User manual

© CES Wireless Technologies Corp – 2010 Page 29 of 29
6.0 Support
If you need help, we are easily accessible ….
Telephone: Call 407-679-9440, and ask for product support.
Fax: 407-679-8110
Email:
support@ceswireless.com
Skype: Please email
support@ceswireless.com to obtain your currently assigned support
engineer’s Skype address.
Product support may ask you to E-MAIL a copy of the programmed parameters to us for analysis. To do
this, go to FILE on the DP-1000S main menu, and click on SAVE AS. Note the path to the saved file in
the save file dialog. Attach this file to an e-mail and send it to you product support representative or to the
e-mail address noted above.
Product support may ask you to PRINT a copy of the programmed parameters, and fax to for analysis. To
do this, go to FILE on the DP-1000S main menu, and click on PRINT.
Support Resources:
www.ceswireless.com
FTP Site: Please go to
www.ceswireless.com and register for an FTP site User Name and Password