User's Guide

My In Home Thermostat is not changing
temperature when I adjust temperature
on my Online Thermostat. Why?
Please wait for up to 2 minutes after making
changes on your Online Thermostat for
changes to take aect in your home.
My In Home Thermostat doesn’t turn my
Climate system o as soon as I leave my
house. Why?
AlertMe waits until a Keyfob has been out of
the house for approximately 10 minutes
before takin
g any action. This is so your
system does not turn on or o unnecessarily,
for example when you briefly leave the
house to collect the mail or dump the trash.
However, when you return home the Keyfob
is detected immediately and adjusts you
Thermostat to your ‘at home’ temperature.
Do the Keyfobs do anything if I am not
using Auto mode?
No. Keyfobs are used solely to determine
when you are in and out of the
house to
enable Auto mode.
What happens in Auto mode when I take
a Keyfob out of the house?
The temperature changes to the away
temperature whe all the Keyfobs enabled on
your system are out of the house.
What are the buttons on the Keyfobs for?
When operating the system in Auto mode
they allow you to switch between ‘home’
and ‘away’ temperature whilst the keyfob is
still in the house. You could, for exampl
e,
press the away button as you leave the
house rather than waiting for the keyfob to
be detected as away.
What happens if I change temperature
using the AlertMe website or iPhone app
when I am out of the house?
The temperature you set will be sent to
your Thermostat and it adjusts your system
accordingly. When you, or someone else,
with a Keyfob, returns home the system
will return to the temperature set in
your
Auto program.
I do not want to come home to an
uncomfortably hot or cold house but still
want to save energy. How can I ensure this?
You can use the iPhone app or AlertMe
website to change the temperature when
you are on your way home to ensure you
only heat or cool your house when needed,
saving energy. For example, if you are in
cooling mode and your home has an ‘away’
temperature of 85F and a ‘home
’
temperature of 78F, in order to start cooling
your home so that it is comfortable on your
return you can use your iPhone to set the
temperature to 80F on your way home. By
setting it 5F higher than your ‘home’
temperature your home will start to cool
without using as much energy as setting it to
78F. On your return your system will further
cool to 78F when your Keyfob is detected.
Can I adjust my system w
ithout going
online?
Yes. You can use your In Home Thermostat to
change temperature and switch between
modes (heat/ cool/ o).
What is the Battery life of the Keyfobs
and In Home Thermostat?
Approximately 18 months.
Frequently Asked Questions: