Instructions / Assembly

15
Overview
Set Up Your Smart Garage
Control
Need Help?
Garage door opener compatibility
Router compatibility and settings
How to improve your Wi-Fi signal
Test the door sensor battery
Change the door sensor battery
Erase Wi-Fi settings from the hub
Reset the hub to factory default
Update my Wi-Fi password in the
myQ App
LED indicators
The app says Monitor Mode
App error messages
Locate a garage door opener
program or learn button
Accessories and Parts
Need Help?
LED indicators
The LEDs indicate the status of the Smart Garage Control.
Blinking blue
and green
The hub was unable to
connect to your home's
Wi-Fi router.
If unable to connect:
Check router compatibility
and settings, see Router
compatibility and settings.
Check the Wi-Fi signal, see How
to improve your Wi-Fi signal.
Unplug power to the router and
plug it back in.
Reset the hub, see Reset the hub
to factory default.
Blinking blue The hub is attempting to
connect to your home
Wi-Fi network.
If unable to connect:
Verify you entered the correct
password for your home Wi-Fi
network.
Make sure Bluetooth is enabled
on your phone.
Check the Wi-Fi signal, see How
to improve your Wi-Fi signal.
Solid blue The hub was unable to
connect to your home
Wi-Fi network.
Unplug power to your hub and
plug it back in. If it's not blinking
blue, press and hold the
button until the LED goes to a
blinking blue.
Turn off the feature in your
mobile device settings to
automatically switch between Wi-
Fi and mobile data.
Blinking
green
The hub was unable
to connect to the myQ
internet server.
If unable to connect:
Unplug power to the router and
plug it back in.
Make sure router TCP/UDP
port 8883 is open, see Router
compatibility and settings.
Solid green The hub has successfully
connected to the myQ
server.
Solid amber Door button 1 or 2 has
been pressed
Press the test button on the door
sensor to pair the sensor with the
hub.
Blinking
amber
Door sensor is pairing to
the hub.
No LED No power to the hub. Check the power connection.