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www.chamberlain.com Installation Manual Chain Drive Garage Door Opener Models C2212T • C2405 • C2102 • C2202 • D2101 FOR RESIDENTIAL USE ONLY PRE PROGRAMMED REMOTE CONTROL INCLUDED To register your garage door opener to receive updates and offers from Chamberlain, visit chamberlain.registria.com or use the icon below: 1. Take a photo of the camera icon including the points ( ). 2. Send it in by texting the photo to 71403 (US).
Safety Symbol and Signal Word Review Contents This garage door opener has been designed and tested tooffer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual.
Preparation Check the Door Before You Connect with Your Smartphone Monitor and control your garage door from anywhere using the myQ® App. You will need a router with Wi-Fi® and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi® network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi® signal strength.
Preparation Tools Needed Additional Items You May Need: Survey your garage are a to see if you will need any of the following items: l (2)2X4 Pieces of wood : May beused to fasten the header bracket to the structural supports. Also used to position the garage door opener during installation and for testing the safety reversing sensors. l Support bracket and fastening hardware: Must beused if you have a finished ceiling in your garage.
Preparation Carton Inventory 2 Save the carton and packing material until the installation and adjustment is complete. Instructions for the accessories will be attached to the accessory and are not included in this manual. The images throughout this manual arefor reference only and your product may look different. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21.
Preparation Hardware ASSEMBLY DOOR CONTROL INSTALLATION Bolt 1/4”-20x1-3/4” Bolt Self-Threading Screw 1/4”-14x5/8” (2) Lag Screw 5/16”-9x1-5/8” (4) MODELS C2405 Drywall Anchors (2) Screw 6-32x1” (2) Threaded Shaft Clevis Pin 5/16”x1-1/2” Clevis Pin 5/16”x1” Screw 6ABx1” (2) Hex Bolt 5/16”-18x7/8” (4) Clevis Pin 5/16”x1-1/4” Model C2212T Lock Nut 1/4”-20 Master Link (2) Wing Nut (2) Hex Screw 10-24 (2) Drywall Anchors (2) Nut 3/8” Lock Washer 3/8” Nut 5/16”-18 (6) Lock Washer 5/16”-18 (5)
Assembly STEP1 Assemble the Rail and Install the Trolley Slide to stops on top and sides of “U” bracket o prevent INJURY from pinching, keep hands and fingers away from the joints while T assembling the rail. To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has acut out “window” at the door end. The rail tab MUST be on top of the rail when assembled. 1.
Assembly STEP 2 Fasten the Rail to the Motor Unit HARDWARE MODEL C2405 Lock Nut 1/4”-20 Bolt 1/4”-20x13/4” To avoid SERIOUS damage to garage door opener, use ONLY those bolts/fasteners mounted in the top of the opener. Hex Screws 8-32x7/16 1. Insert a1/4”-20 x 1-3/4” bolt into the cover protection bolt hole on the backend of the rail as shown. Tighten securely with a1/4”-20 lock nut. DO NOT over tighten. 2. Remove the bolts from the top of the motor unit. 3.
Assembly STEP 3 Install the Idler Pulley 1. 2. 3. 4. 5. 6. HARDWARE Bolt Lay the chain/cable beside the rail, as shown. Grasp the end of the cable and pass approximately 12” (30 cm) of cable through the window. Allow it to hang until Assembly Step 4. Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease to ensure proper operation. Place the idler pulley into the window as shown. Insert the idler bolt from the top through the rail and pulley.
Assembly STEP 4 Install the Chain HARDWARE 1. Pull the cable around the idler pulley and toward the trolley. 2. Connect the cable to theretaining slot on the trolley, as shown. (Figure1) a. Push pins of master linkbar through cablelinkand trolley slot. b. Push master linkcap over pins and past pin notches. c. Slide the closed end of the clip-on spring over one of the pins. Push the open end of the clip-on spring onto the other pin. 3.
Assembly STEP 5 Tighten the Chain STEP 6 Install the Sprocket Cover MODEL C2212T 1. Spin the inner nut and lock washer down the trolley threaded shaft, away from the trolley. 2. To tighten the chain, turn the outer nut in the direction shown. 3. When the chain is approximately 1/4” (6 mm) above the base of the rail at it’s midpoint, retighten the inner nut to secure the adjustment. Sprocket noise can result if the chain is too loose.
Installation IMPORTANT INSTALLATION INSTRUCTIONS WARNING To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener. 4.
Installation STEP 1 Determine theHeader Bracket Location Header Wall WARNING 2x4 To prevent possible SERIOUS INJURY or DEATH: l Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. l Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
Installation STEP 2 Install the Header Bracket WALL INSTALLATION You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided).
Installation STEP 4 Position the Garage Door Opener STEP 3 Attach the Rail to the Header Bracket 1. 2. 3. 4. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. Position the rail bracket against the header bracket. Align the bracket holes and join with a clevis pin as shown.
Installation STEP 5 Hang the Garage Door Opener HARDWARE WARNING Nut 5/16”-18 Lag Screw 5/16”9x1-5/8” To avoid possible SERIOUS INJURY from a falling garage door opener, fasten it SECURELY to structural supports of the garage. Concrete anchors MUST be used if installing ANY brackets into masonry. Lock Washer 5/16”-18 Hex Bolt 5/16”18x7/8” Hanging the garage door opener will vary depending on your garage. Below are three example installations. Your installation may be different.
Installation STEP 6 Install the Light Bulbs STEP 7 Attach the Emergency Release Rope and Handle CAUTION WARNING To prevent possible OVERHEATING of the end panel or light socket: l Use ONLY A19 light bulbs. l DO NOT use incandescent bulbs larger than 100W. l DO NOT use compact fluorescent light bulbs larger than 26W (100W equivalent). l DO NOT use halogen bulbs. l DO NOT use short neck or specialty light bulbs. LED bulbs may cause remote control radio interference.
Installation STEP 8 Install the Door Bracket HARDWARE CAUTION Self-Threading Screw 1/4”-14x5/8” Fiberglass, aluminum or lightweight steel garage doors WILL REQUIRE reinforcement BEFORE installation of door bracket. Contact the garage door manufacturer or installing dealer for opener reinforcement instructions or reinforcement kit. Failure to reinforce the top section as required according to the door manufacturer may void the door warranty.
Installation Header Wall STEP 8 Install the Door Bracket (continued) OPTION B - ONE-PIECE DOORS 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. 2x4 Support (Finished Ceiling) Header Bracket Metal Doors: l Drill 3/16” pilot holes and fasten the bracket with the self-threading screws provided.
Installation HARDWARE STEP 9 Connect the Door Arm to the Trolley Installation will vary according to the garage door type. Follow the instructions which apply to your door. OPTION A - SECTIONAL DOORS Clevis Pin 5/16”x1-1/4” IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Attach the straight door arm to the outer trolley using the clevis pin. Secure with the ring fastener. 3.
Installation STEP 9 Connect the Door Arm to the Trolley (continued) OPTION B - ONE-PIECE DOORS Straight Door Arm (Groove facing out) IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers. 3.
Installation STEP 10 Install the Door Control 1. Strip 1/4” (6 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. 3. Mount the door control with the hardware provided. PUSH BUTTON DOOR CONTROL WARNING 1/4” (6 mm) To prevent possible SERIOUS INJURY or DEATH from electrocution: l Be sure power is NOT connected BEFORE installing door control.
Installation 1. Strip 7/16” (11 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. If your garage is pre-wired for the door control choose any two wires to connect, note which wires are used so the correct wires are connected to the garage door opener in a later step. 3. Mark the location of the bottom mounting hole and drill a 5/32” hole. 4.
Installation STEP 11 Wire the Door Control to the Garage Door Opener STEP 12 Attach the Warning Labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door. 1. Run the white and red/white wire from the door control to the garage door opener.
Installation STEP 13 Install the Protector System® Hex Screw 10-24 (2) HARDWARE WARNING Wing Nut (2) Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: l Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. l Install the safety reversing sensor so beam is NO HIGHER than 6” (15 cm) above garage floor.
Installation STEP 13 Install the Protector System (continued) FLOOR OPTION 1. Measure the position of both sensor brackets so they will be the same distance from the wall and nobstructed. 2. Attach the bracket to the floor with concrete anchors (not provided). 3. Slide the hex screw through the sensor. 4. Attach the sensor to the bracket with the wing nut. Make sure the lens is not obstructed by the bracket. Repeat the steps with the other sensor on the opposite side of the garage door.
Installation STEP 14 Wire the Safety Reversing Sensors HARDWARE Insulated Staple (Not Shown) If your garage has pre-installed wiring for the safety reversing sensors, see OPTION B - PREWIRED INSTALLATION page 29. OPTION A - INSTALLATION WITH NO PRE-WIRING 2. 3. 1 Run the wire from both sensors to the garage door opener. Attach with staples, but DO NOT puncture the wire. Separate the sensor wires and strip insulation from each end. Twist the two white wires together.
Installation STEP 14 Wire the Safety Reversing Sensors (continued) Pre-installed wires OPTION A - PRE-WIRED INSTALLATION 1. Cut the sensor wires, making sure there is enough wire to reach the pre-installed wires from the wall. 2. Separate the sensor wires and strip insulation from each end. Choose two of the pre-installed wires and strip insulation from each end. Choose the same color pre-installed wires for each sensor. 3.
Installation STEP 15 Connect Power THERE ARE TWO OPTIONS FOR CONNECTING POWER: OPTION A- TYPICAL WIRING WARNING 1. 2. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: l Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection. l Garage door installation and wiring MUST be in compliance with ALL local electrical and building codes.
Installation STEP 16 Align the Safety Reversing Sensors SAFETY SENSOR TROUBLESHOOTING If either of the sensor LEDs are off, there is no power to the sensor: IMPORTANT: The safety reversing sensors MUST be connected and aligned correctly before the garage door opener will move in the down direction. When the garage door opener has power, check the safety reversing sensors. If the sensors are aligned and wired correctly, both LEDs will glow steadily. 1. Check that you have power to the garage door opener.
Adjustments Introduction ONE-PIECE DOORS ONLY When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing. WARNING Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
Adjustments 1 Program the Travel 5 Once the door is in the desired DOWN position press and WARNING release the Adjustment Button. The garage door opener lights will flash twice. Program the Travel is now complete. If the Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system.
Adjustments 3 Test the Safety Reversal System 4 Test the Protector System® WARNING WARNING Without a properly installed safety reversing sensor, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Safety reversal system MUST be tested every month.
Battery Backup STEP 1 Install the Battery Test the Battery MODEL C2212T Depending on the power level, the battery may need to charge before performing the test. The garage door opener must be unplugged to test the battery. 1. Open and close the door using the remote control or door control. While the motor is on, the battery status LED will either glow solid orange indicating opener is operating on battery power or will flash indicating low battery power.
myQ® App Control Connect With Your Smartphone YOU WILL NEED: l Wi-Fi® enabled smartphone, tablet or laptop l l l l Learn Button LED Broadband Internet connection Wi-Fi® signal in the garage (2.4 GHz, 802.11b/g/n required), see page 5 Password for your home network (router’s main account, not guest network) myQ® serial number located on the garage door opener DOWNLOAD THE myQ® APP TO SET UP AN ACCOUNT AND CONNECT Open and close your door, get alerts and set schedules from anywhere.
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls. 3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel. 4.
Operation Using your Door Control MULTI-FUNCTION CONTROL PANEL Push Bar Command LED LEARN Button LOCK Button LIGHT Button LOCK: Prevents remote controls from working, while still allowing activation from the door control and keyless entry. (Factory setting is OFF.) Turn ON: Press and hold the LOCK button for 2 seconds. The command LED will flash as long as the lock feature is on. Turn OFF: Press and hold the LOCK button for 2 seconds. The command LED will stop flashing and normal operation will resume.
Operation Remote Control and Keyless Entry PROGRAM USING THE GARAGE DOOR OPENER LEARN BUTTON 1. Locate the LEARN Button. 2. Press and immediately release the LEARN button. The LEARN LED will glow steady for 30 seconds. Within 30 seconds... 3. Remote Control: Press and hold the button on the remote control that you wish to use. Keyless Entry: Enter a 4-digit personal identification number (PIN) of your choice on the keyless entry keypad. Then press and hold the ENTER button.
Operation To Open the Door Manually Erase the Memory ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use. To prevent possible SERIOUS INJURY or DEATH from a falling garage door: l If possible, use emergency release handle to disengage trolley ONLY when garage door is CLOSED.
Maintenance Maintenance Schedule NOTICE: This device complies with part 15 of the FCC rules and Innovation, Science and Economic Development Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTICCODE SYMPTOM Flashes SOLUTION Flashes 1 1 The garage door opener will not close. Safety reversing sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire. 1 2 The garage door opener will not close.
Troubleshooting Additional Troubleshooting Wi-Fi® troubleshooting The garage door opener will NOT enter Wi-Fi® learn mode: My garage door opener beeps and flashes its lights before door closes: l Garage door opener has been activated through a device or feature such as Timer-toClose or garage door monitor. After the initial installation of the garage door opener, the garage door opener must complete a full cycle (open and closed) before the Wi-Fi® learn mode can be activated.
Warranty Contact Information STOP! This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned. Visit us onlineat: support.chamberlaingroup.com CHAMBERLAIN® LIMITED WARRANTY The Chamberlain Group, Inc.
Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death. Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system.
Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit. WARNING – SPRINGS ARE UNDER HIGH TENSION. ONLY QUALIFIED INDIVIDUALS SHOULD ADJUST THEM.
Repair Parts Rail Assembly Parts Installation Parts Description Part Number 1 Chain and cable 2 Pulley 3 Description Part Number 041A5807 1 Curved door arm K144C0056 2 Door bracket with clevis pin and fastener Master link 004A1008 3 Emergency release rope and handle 4 Rail 041A5665 4 Header bracket with clevis pin and fastener 5 Trolley assembly: clevis pin (1) and ring (1) 041C5141-1 5 Remote control visor clip 6 “U” bracket 041D0598-1 6 Safety sensor bracket 041-0155-00
Repair Parts Garage Door Opener Parts - Model C2212T 3 Description 12 1 10 2 4 11 9 6 8 7 5 Part Number 1 Sprocket and sprocket cover 041B5348-2 2 Front end panel 3 Light lens 4 Light socket 5 Cover 6 Motor with travel module 041D8006-1 7 Travel module 041D8071-4 8 End panel for receiver logic board 9 Logic board 10 12V Battery 11 Terminal block 12 Line cord 041A7618 041-0144 041C0279 041-0229-000 041D0233-3 050DCTWFMC G4228 041A3150 041B4245 Not shown 49 Wire harne
Repair Parts Garage Door Opener Parts - C2102 Description 1 5 2 4 3 13 11 10 14 6 7 8 12 Part Number 1 Chain spreader 2 Gear and sprocket 041A5615 3 End panel with light socket 041A7760 4 Light socket 041C0279 5 Light lens 041-0144 6 Capacitor 030B0532-1 7 Capacitor bracket K012A0373 8 Travel module 041D7742-7 9 Cover 10 Receiver logic board 045ACTMC 11 Logicboard end panel 041DB374 12 Motor with travel module 13 Line cord 14 Terminal block 041C4220A 041-02
Repair Parts Garage Door Opener Parts - Model C2405 Description 1 2 13 5 3 4 4 14 6 10 7 11 5 12 8 Part Number 1 Chain spreader 2 Gear and sprocket 041A5615 3 End panel with light socket 041D0207 4 Light socket 041C0279 5 Light lens 041-0144 6 Capacitor 030B0532-1 7 Capacitor bracket K012A0373 8 Travel module 041D7742-7 9 Cover 10 Logic board 11 End panel for receiver logic board with light socket 12 Motor with travel module 13 Line cord 14 Terminal block 041C
Repair Parts Garage Door Opener Parts - Model C2202 Description 1 5 2 4 3 13 10 11 14 6 7 8 12 9 Part Number 1 Chain spreader 2 Gear and sprocket 041A5615 3 End panel with light socket 041D0207 4 Light socket 041C0279 5 Light lens 041-0144 6 Capacitor 030B0532-1 7 Capacitor bracket K012A0373 8 Travel module 041D7742-7 9 Cover 10 Logic Board 045ACTBMC 11 End panel for receiver logic board 041-0025-000 12 Motor with travel module 13 Line cord 14 Terminal block
Repair Parts Garage Door Opener Parts - Model D2101 Description Part Number 1 Chain spreader 041A5615 2 Gear and sprocket 3 End panel with light socket 041A7760 4 Light socket 041C0279 5 Light lens 041-0144 6 Capacitor 030B0532-1 7 Capacitor bracket K012A0373 8 Travel module 041D7742-7 9 Cover 041-0228-000 10 Logic board 050ACTBMC 11 End panel for receiver logic board with light socket 041D8214 12 Motor with travel module 041D7440 13 Line cord 14 Terminal block 041C
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