Wall Mount Garage Door Opener Model RJO20 For Residential Use Install On Sectional Doors With Torsion Assemblies Only This product is NOT intended for use on garage doors utilizing extension springs. For advanced or customized adjustments, door springs, and or track configurations, contact a trained door systems technician. • Please read this manual and the enclosed safety materials carefully! • Fasten the manual near the garage door after installation.
Table of Contents PREPARATION 2 Safety Symbol and Signal Word Review ............................................. 2 Glossary ........................................... 3 Is Your Garage Door Ready? ........... 4 Prepare your Garage Door ............... 5 Carton Inventory .............................. 6 Hardware ......................................... 6 Overview of Installation .................... 7 INSTALLATION 7 Important Installation Instructions ... 8 Tools You Will Need .......................
Preparation (continued) Glossary Here are some basic terms you may encounter as you prepare and install your garage door opener. Term Definition Bearing Plate Cable Tension Monitor Door Seal Drum Extension Springs High Lift Sectional Door Roller Safety Reversing Sensor Torsion Springs Torsion Bar Acts as a support for the torsion bar. The bearing and mounting plate are typically located above the garage door. The cable tension monitor detects any slack in the garage door cables.
Preparation (continued) Is Your Garage Ready? Use this check list to see if your garage is compatible with the garage door opener requirements. Note that you can install the garage door opener on either the left or the right side of the garage door. IMPORTANT: Your garage MUST meet the following requirements to install this opener to ensure safe and proper operation. If your door does not meet these criteria, you must choose a different model of operator.
Preparation (continued) To prevent possible SERIOUS INJURY or DEATH: • ALWAYS call a trained door systems technician if garage door binds, sticks, or is out of balance. An unbalanced garage door may NOT reverse when required. • NEVER try to loosen, move or adjust garage door, door springs, cables, pulleys, brackets or their hardware, ALL of which are under EXTREME tension.
Preparation (continued) Carton Inventory Save the carton and packing material until the installation and adjustment is complete. The images throughout this manual are for reference only and your product may look different.
Preparation (continued) Overview of Installation Remote light Cable tension monitor and wire Door control wire Door lock wire Safety reversing sensor wire Door control Safety reversing sensor wire Safety reversing sensor and bracket Safety reversing sensor and bracket ADDITIONAL ITEMS YOU MAY NEED FOR THE INSTALLATION: Survey your garage area to see if you will need any of the following items: • • • Wood blocks and/or shimming material. - Used to mount the cable tension monitor. Fastening hardware.
Installation IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND INSTRUCTIONS. 2. Install garage door opener ONLY on properly balanced and lubricated door. An improperly balanced door may NOT reverse when required and could result in SEVERE INJURY or DEATH. 3. ALL repairs to cables, spring assemblies and other hardware MUST be made by a trained door systems technician BEFORE installing garage door opener. 4.
Installation (continued) 1 Attach the Collar to the Garage Door Opener The garage door opener can be installed on either side of the door; see "Is Your Garage Ready?" on page 4. The illustrations shown are for installation on the left side. 1. Loosen the preset collar screws with the 3/8" open end wrench. 2. Slide the collar onto the garage door opener shaft until it stops. 3. Position the collar so the screws are facing out and accessible when attached to the torsion bar. 4.
Installation (continued) 2 Position and Mount the Garage Door Opener 1. Close the garage door completely. 2. Slide the garage door opener onto the end of the torsion bar. Ensure the collar does NOT touch the bearing plate. 3. Use a level to align the garage door opener parallel to the door. Verify the mounting bracket installation wall is a solid surface, such as wood, concrete or a door/flag bracket. IMPORTANT: If installing on drywall, the mounting bracket MUST be attached to a stud. 4.
Installation (continued) 5. Remove the garage door opener from torsion bar. 6. Drill 3/16 inch pilot holes at the marked locations. Drill through metal door rail plates if necessary. 7. Slide the garage door opener back onto the torsion bar until pilot holes align with bracket. 8. Tighten the 2 square head set screws on the torsion bar. For a hollow torsion bar, tighten screws 3/4 - 1 full turn after making contact with the bar.
Installation (continued) 3 Attach the Emergency Release Rope and Handle 1. Thread one end of the rope through the hole in the top of the red handle so “NOTICE” reads right side up. Secure with an overhand knot at least 1 inch (2.5 cm) from the end of the rope to prevent slipping. 2. Thread the other end of the rope through the loop in the emergency release cable. Adjust rope length so the handle is within reach but is no lower than 6 feet (1.
Installation (continued) 5 Install Power Door Lock 1. Pull down on the manual release to disengage the door and open the door manually. 2. Clean track surface, and attach lock template to the track. 3. Drill holes as marked on the template. You may find it useful to pre-drill the holes with a smaller bit before proceeding to larger sizes. 4. Fasten power door lock to the outside of the garage door track with 1/4"-20x1/2" screws provided. 5. Run wire up wall to garage door opener.
Installation (continued) 7 YOU WILL NEED Attach the Cable Tension Monitor Screw 14-10x2" (2) 1. Mark and drill 3/16 inch pilot holes for screws. If the cable tension monitor cannot be mounted into wood, it can be mounted into 1/2 inch (1 cm) or greater drywall using the drywall anchors (2) and the #8 screws (2) provided in the hardware bag. 2. Attach the cable tension monitor to the wall using the hardware provided. Check that the roller is on top of the cable. 3. Run wire to garage door opener.
Installation (continued) 7 Install the Door Control (MyQ® Control Panel) Install door control within sight of garage door, out of reach of small children at a minimum height of 5 feet (1.5 m) above floors, landings, steps or any other adjacent walking surface, and away from ALL moving parts of door. For gang box installations it is not necessary to drill holes or install the drywall anchors. Use the existing holes in the gang box.
Installation (continued) IMPORTANT INSTALLATION INSTRUCTIONS To reduce the risk of SEVERE INJURY or DEATH: 1. This portable luminaire has a polarized plug (one blade is wider than the other) as a feature to reduce the risk of electric shock. 2. This plug will fit in a polarized outlet ONLY one way. 3. If the plug does not fit fully in the outlet, reverse the plug. 8 Install Remote Light 4. If it still does not fit, contact a qualified electrician. 5.
Installation (continued) 9 Install the Protector System® The safety reversing sensor must be connected and aligned correctly before the garage door will move in the down direction. This is a required safety device and cannot be disabled. IMPORTANT INFORMATION ABOUT THE SAFETY REVERSING SENSOR When properly connected and aligned, the safety reversing sensor will detect an obstacle in the path of its electronic beam.
Installation (continued) INSTALLING THE BRACKETS The brackets house the safety reversing sensors in a fixed, secure position so the safety reversing sensors will face each other across the garage door, with the beam no higher than 6" (15 cm) above the floor. Be sure power to the opener is disconnected. Choose one of the following installations. OPTION A: Track Installation (Recommended) 1.
Installation (continued) MOUNTING THE SAFETY REVERSING SENSORS 1. Slide a 1/4"-20x1/2" carriage bolt head into the slot on each sensor. 2. Use wing nuts to fasten safety reversing sensors to brackets, with lenses pointing toward each other across the door. Be sure the lens is not obstructed by a bracket extension. 3. Finger tighten the wing nuts. HARDWARE Carriage Bolt 1/4"-20x1/2" (2) Wing Nut 1/4"-20 (2) Door Carriage Bolt Wing Nut WIRE THE SAFETY REVERSING SENSORS 1.
Installation (continued) 10 Connect Power To avoid installation difficulties, do not run the garage door opener at this time. To reduce the risk of electric shock, your garage door opener has a grounding type plug with a third grounding pin. This plug will only fit into a grounding type outlet. If the plug doesn’t fit into the outlet you have, contact a qualified electrician to install the proper outlet.
Installation (continued) 11 Align the safety reversing sensors The door will not close if the sensors have not been installed and aligned correctly. The LEDs in both sensors must be glowing steady which indicates they are powered and aligned correctly. The sending sensor (with an amber LED) transmits an invisible light beam to the receiving sensor (with a green LED).
Adjustment 1 Program the Travel Limits Travel limits regulate the points at which the door will stop when moving up or down. Adjust the position of the door by using the black and yellow buttons. Black moves the door UP (open) and yellow moves the door DOWN (close). NOTE: The yellow command LED and the red learn LED will blink quickly for up to 5 minutes as the control panel recharges. When the control panel is operational, the yellow command LED will glow steadily. SETTING THE UP POSITION: 1.
Adjustment (continued) 2 Enter Force Adjustment Mode The force setting measures the amount of force required to open and close the door. 1. Push the yellow button twice to enter into the Force Adjustment Mode. The LED will flash quickly. LED 2. Push the door control or programmed remote control. The door will close (DOWN). or 4. Push the door control or programmed remote control a third time to close the door (DOWN). or 3. Push the door control or programmed remote control again.
Adjustment (continued) 3 Test the Safety Reversal System TEST 1. With the door fully open, place a 1-1/2 inch (3.8 cm) board (or a 2x4 laid flat) on the floor, centered under the garage door. 2. Operate the door in the down direction. The door must reverse on striking the obstruction. Upon successful safety reversal test proceed to Adjustment Step 4. ADJUST If the door stops on the obstruction, it is not traveling far enough in the down direction.
Adjustment (continued) 5 Test the Power Door Lock 1. With the door fully closed, check to ensure that the power lock bolt is visible protruding through the track. 2. Press the button on the remote control to open the garage door. The power door lock should retract before the door begins to move. 3. Press the button on the remote control to close the garage door. When the door reaches the fully closed position, the power door lock should automatically activate to secure the door.
Operation To reduce the risk of SEVERE INJURY or DEATH: 1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS. 2. ALWAYS keep remote controls out of reach of children. NEVER permit children to operate or play with door control push buttons or remote controls. 3. ONLY activate door when it can be seen clearly, it is properly adjusted and there are no obstructions to door travel. 4. ALWAYS keep garage door in sight and away from people and objects until completely closed.
Operation (continued) Using the Door Control (MyQ® Control Panel) NOTE: Due to power consumption this door control (Model 041A7928-3) cannot be used in conjunction with another wired door control connected to your garage door opener. If an additional door control is needed, the wireless door control model 041A7773-1 can be programmed to the door control (Model 041A7928-3). To program the 041A7773-1 to the MyQ® Control Panel, follow the remote control programming steps.
Operation (continued) Using the Door Control (continued) FEATURE HOW TO: LIGHTS TO CHANGE THE AMOUNT OF TIME THE REMOTE LIGHTS WILL STAY ON: Press the LIGHT button to turn the garage door opener lights on or off. When the lights are turned on they will stay on until the LIGHT button is pressed again, or until the garage door opener is activated. Once the garage door opener is activated the lights will turn off after the specified period of time (the factory setting is 4-1/2 minutes).
Programming Your hand-held remote control (model 953ESTD) has already programmed to the door control (MyQ® Control Panel) at the factory. Below are instructions for programming additional remote controls, keypads, and MyQ® enabled accessories to the door control. NOTE: Use the learn button on the door control to program all accessories. The yellow learn button on the garage door opener will NOT program accessories. To Add a Remote Control, Keypad, or MyQ® Enabled Accessories REMOTE CONTROL 1. 2. 3.
Programming (continued) Reprogramming Remote Light or Additional Light Your garage door opener remote light has already been programmed at the factory to operate with your opener. Any additional or replacement remote lights will need to be programmed. 1. Press the LEARN button on the light until the LED comes ON. 2. Activate the garage door opener using the hand-held remote, door control, or keypad. 3. The code has been programmed when the remote light comes on.
Getting Connected Chamberlain Internet Gateway The Chamberlain Internet Gateway gives you control of your garage door from your internet connected computer or mobile device. You must have your Chamberlain Internet Gateway registered to your customer account at myChamberlain.com in order to use it with the MyQ® Control Panel. Go to myChamberlain.com and follow the instructions to create an account and register your device if you have not already.
Maintenance Care of Your Garage Door Opener MAINTENANCE SCHEDULE Once a Month • Manually operate door. If it is unbalanced or binding, call a trained door systems technician. • Check to be sure door opens and closes fully. Adjust limits and/or force if necessary (see Adjustment Steps 1 and 2). • Repeat the safety reverse test. Make any necessary adjustments (see Adjustment Step 3). Once a Year • Oil door rollers, bearings and hinges. The garage door opener does not require additional lubrication.
Troubleshooting Diagnostic Chart Garage Door Opener Your garage door opener is programmed with selfdiagnostic capabilities. The diagnostic LED will flash a number of times, then pause, signifying it has found a potential issue. Consult Diagnostic Chart below.
Troubleshooting (continued) Troubleshooting The garage door opener doesn't operate from either the Door Control or the remote control: • Does the garage door opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.) • Have you disabled all door locks? Review installation instruction warnings on page 7. • Is there a build-up of ice or snow under the door? The door may be frozen to the ground.
Troubleshooting (continued) Troubleshooting (Continued) The garage door opener motor hums briefly, then won't work: • The garage door springs may be broken. See above. • If the problem occurs on the first operation of the garage door opener, door may be locked. Disable the power door lock. The garage door opener won't operate due to power failure: • Manually open the power door lock. • Use the emergency release handle to disconnect the door. The door can be opened and closed manually.
Automatic Garage Door Opener Safety & Maintenance Guide Garage Door Opener Safety – An Automatic Decision A garage door is the largest moving object in the home. An improperly adjusted garage door and opener can exert deadly force when the door closes – which could lead to entrapment of children or adults and subsequent injury or death. Proper installation, operation, maintenance, and testing of the garage door and automatic opener are necessary to provide a safe, trouble-free system.
Routine Maintenance Can Prevent Tragedies Make monthly inspection and testing of your garage door and opener system a part of your regular routine. Review your owner’s manual for both the door and door opener. If you don’t have the owner’s manuals, contact the manufacturer(s) and request a copy for your specific model(s). Look for the opener model number on the back of the power unit. WARNING – Springs are under high tension. Only qualified individuals should adjust them.
Accessories 940EV Wireless Keypad: For use outside of the home to enable access to the garage using a 4-digit PIN. Works with ALL Chamberlain openers from 1993-present. MyQ® compatible. 940ESTD Wireless Keypad: For use outside of the home to enable access to the garage using a 4-digit PIN. 041A7773-1 Security+ 2.0® Wireless Door Control: Push bar, light feature and auxiliary button. Includes battery. 950ESTD Single Button Remote Control: Includes visor clip.
Warranty CHAMBERLAIN® LIMITED WARRANTY The Chamberlain Group, Inc.® (“Seller”) warrants to the first retail purchaser of this product, for the residence in which this product is originally installed, that it is free from defects in materials and/or workmanship for a specific period of time as defined below (the “Warranty Period”). The warranty period commences from the date of purchase.
Repair Parts (continued) Garage Door Opener Parts 6 5 2 1 4 3 KEY NO. 1 2 3 PART NO. 041DJ002 041B8661 041C0168 DESCRIPTION Logic board complete with plate Travel Module Transformer KEY NO. 4 5 6 PART NO. 041A6095 041B0122 041A6348-3 DESCRIPTION Motor with bracket Power cord Cover Contact Information Address repair parts order to: The Chamberlain Group, Inc. 6050 S. Country Club Rd. Tucson, AZ 85706 For installation and service information call: 1-800-528-9131 Or visit us online at: www.
