User's Manual

43
DIAGNOSTIC CODE SYMPTOM SOLUTION
Up Arrow
Flash(es)
Down Arrow
Flash(es)
4 1-4
Door is moving stops or reverses. Manuallyopen and close the door. Checkfor binding or obstructions, such as a broken spring or door lock,
correctasneeded.Ifthe door is binding or sticking contacta trained door systems technician. If door is not
binding or sticking attemptto reprogram travel (refer to page 29).
4 5
Opener runs approximately 6-8",stops and reverses. Communication error to travel module. Checktravel module connections, replace travel module if
necessary.
4 6
The garage door opener will not close and the light bulbs
flash.
Safety sensorsare misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs
are steady and notflickering.Make sure nothing is hanging or mounted on the door that would interrupt the
sensor’s path while closing.
The garage door opener can beep for several reasons:
l
Operating on batterypower or the 12 Vdcbattery needs to be replaced,see page 32.
l
Garage door opener has been activated through a device or feature such asTimer-to- Close or
garage door monitor, see page 35.
My remote control will not activate the garage door:
l
Verify the lock feature is not activated on the door control.
l
Reprogram the remote control.
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If the remote control will still notactivate the door checkthe diagnosticcodesto ensure the garage
door opener is working properly.
My door will not close and the light bulbs blink on my motor unit:
The safetyreversing sensor must be connected and aligned correctly before the garage door opener
will move in the down direction.
l
Verify the safetysensors are properlyinstalled, aligned and free of any obstructions.
My garage door opener light(s) will not turn off when the door is open:
The garage door opener is equipped with a feature that turns the light on when the safetyreversing
sensors have been obstructed or when the motion sensor on the door control detects movementin the
garage. These features can be disabled using the door control, see page 35.
My neighbor’s remote control opens my garage door:
Erase the memory from your garage door opener and reprogram the remote control(s).
The LEDs on the door controlblink:
If you have a Smart Control Panel installed and the TTC is setto a custom time,pressthe ON button on
the Premium Motion-Detecting Control Panel to setthe time properly.
My vehicle's Homelink
®
is not programming to my garage door opener:
Depending on the make, model, and year of your vehicle an external adapter maybe required.Visit
www.homelink.com for additional information.
Troubleshooting