Warranty

CELLWOOD SHUTTERS, DESIGNER ACCENTS
MOUNTING BLOCKS & VENTS WARRANTY
4. ere are no warranties on these Products other than as set forth in this Warranty. We are not liable to you for a breach
of any other written or oral express warranties, such as those, if any, given to you by dealers, contractors, applicators
or distributors of the Products
5. WE EXCLUDE AND ARE NOT RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES ARISING OUT OF ANY BREACH OF THIS EXPRESSED WARRANTY, OR ANY OTHER ORAL,
WRITTEN OR IMPLIED WARRANTY THAT MAY APPLY TO YOUR PURCHASE, AS IT RELATES TO OUR
PRODUCTS. THIS IS YOUR EXCLUSIVE WARRANTY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
6. is Warranty gives you specic legal rights. You may also have other rights which vary from state to state. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
How Do You Register Your Warranty?
For all Mastic Home Exteriors, Inc. materials used on this installation project, one Application for Warranty Registration
must be completed and mailed within 30 days after original installation has been completed. Please mail it to Mastic
Home Exteriors, Inc., Cellwood Warranty Registration Department, P.O. Box 337, Ingomar, PA 15127-9907.
Failure to register the Warranty will not void the Warranty, but registration of this Warranty conrms the date of
purchase of our Products and assists Mastic Home Exteriors, Inc. in processing any Warranty claim you might have. is
conrmation is of benet to you, especially if your original proof of purchase is lost.
How Do You Transfer Your Warranty?
You and subsequent Property owners may transfer this Warranty by providing written notice to us within 30 days after
the date of transfer of ownership. e notice should include the Warranty registration number (if available), the address
of the Property, the name and mailing address (if dierent) of the new owners and the date of transfer. e notice should
be sent to Mastic Home Exteriors, Inc., Cellwood Warranty Transfer Department, 2600 Grand Boulevard, Suite 900,
Kansas City, MO 64108. Failure to notify Mastic Home Exteriors, Inc. will not void the Warranty, but the notice will
assist Mastic Home Exteriors, Inc. in processing any warranty claim. Warranty coverage upon transfer is as described in
detail above. Upon any transfer of the property, your obligations become the obligations of the new Property owners.
How Do You Submit A Warranty Claim?
You must submit your claim in writing to us within the warranty period and within a reasonable period of time after the
defect is discovered. To initiate a claim, you should contact our warranty services number at (800) 335-6701 to receive a
Warranty claims packet. If you would like to submit a claim request in writing, please provide the following information:
adescriptionoftheclaimeddefectandthedatethedefectwasdiscovered;theWarrantyregistrationnumber(if
available);thedateoforiginalinstallation;andyourname,addressandphonenumber.Writtenclaimsshouldbesentto
Mastic Home Exteriors, Inc., Cellwood Warranty Claims Department, 2600 Grand Boulevard, Suite 900, Kansas City,
MO 64108 or fax your information to (800) 862-4308. Mastic Home Exteriors, Inc. will provide notication of any
additional information and physical evidence that may be required to process your claim.
ANY REPAIR OF THE PRODUCTS UNDERTAKEN WITHOUT PRIOR WRITTEN AUTHORIZATION
FROM MASTIC HOME EXTERIORS, INC. WILL VOID THIS WARRANTY.
Facts about the installation of Cellwood Louvered/Raised Panel Shutters, Mounting Blocks and Vents, Designer
Accents. We designed and manufactured Cellwood Louvered/ Raised Panel Shutters, Vents, Mounts, Mantels and Door
Surrounds to perform best when installed by qualied applicators. While Mastic Home Exteriors, Inc. does not assume
responsibility for installation of its products, it does keep installers informed on new techniques and provides detailed
installation instructions on all of its products. We frequently update our installation manuals with new and improved
methods of application. You should discuss any product adjustments with the dealer or applicator who did the work.
ese adjustments can best be made by the original dealer or applicator, since he or she is most familiar with your
particular installation.
Cedar Dimensions Shingle and Round Cut Siding and Accessories (the “Products”) are manufactured by Mastic Home
Exteriors, Inc. in accordance with high standards and tight quality controls. e Products will not rust or corrode because
they are made of rigid polypropylene.
What Does This Warranty Cover?
Limited Lifetime Warranty. Mastic Home Exteriors, Inc. warrants to you, the owner of the property at the time the
Products were installed, that the Products are free from defects in material and workmanship in the course of manufacture
if installed according to our specications.
Limited Fade Warranty. Mastic Home Exteriors, Inc. also warrants to you that for a limited period specied below, the
Products will not excessively fade. “Excessive Fading” is more fully set forth in the Fade Coverage Schedule.
Limited Hail Damage Warranty. Mastic Home Exteriors, Inc. also provides you with a limited hail damage warranty,
more fully outlined below. is Warranty is limited to the terms and conditions, exclusions and limitations, requirements
and legal rights stated in this Warranty.
How Long Does The Coverage Last?
Limited Lifetime Warranty. If you are an individual, the Limited Lifetime Warranty lasts for the life of the property on
which the Products were originally applied (“Property”) for as long as you own the Property. If you are not an individual
(e.g., you are a corporation, condominium, cooperative housing arrangement, unincorporated association, school,
church, government or public entity, etc.), the Warranty period will be 50 years from the date of original installation of
the Products on the Property, prorated as outlined in the Warranty Coverage Schedule following. is Limited Lifetime
Warranty may be transferred with the Property. However, upon the transfer, the Warranty period will be no more than
50 years from the date of original installation of the Products on the Property, prorated in accordance with the Warranty
Coverage Schedule following.
Limited Fade Warranty. Mastic Home Exteriors, Inc. excessive fade Warranty is from the date of the original installation
of the Products on the Property, even if the warranty is transferred with the Property. See the Fade Coverage Schedule for
further details.
Limited Hail Damage Warranty. Mastic Home Exteriors, Inc. hail damage warranty will last as long as the Mastic
Home Exteriors, Inc. Limited Lifetime Warranty lasts, and upon transfer with the Property, shall continue based upon the
coverage terms for the Mastic Home Exteriors, Inc. Limited Lifetime Warranty.
What Will We Do?
You must notify us in accordance with the notice requirements outlined below, and we must validate the complaint.
Upon the notication and validation, we will undertake the following:
Limited Lifetime Warranty. At our sole option, we will either repair, replace, renish or refund to you the value of the
Products found to be defective (or prorated if this warranty is transferred). Our obligations under this Warranty will in no
event exceed the purchase price of the originally installed Products found to be defective and the cost of labor involved in
the original installation of such defective and the cost of the labor involved in the original installation of such defective
Products. Any additional costs and expenses beyond these amounts are your sole responsibility.
Limited Fade Warranty. At our sole option, we will either repair, replace, renish or refund to you the value of the
Products found to be defective (or prorated if this warranty is transferred). Our obligations under this Warranty will in no
event exceed the purchase price of the originally installed Products found to be defective and the cost of the labor involved
in the original installation of such defective Products. Any additional costs and expense beyond these amounts are your
sole responsibility.
Limited Hail Damage Warranty. It is your responsibility to pursue the cost of repair or replacement of damaged material
through your homeowners insurance or all other applicable insurance coverage. After you exhaust such coverage, if you
have any Product cost that you have incurred in the purchase of the Product that is necessary to replace the Product on
your Property which was damaged by hail, and these costs are in excess of your total insurance coverage (excluding your
insurance deductible), we will reimburse you for that dierence, up to the cost of replacement Product for the damaged
Product. Any additional costs and expense beyond these amounts are your responsibility. We will have no responsibility for
any costs associated with the labor required to remove, replace or install any Product. In the event of repair, replacement
or renishing under this Warranty, the Warranty applicable to the replacement material or to the repaired or renished
Products will extend only for the time remaining under the original Warranty. If we elect to replace Product under this
warranty, we will also cover reasonable labor costs for the area, as determined in our sole discretion, for replacement.
LIMITED LIFETIME WARRANTY
CELLWOOD CEDAR DIMENSIONS WARRANTY