Owner's manual
18
Toubleshooting
Item Prompt Tone Failure Cause Solution
7
Abnormal side brush
Check whether the side brush is wound by wire
and clean up the entanglement
Side brush abnormal
6
Robot automatically enters the recharge modeBattery low, start to charge Battery capacity less than 20%
8
Move the Robot to an open area and press the
cleaning button again.
Robot stuck, please restart in new
position
The robot failed to get out of trouble
9
Please replace the dust bagDust bag is full, please change Detect the dust bag is full
10
Please install a dust bag before collecting dust
Dust bag is not installed
When collecting dust, the dust collector
does not install the dust bag
11
Please close the dust cover before collecting dust
The station cover is not well closed
When collecting dust, the dust cover is
not covered properly
12
Too many dust collection times in a short time.
Please try again later
Too Frequent Dust Collection,
please try again later
Too Many dust collection times in a short
time
13
Open the dust channel for cleaning
Please check whether the self
empty station duct is blocked
Dust lanes have been detected to be
blocked
5
Connection failed
Robot failed to connect to server
Check whether the Wi-Fi connected during
networking can connect to the internet
4
Bumper stuckBumper stuck
Check whether the bumper can rebound normally
3
Wheel jammed
Left/Right wheel abnormal
Check whether the wheel is entangled with
foreign objects and clean up the entangled
1
Wheel suspended in air Robot suspended
Put the robot back to the ground and press the
cleaning button again










