Owner`s manual

2014 Glacier Bay 2770 Owners Manual
Chapter 1: CUSTOMER INFORMATION
1.1 OWNER’S PORTFOLIO
To help you enjoy the many features, benefits, and accessories on your new Glacier Bay, we have provided
you with the following materials:
Glacier Bay Owner’s Manual (model specific)
Vendor Supplied Manuals for various accessories
Delivery Checklist
Warranty Information
We refer to this package as the “Owner’s Portfolio”, and will reference it often throughout this text. The
portfolio contains a wealth of information, including advice on safety, operation, performance, maintenance,
and warranty. Reading and maintaining this information is extremely important, and could be the difference
between a positive and negative experience on the water.
For you convenience, Glacier Bay also provides the NMMA text Sportfish, Cruisers, Yachts Owner’s
Manual. It will be referenced occasionally in your owner’s manual, and provides supplemental information
on safety and basic boating practices.
1.2 WARRANTY INFORMATION
Upon purchasing your new Glacier Bay, the dealer is responsible for completing the warranty card provided
by the factory. The Dealer is responsibility for completing the warranty card and returning a copy to the
factory. The Dealer should provide you with a copy to keep in a secure place so it can be referenced quickly
in the event of a warranty issue. The 10 year limited hull warranty is transferable, and a copy is included at
the back of this manual should you decide to sell your boat.
1.3 DEALER RESPONSIBILITIES
Our dealers are an extension of the factory, and we expect them to provide you with great customer service
and help prepare you for a positive ownership experience. Therefore, we set forth a list of responsibilities for
our dealers as follows:
Provide courteous service and explanation of the product prior to the sale.
Provide sea trials, if requested, for potential owners.
Provide a detailed orientation of your boat’s features and general operation upon delivery, including safety
and performance.
Complete and sign delivery checklist.
Explain, complete, and submit all warranty information in a timely manner after the purchase.
Provide the customer with the “Owner’s Portfolio” and explain the information included therein.
Provide service after the sale, or help the customer locate a qualified service at home or away.
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