Installation manual

Page 36
Set-up Troubleshooting Guide Continued...
17
(continued)
Motor briefly starts and
then stops, and STATUS
flashes 5 times.
Motor starts then stops
after 1 second (STATUS
flashes 5 times)
18
Light L1 is on when
setting the Master, or L2
is on when setting the
Slave motor:
19
The gate does not open,
STATUS light flashes 5
times and L2 turns on.
20
Light L1 is off when
setting the Master, or L2
is off when setting the
Slave motor:
24
The gate stopped short
of either the open or
closed position:
The gate does not close
when pressing TEST:
The gates do not close
simultaneously:
23
L2 and SET did not go off
The battery is not connected. Correct the problem, remove and
refit the SET link and start from step 17.
!
Faulty DOSS sensor or cable.
The DOSS sensor system is faulty. Is the DOSS harness
plugged in? If so, there could be a fault on the sensor, cable or
controller.
The leaf has not passed through the origin yet. In which case:
!
Either keep on pressing and holding the test button until the
required gate closed position is reached with L1 off, or
!
Mechanically reset the gate origin by restarting from step 4.
The battery is discharged. Replace or charge the battery.
The leaf has not passed through the origin yet. In which case:
!
Either keep on pressing and holding the test button until the
required gate closed position is reached with L1 or L2 on, or
!
Mechanically reset the gate origin by restarting from step 4.
!
!
!
!
!
!
!
The gate limits were not set correctly. Restart from step 4.
The gate dynamics could be detected as a collision by the
controller. Set the gate collision sensitivity to be less
sensitive (feature 7 to Status 2 or 3)
The open position of the gate was not confirmed by
pressing the TEST button as in step 21. Restart from step
11.
Mode of operation could be set to condominium, which only
allows the gate to be closed by the auto-close timer.
The safety beams or holiday lockout features could be
activated. Check the IRB and LCK lights, both must be ON
for normal operation.
The link between COMMON and LCK might not be fitted,
when the safety lockout feature id not used.
The link between COMMON and IRB might not be fitted,
when safety beams are not used.
One of the leaf delay modes is selected. The gates can be set to
close simultaneously by setting feature 13 to status 4
Check for, and remove, inputs on the SET terminal.
Set-up Troubleshooting Guide Continued...
Page 37
24
(continued)
Fault Finding GuideFault Finding Guide
PROBLEM POSSIBLE CAUSES & SOLUTIONS TO PROBLEM
1
Gate does not open at all:
Positive close mode has been activated. Deactivate positive
close mode by setting feature 9 to 1.
The slave motor cables are too thin, ensure that the cables are at
least 2.5mm²
The installation geometry does not give the motor enough
mechanical advantage to get the gate started.
• For limited space and wall mounted installations, shorten
the drive arm by 25mm and re-adjust the connecting arm
as in steps 17 to 213 of the mechanical setup.
• Alternatively, set the collision sensitivity, feature 7, to
status 2 (medium) or 3 (low).
The motors keep on
driving past the closed
position:
The slave gate runs
slower than the master
gate:
The gate starts and then
stops moving when gate
is fully OPEN and
triggered to close.
!
Check that you are out of programming mode, SET light
must be OFF.
!
LCK (lockout) input activated. Green LCK light should be
ON.
!
IRB (IR beams) input activated (Gates would not move
once open). Green IRB light should be ON. Check cabling,
alignment and 12V power (3A auxiliary fuse).
!
Latching input on TRG or FRX. (Both TRG and FRX lights
must be off for gate to operate.)
!
Check the battery condition with procedure A: Low battery
voltage condition, later in this section.
!
If STATUS light flashes 4 times then the operator is in
Multiple Collision Mode. Remove & reapply all power, or
wait 60 seconds to reset operation. If required, check with
procedure B: False collision detection, later in this
section.
!
If the problem persists, the CP75 main controller might be
faulty.