Replacement Part List
Table Of Contents
- ENGLISH
- Contents
- Safety Symbol and Signal Word Review
- Preparation
- Assembly
- Installation
- STEP 1 Determine the Header Bracket Location
- STEP 2 Install the Header Bracket
- STEP 3 Attach the Rail to the Header Bracket
- STEP 4 Position the Garage Door Opener
- STEP 5 Hang the Garage Door Opener
- STEP 6 Attach the Emergency Release Rope and Handle
- STEP 7 Install the Door Bracket
- STEP 8 Connect the Door Arm to the Trolley
- STEP 9 Install the Door Control
- STEP 10 Wire the Door Control to the Garage Door Opener
- STEP 11 Attach the Warning Labels
- STEP 12 Install the Protector System®
- STEP 13 Wire the Safety Reversing Sensors
- STEP 14 Connect Power
- STEP 15 Align the Safety Reversing Sensors
- Adjustments
- Battery Backup
- myQ® App Control
- Camera
- Operation
- Maintenance
- Troubleshooting
- Warranty
- Automatic Garage Door Opener Safety & Maintenance Guide
- Repair Parts
44
Additional Troubleshooting
Mygaragedooropenerstops,reverses,beepsandashesitslights:
l Garage door opener has been activated through a device or feature such as Timer-to-Close or garage
door monitor.
l Check for binding or obstructions anywhere along the track to garage oor.
My remote control will not activate the garage door:
l Verify the lock feature is not activated on the door control.
l Reprogram the remote control.
l If the remote control will still not activate the door check the diagnostic codes to ensure the garage door
opener is working properly.
My door will not close:
The safety reversing sensor must be connected and aligned correctly before the garage door opener will move
in the down direction.
l Check for binding or obstructions anywhere along the track to garage oor.
l The safety reversing sensor must be connected and aligned correctly before the garage door opener will
move in the down direction.
o Verify the safety reversing sensors are properly installed, aligned and free of any obstructions.
o If the receiving sensor (green LED) faces direct sunlight, switch the receiving sensor with the sending
sensor so the receiving sensor is not in direct sunlight.
Wi-Fi®troubleshooting
The garage door opener will NOT enter Wi-Fi® learn mode:
l After the initial installation of the garage door opener, the garage door opener must complete a full cycle
(open and closed) before the Wi-Fi® learn mode can be activated.
l If there has been a recent power outage, the garage door opener must complete a full cycle before the
Wi-Fi® learn mode can be activated.
See page 36 to activate Wi-Fi LEARN mode.
If your black adjustment button is not solid green go to support.chamberlaingroup.com.
Myvehicle’sHomelink®isnotprogrammingtomygaragedooropener:
Compatibility Bridge (not included) may be necessary for certain vehicles. Visit bridge.chamberlain.com to nd
out if a Bridge is needed.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
Garage door opener LED lights not working:
Unplug the garage door opener. Remove the cover and make sure the LED wiring is connected.
Safety sensor LED lights are not lit:
If the sensor LEDs do not glow steadily, see SAFETY SENSOR TROUBLESHOOTING page 29.
Green battery status LED: All systems are normal.
l A solid green LED light indicates the battery is fully charged.
l A ashing green LED indicates the battery is being charged.
Orange battery status LED: The garage door opener has lost power and is in battery backup mode.
l Solid orange LED while the motor is on, indicates the garage door opener is operating on battery power.
l A ashing orange LED while the motor is on, indicates the battery is low.
Red battery status LED: The garage door opener's 12V battery needs to be replaced.
l A solid red LED indicates the 12V battery will no longer hold a charge. Go to chamberlain.com to
purchase a replacement battery to allow your system to operate during a power outage.
Troubleshooting
Battery
Status LED