materials that are combustible. You should ascertain the
re properties of underlayment materials prior to installation. All building materials should be installed in
accordance with local, state, and federal building codes and re regulations. For more information about vinyl
siding products, contact the Vinyl Siding Institute, 1275 K St. NW, Washington, D.C. 20005-4006 and request
brochures titled, “Fire Properties” or “What Homeowners Want to Know” or contact Mastic Home Exteriors, Inc.
and request brochure titled “Fire Safety, What You Need to Know”.
Facts About e Installation Of Cellwood Vinyl Siding
We designed and manufactured Cellwood Vinyl Siding to perform best when installed by qualied applicators.
While Mastic Home Exteriors, Inc. does not assume responsibility for installation of its products, it does keep
installers informed of new techniques and provides detailed installation instructions on all of its products. We
frequently update our instruction manual with new and improved methods of applications.
WEATHERS UNEVENLY or UNEVEN WEATHERING, such as checkerboarding, means uneven or
non-uniform change in color of contiguous elements of siding under uniform, even and equal exposure to
sunlight, natural radiation, rain, natural variations in temperature or other atmospheric conditions.
How Do You Register Your Warranty?
For all Cellwood materials used on this installation project, both you and the Cellwood dealer must complete
and sign one Application for Warranty Registration within 30 days after original installation has been completed.
Please mail it to Mastic Home Exteriors, Inc., Cellwood Warranty Registration Department, P.O. Box 337,
Ingomar, PA 15127-9907. Failure to register the Warranty will not void the Warranty, but registration of this
Warranty conrms the date of purchase of our Products and assists Mastic Home Exteriors, Inc. in processing
any Warranty claim you might have. is conrmation is of benet to you, especially if your original proof of
purchase is lost.
How Do You Transfer Your Warranty?
You and subsequent Property owners may transfer this Warranty by providing written notice to us within 30 days
after the date of transfer of ownership. e notice should include the Warranty registration number (if available),
the address of the Property, the name and mailing address (if dierent).
How Do You Submit A Warranty Claim?
You must submit your claim in writing to us within the Warranty period and within a reasonable period
of time after the defect is discovered. To initiate a claim, you should contact our Warranty Services number at
[phone] to receive a Warranty claims packet. If you would like to submit a claim request in writing, please
providethefollowinginformation:adescriptionoftheclaimeddefectandthedatethedefectwasdiscovered;the
Warrantyregistrationnumber(ifavailable);thedateoforiginalinstallation;andyourname,addressandphone
number. Written claims should be sent to Mastic Home Exteriors, Inc., Cellwood Warranty Claims Department,
2600 Grand Blvd., Suite 900, Kansas City, MO 64108. Mastic Home Exteriors, Inc. will provide notication of any
additional information and physical evidence that may be required to process your claim.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION
FROM MASTIC HOME EXTERIORS, INC. WILL VOID THIS WARRANTY.
Limited Fade Warranty. We will repair, replace or refund the purchase and installation price of the defective
portion of our Product that blisters, checks, crazes, akes, peels or weathers unevenly due to a defect in our
manufacturing process. Our obligations under this Warranty will in no event exceed the purchase price of the
originally installed Products found to be defective and the cost of the labor involved in the original installation of
such defective Products. Any additional costs and expenses beyond these amounts are your responsibility.
Limited Hail Damage Warranty. It is your responsibility to pursue the cost of repair or replacement of damaged
material through your homeowner’s insurance or all other applicable insurance coverage. After you exhaust such
coverage, if you have any Product cost that you have incurred in the purchase of the Product that is necessary
to replace the Product on your Property that was damaged by hail, and these costs are in excess of your total
insurance coverage (excluding your insurance deductible), we will reimburse you for that dierence, up to the
cost of replacement Product for the damaged Product. Any additional costs and expense beyond these amounts
are your responsibility. We will have no responsibility for any costs associated with the labor required to remove,
replace or install any Product. In the event of repair, replacement or renishing under this Warranty, the Warranty
applicable to the replacement, material or to the repaired or renished Products will extend only for the time
remaining under the original Warranty.
CELLWOOD VINYL SIDING WARRANTY CELLWOOD VINYL SIDING WARRANTY