CONTENTS * 1-1/4 hps Belt Drive Garage Door Opener with MyQ® Smartphone Control and Battery Backup Preparation . . . . . . . . . . . . . . . .1-4 Assembly . . . . . . . . . . . . . . . . .5-8 Installation . . . . . . . . . . . . . . . 9-26 Adjustments . . . . . . . . . . . . . 27-29 Battery Backup. . . . . . . . . . . . . . 30 MyQ® Smartphone Control Get Connected . . . . . . . . . . . . . . 31 Model HD950WF Operation . . . . . . . . . . . . . . .
Preparation Safety Symbol and Signal Word Review Check the Door This garage door opener has been designed and tested to offer safe service provided it is installed, operated, maintained and tested in strict accordance with the instructions and warnings contained in this manual. When you see these Safety Symbols and Signal Words on the following pages, they will alert you to the possibility of serious injury or death if you do not comply with the warnings that accompany them.
Preparation Test the Wi-Fi® Signal Strength in your garage Tools Needed You will need a router with Wi-Fi and a smartphone or other mobile device. Make sure your mobile device is connected to your Wi-Fi network. Hold your mobile device in the place where your garage door opener will be installed and check the Wi-Fi signal strength. Check Signal Strength. If you see: Wi-Fi signal is strong. You’re all set! Install your new garage door opener. Wi-Fi signal is weak.
Preparation Carton Inventory Your garage door opener is packaged in one carton which contains the motor unit and all parts illustrated below. Accessories vary depending on the garage door opener model purchased. Depending on your model, other accessories may be included with your garage door opener. Instructions for these accessories will be attached to the accessory and are not included in this manual. Save the carton and packing material until the installation and adjustment is complete.
Preparation Hardware ASSEMBLY Bolt 1/4"-20x1-3/4" INSTALLATION Self-Threading Screw 1/4"-14x5/8" (2) Bolt Clevis Pin 5/16"x1-1/2" Clevis Pin 5/16"x1-1/4" Threaded Shaft with Spring Trolley Nut Carriage Bolt 1/4"-20x1/2" (2) Clevis Pin 5/16"x1" Hex Bolt 5/16"-18x7/8" (4) Wing Nut 1/4"-20 (2) Lock Washer 5/16"-18 (5) Nut 5/16"-18 (6) Master Link Lag Screw 5/16"-9x1-5/8" (4) Ring Fastener (3) Lock Nut 1/4"-20 Hex Screw #8x3/8" (3) (packed with the sprocket cover) DOOR CONTROL Screw 6-32x1" (2)
Assembly STEP 1 Assemble the rail and install the trolley To prevent INJURY from pinching, keep hands and fingers away from the joints while assembling the rail. Outer Trolley To avoid installation difficulties, do not run the garage door opener until instructed to do so. The front rail has a cut out “window” at the door end. The rail tab MUST be on top of the rail when assembled. 1.
Assembly STEP 2 Fasten the rail to the motor unit STEP 3 Install the idler pulley 1. Lay the belt beside the rail, as shown. Grasp the end with the hooked trolley connector and pass approximately 12" (30 cm) of belt through the window. Keep the ribbed side toward the rail, and allow it to hang until Assembly Step 4. 2. Remove the tape from the idler pulley. The inside center should be pre-greased. If dry, regrease to ensure proper operation. 3. Place the idler pulley into the window as shown. 4.
Assembly STEP 4 Install the belt Figure 1 1. Pull the belt around the idler pulley and toward the trolley. The ribbed side must contact the pulley. 2. Hook the trolley connector into the retaining slot on the trolley as shown (Figure 1). 3. With the trolley against the screwdriver, dispense the remainder of the belt along the rail length toward the motor unit and around the sprocket (Figure 2). The sprocket teeth must engage the belt. 4. Check to make sure the belt is not twisted.
Assembly STEP 5 Tighten the belt STEP 6 Install the sprocket cover 1. By hand, thread the spring trolley nut on the threaded shaft until it is finger tight against the trolley. Do not use any tools. Remove the screwdriver. 2. Insert a flathead screwdriver tip into one of the nut ring slots and brace it firmly against the trolley. 3. Tighten the spring trolley nut with an adjustable wrench or a 7/16" open end wrench about a quarter turn until the spring releases and snaps the nut ring against the trolley.
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated garage door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing opener. 4.
Installation STEP 1 Determine the header bracket location Header Wall 2x4 To prevent possible SERIOUS INJURY or DEATH: l Header bracket MUST be RIGIDLY fastened to structural support on header wall or ceiling, otherwise garage door might NOT reverse when required. DO NOT install header bracket over drywall. l Concrete anchors MUST be used if mounting header bracket or 2x4 into masonry.
Installation STEP 2 Install the header bracket OPTION B CEILING INSTALLATION You can attach the header bracket either to the wall above the garage door, or to the ceiling. Follow the instructions which will work best for your particular requirements. Do not install the header bracket over drywall. If installing into masonry, use concrete anchors (not provided). 1. Extend the vertical centerline onto the ceiling as shown. 2. Center the bracket on the vertical mark, no more than 6" (15 cm) from the wall.
Installation STEP 3 Attach the rail to the header bracket STEP 4 Position the garage door opener 1. Position the opener on the garage floor below the header bracket. Use packing material as a protective base. NOTE: If the door spring is in the way, you will need help. Have someone hold the opener securely on a temporary support to allow the rail to clear the spring. 2. Position the rail bracket against the header bracket. 3. Align the bracket holes and join with a clevis pin as shown. 4.
Installation STEP 5 Hang the garage door opener 1. On finished ceilings, use the lag screws to attach a support bracket (not provided) to the structural supports before installing the garage door opener. 2. Make sure the garage door opener is aligned with the header bracket. Measure the distance from each side of the garage door opener to the support bracket. 3. Cut both pieces of the hanging bracket to required lengths. 4.
Installation STEP 6 Install the light bulbs STEP 7 Attach the emergency release rope and handle To prevent possible OVERHEATING of the end panel or light socket: l Use ONLY A19 incandescent (100W maximum) or compact fluorescent (26W maximum) light bulbs. l DO NOT use incandescent bulbs larger than 100W. l DO NOT use compact fluorescent light bulbs larger than 26W (100W) equivalent. l DO NOT use halogen bulbs. l DO NOT use short neck or specialty light bulbs.
Installation Metal or light weight doors using a vertical angle iron brace between the door panel support and the door bracket: l Drill 3/16" fastening holes. Secure the door bracket using the two 1/4"-14x5/8" self threading screws. (Figure 1) l Alternately, use two 5/16"-18x2" bolts, lock washers and nuts (not provided). (Figure 2) Metal, insulated or light weight factory reinforced doors: l Drill 3/16" fastening holes. Secure the door bracket using the self-threading screws.
Installation Header Wall STEP 8 Install the door bracket (continued) OPTION B ONE-PIECE DOORS 2x4 Support (Finished Ceiling) Header Bracket 1. Center the door bracket on the top of the door, in line with the header bracket as shown. 2. Mark either the left and right, or the top and bottom holes. Metal Doors: l Drill 3/16" pilot holes and fasten the bracket with the self-threading screws provided.
Installation STEP 9 Connect the door arm to the trolley CORRECT Installation will vary according to the garage door type. Follow the instructions which apply to your door. INCORRECT Straight Door Arm (Groove facing out) OPTION A SECTIONAL DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Attach the straight door arm to the outer trolley using the clevis pin.
Installation CORRECT STEP 9 Connect the door arm to the trolley (continued) OPTION B ONE-PIECE DOORS IMPORTANT: The groove on the straight door arm MUST face away from the curved door arm. 1. Close the door. Disconnect the trolley by pulling the emergency release handle. 2. Fasten the straight door arm and the curved door arm together to the longest possible length (with a 2 or 3 hole overlap) using the bolts, nuts, and lock washers. 3. Attach the straight door arm to the door bracket using the clevis pin.
Installation 1. Strip 7/16 inch (11 mm) of insulation from one end of the wire and separate the wires. 2. Connect one wire to each of the two screws on the back of the door control. The wires can be connected to either screw. If your garage is pre-wired for the door control choose any two wires to connect, note which wires are used so the correct wires are connected to the garage door opener in a later step. 3. Mark the location of the bottom mounting hole and drill a 5/32 inch (4 mm) hole. 4.
Installation STEP 11 Wire the door control to the garage door opener STEP 12 Attach the warning labels 1. Attach the entrapment warning label on the wall near the door control with tacks or staples. 2. Attach the manual release/safety reverse test label in a visible location on the inside of the garage door. HARDWARE Insulated Staple (Not Shown) 1. Run the white and red/white wire from the door control to the garage door opener.
Installation STEP 13 Install the Protector System® HARDWARE Carriage Bolt 1/4"-20x1/2" Be sure power is NOT connected to the garage door opener BEFORE installing the safety reversing sensor. To prevent SERIOUS INJURY or DEATH from closing garage door: l Correctly connect and align the safety reversing sensor. This required safety device MUST NOT be disabled. l Install the safety reversing sensor so beam is NO HIGHER than 6" (15 cm) above garage floor.
Installation STEP 13 Install the Protector System® (continued) OPTION B WALL INSTALLATION OPTION C FLOOR INSTALLATION Use an extension bracket (not provided) or wood block to raise the sensor bracket if needed. 1. Carefully measure the position of both sensor brackets so they will be the same distance from the wall and unobstructed. 2. Attach the sensor brackets to the floor using concrete anchors (not provided). 3. Slide the carriage bolt into the slot on each sensor. 4.
Installation STEP 14 Wire the Safety Reversing Sensors 1 2 Staple If your garage already has wires installed for the safety reversing sensors, proceed to page 24. HARDWARE Insulated Staple (Not Shown) 7/16" (11 mm) OPTION A INSTALLATION WITHOUT PRE-WIRING 1. Run the wire from both sensors to the garage door opener. Attach the wire to the wall and ceiling with the staples. 2. Strip 7/16 inch (11 mm) of insulation from each set of wires. Separate the wires. Twist the white wires together.
Installation 1 STEP 14 Wire the Safety Reversing Sensors (continued) OPTION B PRE-WIRED INSTALLATION 2 Pre-installed wires Safety reversing sensor wires 1. Cut the end of the safety reversing sensor wire, making sure there is enough wire to reach the pre-installed wires from the wall. 2. Separate the safety reversing sensor wires and strip 7/16 inch (11 mm) of insulation from each end. Choose two of the pre-installed wires and strip 7/16 inch (11 mm) of insulation from each end.
Installation THERE ARE TWO OPTIONS FOR CONNECTING POWER: STEP 15 Connect power OPTION A TYPICAL WIRING 1. Plug in the garage door opener into a grounded outlet. 2. DO NOT run garage door opener at this time. To prevent possible SERIOUS INJURY or DEATH from electrocution or fire: l Be sure power is NOT connected to the opener, and disconnect power to circuit BEFORE removing cover to establish permanent wiring connection.
Installation IF THE AMBER LED ON THE SENDING SENSOR IS NOT GLOWING: 1. Make sure there is power to the garage door opener. 2. Make sure the sensor wire is not shorted/broken. 3. Make sure the sensor has been wired correctly: white wires to white terminal and white/black wires to grey terminal. STEP 16 Aligning the safety reversing sensors The door will not close if the sensors have not been installed and aligned correctly.
Adjustments Introduction One-Piece Doors Only When setting the UP travel for a one-piece door ensure that the door does not slant backwards when fully open (UP). If the door is slanted backwards this will cause unnecessary bucking and/or jerking when the door is opening or closing. Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door.
Adjustments PROGRAMMING BUTTONS STEP 1 Program the Travel UP Button Adjustment Button Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Incorrect adjustment of garage door travel limits will interfere with proper operation of safety reversal system. l After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.
Adjustments STEP 2 Test the Safety Reversal System Without a properly installed safety reversal system, persons (particularly small children) could be SERIOUSLY INJURED or KILLED by a closing garage door. l Safety reversal system MUST be tested every month. l After ANY adjustments are made, the safety reversal system MUST be tested. Door MUST reverse on contact with 1-1/2" (3.8 cm) high object (or 2x4 laid flat) on the floor. 1. With the door fully open, place a 1-1/2 inch (3.
Battery Backup 5. Replace the battery cover and plug in the garage door opener. 6. Wait for the green Battery Status LED to start flashing before proceeding to test the battery. STEP 1 Install the Battery STEP 2 Test the Battery 1. Unplug the garage door opener. The battery status LED will glow solid orange indicating opener is operating on battery power or will flash indicating low battery power. 2. Open and close the door using the remote control or door control. 3. Plug in the garage door opener.
MyQ® Smartphone Control Get Connected 3. CONNECT THE GARAGE DOOR OPENER TO YOUR HOME WI-FI NETWORK …and control your garage door opener with the MyQ® App. You will need: l A smartphone or tablet l Broadband Internet connection l A strong Wi-Fi signal in the garage, see page 2 l Password for your home network l MyQ® serial number located on the garage door opener Launch the web browser (such as Safari or Chrome) on your mobile device and go to "setup.myqdevice.com".
Operation IMPORTANT SAFETY INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with garage door control push buttons or remote controls. 3. ONLY activate garage door when it can be seen clearly, it is properly adjusted, and there are no obstructions to door travel. 4.
Operation Using your Garage Door Opener l l To Open the Door Manually The garage door opener can be activated with a wall-mounted door control, remote control, wireless keyless entry, MyQ® Smartphone Control app or MyQ® Garage Door Monitor. When the door is closed and the garage door opener is activated the door will open. If the door senses an obstruction or is interrupted while opening the door will stop.
Operation Door Control MENU OPTIONS SYNCHRONIZE THE DOOR CONTROL: To synchronize the door control to the garage door opener, press the push bar until the garage door opener activates (it may take up to 3 presses). Test the door control by pressing the push bar; each press of the push bar will activate the garage door opener. Push Bar Screen Navigation Buttons Motion Sensor LIGHT Button PUSH BAR: Press the push bar to open or close the door.
Operation MENU OPTIONS (CONTINUED) Remote Control and Keyless Entry TIMER-TO-CLOSE (TTC) (Factory default is set to off): The Timer-to-Close feature automatically closes the door after a specified time period and can be adjusted using the door control. DO NOT enable TTC if operating a one-piece door. TTC is to be used ONLY with sectional doors. The garage door opener will beep and the lights will flash before closing the door.
Operation To Erase the Memory ERASE ALL REMOTE CONTROLS AND KEYLESS ENTRIES 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). All remote control and keyless entry codes are now erased. Reprogram any accessory you wish to use. ERASE ALL REMOTE CONTROLS, KEYLESS ENTRIES AND MyQ ® DEVICES FROM GARAGE DOOR OPENER 1. Press and hold the LEARN button on garage door opener until the learn LED goes out (approximately 6 seconds). 2.
Maintenance Maintenance Schedule The Remote Control Battery EVERY MONTH l Manually operate door. If it is unbalanced or binding, call a trained door systems technician. l Check to be sure door opens and closes fully. Adjust if necessary, see page 27. l Test the safety reversal system. Adjust if necessary, see page 27. EVERY YEAR l Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication. Do not grease the door tracks.
Troubleshooting Diagnostic Chart Your garage door opener is programmed with self-diagnostic capabilities. The UP and DOWN arrows on the garage door opener flash the diagnostic codes. DIAGNOSTIC CODE Up Arrow Down Arrow Flash(es) Flash(es) SYMPTOM SOLUTION 1 1 The garage door opener will not close and the light bulbs flash. Safety sensors are not installed, connected, or wires may be cut. Inspect sensor wires for a disconnected or cut wire.
Troubleshooting DIAGNOSTIC CODE SYMPTOM SOLUTION 5 Opener runs approximately 6-8", stops and reverses. Communication error to travel module. Check travel module connections, replace travel module if necessary. 6 The garage door opener will not close and the light bulbs flash. Safety sensors are misaligned or were momentarily obstructed. Realign both sensors to ensure both LEDs are steady and not flickering.
Accessories 7702CB Outside Quick Release: Required for a garage with NO access door. 041A5281-1 Extension Brackets: (Optional) For safety reversing sensor installation onto the wall or floor. 953EV Remote Control: Works with ALL Chamberlain openers from 1993-present. MyQ® compatible. Includes visor clip. 41A6357-1 Standby Power System Battery: Provides backup power to the garage door opener.
Warranty CHAMBERLAIN® LIMITED WARRANTY The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase. STOP! This garage door opener WILL NOT work until the safety reversing sensors are properly installed and aligned.
Repair Parts Rail Assembly Parts Description Installation Parts Part Number 1 Belt 2 Pulley 144C54 3 Master Link 4A1008 4 Rail 5 Trolley Assembly 6 “U” Bracket Description 41A5250 2 1 41A5665 41C5141-2 3 Hardware Bag Curved Door Arm 2 Door Bracket with Clevis Pin and Fastener 3 Emergency Release Rope and Handle 4 Header Bracket with Clevis Pin and Fastener 12D598-1 Not Shown Wear Pads 1 4 5 Accessories 041A5266-3 Safety Sensor Kit Receiving and sending sensors with wire
Repair Parts Description Garage Door Opener Parts 1 5 3 8 Sprocket and Sprocket Cover with Screws 2 End Panel with light socket 3 Light Lens 4 Light Socket 041C0279 5 Transformer 041D0277-1 6 Cover 7 Motor with Travel Module 8 End Panel for Receiver Logic Board with light socket 9 Receiver Logic Board 10 Travel Module 2 7 3 4 10 4 9 6 © 2014, The Chamberlain Group, Inc.
